Bad attention when checking in, the rooms were not ready and I had to wait more hours. The common areas were dirty as were the beds.
Nicole
於 2024 年 1 月住了 2 晚
8/10 不錯
Gavin
2024年1月4日
讚好:整潔度和住宿狀況
不滿:職員與服務
Gavin
於 2024 年 1 月住了 2 晚
10/10 優異
Erlend
2023年12月31日
讚好:整潔度、職員與服務和住宿狀況
Great hostel. Amazing staff, especially Bea!
Erlend
於 2023 年 12 月住了 4 晚
10/10 優異
Nils Erik Kristoffer
2023年12月12日
Nils Erik Kristoffer
於 2023 年 12 月住了 1 晚
2/10 很差
Leanne
2023年12月11日
不滿:整潔度、職員與服務和住宿狀況
I was totally discussed with staff telling me that they dont take people over the age of 35yrs old, well i had book in online and they should be sacked for discrimination. Totally horrified at there rules when they should say this on line, oh but hey i guess they cant as they would benstruck of the list of back packers. Not happy.........?
Leanne
於 2023 年 12 月住了 4 晚
2/10 很差
Dean
2023年12月3日
不滿:職員與服務
I booked 4 nights 26-30 Nov in The Village Surrey Hills on the Expedia website. When I showed up I was refused a bed due to my age. I asked the manager to show me the rules of this 18-35 AGE RESTRICTION. She refused. I asked her to speak to someone higher up.. refused! I asked her who owns the company,no info. She was of no help!
I wanted to show her my booking so she could see there is NO mention anywhere while booking on Expedia of this restriction or even in the rule etc. in confirmation email from Expedia. I still have not received a refund from the hostel I was told I'd be getting. AVOID!
Dean
於 2023 年 11 月住了 4 晚
4/10 欠佳
Samantha
2023年12月2日
不滿:整潔度、職員與服務和住宿狀況
I stayed at the village for a night awhile back and I didn’t love my time there. Staff weren’t very friendly right off the bat. The room I had was a mixed dorm and there were beer bottles everywhere and the floor of the bathroom by the toilet was completely wet. There was no shower so I’m trying to not imagine what the liquid was. Although it’s not necessarily the village’s responsibility to make sure people don’t have drinks in rooms it’d be nice if people were more encouraged to leave them out of the rooms. I did feel a bit unsafe although everything was fine, but that feeling comes with the area. Overall it wasn’t an awful stay but it definitely wasn’t great. It is a party hostel so if that’s your vibe great, but the price I paid for a 1 night stay was not good.
Samantha
6/10 一般
Virginia
2023年11月3日
讚好:職員與服務
Ok
For the price we paid, we had a great stay in Sydney, so this place offers great value for money if you want a private room. The kitchen was too small for cooking in and the communal areas weren’t the cleanest. The bed wasn’t amazingly comfy. The local area is great, lots of cafes and restaurants. Overall, good value for money but not the best.
Virginia
於 2023 年 10 月住了 4 晚
6/10 一般
Julie
2023年10月28日
不滿:設施服務和住宿狀況
Room adequate, close to transport.
Fridge rattled, windows and blinds need urgent repairs. Shower light flickered.
Toilet roll holder too close to toilet seat, and i'm a size 10 :/
Julie
於 2023 年 10 月住了 2 晚
10/10 優異
William
2023年10月16日
Helpful staff
William
於 2023 年 10 月住了 2 晚
8/10 不錯
Sara
2023年10月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Maya the receptionist was very friendly. She went out of her way to swap me to another room because I had a bad back. I was very happy I did not have to sleep on the top bunk bed.