2/10 Terrible
Becky D.
27 May 2024
Disliked: Cleanliness
Misled, disappointed
I am mortified, embarrassed and humilited.
I booked through VRBO months in advance.
For the price I place the property should be PERFECT. Inside AND out. Always!!
My guest list included Doctors, a Speech Pathologist and business owners, and I'm a Property Manager.
Following our 2 night stay in Largo May 9-11, I tried to settle reinbursement with Angelica, who I talked to and was helpful throughout the process; however. she had the nerve to offer a less than 10% refund IF I didnt post a negative review. I told her to keep it!!!
I wish you could see the photos and videos of all the defencies because the list is too long to type up on my cell. Short summary: front steps and siding FILTHY, things were ripped, torn, stained, busted, broken, window sills filthy and exterior spider webs everywhere, A/C not cooling sufficiently, breakers tripping, remote batteries dead, game room too hot to spend time in, etc.
While the inside was mostly nice, as posted in the rental ad, we still had interior issues and the exterior was absolutely unacceptable, which VRBO neglected to disclose.
As I said, for this cost, the place should've been PERFECT inside AND out. You can't tell me you all were not aware of these issues. Your cleaning crews are not doing their job. There should be a strict checklist to abide by and somebody following behind them. I am requesting and expect a refund.
Becky D.
Stayed 2 nights in May 2024