Overall the property was good, great rooms, enjoyed the Bar/Grill that was there and convenient for trip to the Arch. Was NOT aware I'd be expected to pay for parking. They should have been more upfront about that as it made it less affordable for us. Biggest issue(s) that were negative was a very loud and violent domestic dispute going on in the room next to us. Started at 10:15 pm or so. It went on, off and on, for 2 hours. Got really bad and I called the front desk who transferred me to Security. They did come up in 5 minutes, after I called around 12:15AM. Knocked loudly and announced themselves. The man in the dispute came to the door, they spoke briefly but Security never asked to see the woman involved to make sure she was ok. No one ever called me back. It continued to be an issue for another 1/2 hour, but somewhat quieter. Lady in the room was still crying and sounded to be in distress. Eventually got quiet by 1AM. By the time I got to sleep it was well after 3AM. Made for a very bad night of sleep (less than 4 hrs). Also very scary. I tried to call the hotel to talk to a manager later the next day and could only leave an extended message. I asked for a call back, but no one responded. I believe we should either be refunded, partially refunded, or given a certificate for a future stay within Hyatt's hotel system. Our visit could have been very memorable; it's not the hotel's fault for the domestic violence in the next room, but I think it was handled poorly overall.