The hotel itself is beautiful. The views, the gardens, the location, the convenience, the water access - all excellent. My only criticisms are the rooms themselves definitely show their wear, and we had some bugs finding their way in here and there. Normally that’s a big no no, but you can tell it’s a very old building, so little bugs are bound to find their way in through a small hole or crack. Besides that, no complaints. It definitely feels like you’re staying in a palace, and it certainly is a true 4 star hotel. I’ve stayed in Sorrento a few times, and this was hands down the best experience I’ve had without going to the full 5-star hotel, and even then, because of the dining area, the pool, the garden, the beach, and the balcony views of the ocean, this is pretty darn close.