When I made a reservation, I wanted a room in the lake view. I paid more than 30,000 won per room and booked two rooms in a lake view, so I paid more than 60,000 won, but when I arrived there and tried to check in on the front, I heard an absurd sound that both of them were booked in a city view. When I called hotel.com and complained, they said they had no choice but to give it to me as it was marked, so this is the first time I have made a reservation on hotel.com several times. I think it would be better to refund the money without a lake view.