First I went there because of their water slide. They water slide did not have water! You can say is just a slide, so even my 4 years old cannot slide down no mention other kids. The kids only can played that were the brave keen boys who ran and jumped down the slide and so dangerous! Asked staff they claimed their slide works well (!?), no one stopped those kids from ran and jumped down the slide. My girl was so disappointed and I were so regret why I didn't book hangri-la
Second, there are small flies all over the shower room (trusted me I have picture proof).
Lots of problem in room: There is no washroom door, only partial glass door for shower room and toilet, you can imagine the stream and smell would directly spread all over the room. There is no hanging cloth line in washroom but their selling point is swimming pool and beach!
Third, hotel design is not kids friendly and kids are easy to get hurt, the hotel sign in front of swimming pool is a very good example, kids can just get hurt by bump into it accidentally.
Room interior was worn and old. The only good thing is the location and also staffs are super nice. Definitely a NO to this hotel.