We stayed here almost a year ago and pool and Jacuzzi were closed. When we checked in, they told us the pool was heated, but the Jacuzzi was closed. Pool did not appear to be heated too cold to swim in. One of two key cards did not open room got that fixed next evening when we came back. neither key card would work had to get that fixed again and the room was not serviced for anything Still had dirty towels bed not made. Had to get clean towels. Staff did not seem that interested in helping. The next morning was disappointing. They asked why I told them and they said oh sorry. Not much concern to take care of customers. Apparently several staff were outstanding. A couple seemed totally disinterested.
William
於 2024 年 11 月住了 2 晚
10/10 優異
Teresa
2024年12月1日
讚好:整潔度、職員與服務和住宿狀況
Teresa
於 2024 年 11 月住了 1 晚
6/10 一般
Deborah
2024年11月30日
讚好:職員與服務
不滿:住宿狀況
Good location, tub was rusty patched inside ceiling in shower drywall peeling
Deborah
於 2024 年 11 月住了 1 晚
8/10 不錯
Dan
2024年11月27日
Dan
於 2024 年 11 月住了 2 晚
8/10 不錯
Carla (Tucson)
伴侶同遊
2024年11月25日
讚好:整潔度和職員與服務
We stay here often. It was a bit noisy in the middle of the night, we were next to the lobby, but other than that great as always and staff was fantastic. Pretty good free breakfast too!
Carla
於 2024 年 11 月住了 1 晚
10/10 優異
David
2024年11月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable.
David
於 2024 年 11 月住了 1 晚
10/10 優異
Kathryn
2024年11月10日
Kathryn
於 2024 年 10 月住了 2 晚
10/10 優異
Issac
2024年11月10日
Issac
於 2024 年 10 月住了 2 晚
2/10 很差
Bradley
家人同遊
2024年11月5日
不滿:設施服務
There is nothing unique about this property. I give it a second chance after my truck was broken into a couple of years ago and $3000 of my fly-fishing equipment was stolen.
We had room 116 that faces the parking lot and was next to a Circle K convenience store. I could hear every vehicle go to gas up. Also, there was people outside my window smoking and drinking from 1:30AM to 3am on Friday/Saturday morning. I had the same issue on Saturday/Sunday morning with two women from midnight until the rain started at 1am Sunday morning. Another issue being in room 116 is the exit door by the room. The door squeaked and slammed shut, I could hear every person who entered or left through this exit. This was the last time I will use the property.
Bradley
於 2024 年 11 月住了 2 晚
2/10 很差
Tricia
2024年11月4日
Tricia
於 2024 年 9 月住了 2 晚
8/10 不錯
Corrina
2024年10月30日
讚好:整潔度和設施服務
Good breakfast, quiet, good value. I never saw such a sparkling clean tub in a hotel. The carpet needs to be replaced but everything else was good and the bed was comfortable. I didn't see a newspaper there but it was at night and they were probably gone.
Corrina
於 2024 年 10 月住了 1 晚
8/10 不錯
Mary
多人同遊
2024年10月29日
讚好:整潔度、設施服務和住宿狀況
We had issue with the desk clerk, who may have been new on the job and was over whelmed with questions. After the manager arrived, all was good.
Mary
於 2024 年 10 月住了 1 晚
10/10 優異
Jacob
2024年10月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wry clean room and property
Jacob
於 2024 年 10 月住了 1 晚
8/10 不錯
Wilda (Tucson)
家人同遊
2024年10月27日
讚好:整潔度和職員與服務
Nice hotel. Older than I thought. Toilets are very low. Room was spacious and clean. Has a small fridge and microwave. Bathroom clean and neat. Well located for Woodland lake and within 5-9 miles of our favorite restaurants. Breakfast was okay but basic. Beds were very comfortable and great pillows! We will stay again.
Wilda
於 2024 年 10 月住了 2 晚
8/10 不錯
Thomas
伴侶同遊
2024年10月27日
讚好:住宿狀況
The drinks in the bar were real expensive. $20 for a glass of wine and a margarita.
Thomas
於 2024 年 10 月住了 1 晚
4/10 欠佳
Linda
家人同遊
2024年10月26日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
We had an accessible room. The shower leaked onto the floor due to the way the shower curtain was installed. The hotel said it was to ADA standards even though it made the tile floor slippery. They refused to transfer us to another room even though we complained about the safety hazard. The hotel said they couldn't move us since we had reserved through Expedia and you don't allow room changes. The hotel did not warn us ahead of time and told us to use towels to dry the floor. They did not offer to dry the floor for us. We are both in our 80's and unsteady on our feet. I found the hotel uncooperative and not customer oriented. The breakfast offered was excellent.
Linda
於 2024 年 10 月住了 6 晚
8/10 不錯
Celeste
家人同遊
2024年10月25日
讚好:設施服務
We were surprised to receive an additional $12.00 per day hotel sur-charge. The jacuzzi was not in working order.
The staff were very friendly.
Celeste
於 2024 年 10 月住了 2 晚
6/10 一般
Brad
多人同遊
2024年10月25日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Staff was very friendly and helpful.
Facility was tired and dirty....carpets needed cleaning, walls were painted a grayish blue...not bright or pleasant.
Carpet in room was stained.
Breakfast was good.
Brad
於 2024 年 10 月住了 2 晚
8/10 不錯
Andrew
2024年10月25日
讚好:整潔度和職員與服務
Nice lobby and bar area
Andrew
於 2024 年 10 月住了 1 晚
10/10 優異
Preston
2024年10月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was nice. Rooms were as expected. Close to food and the bike park.
Preston
於 2024 年 10 月住了 1 晚
10/10 優異
Belinda
商務旅客
2024年10月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and nice property
Belinda
於 2024 年 10 月住了 1 晚
6/10 一般
Michael R.
2024年10月19日
讚好:設施服務
Side door leading to hallway never locked-anyone can access interior at all hours.