We normally love a Hampton Inn, but we showed up tired and exhausted at 8:30pm. There was no one at the check in counter! They were away on a break! We waited 10-12 minutes, until the associate showed up. She apologized, and then explained that she was on her mandated employee break. I asked where was another associate to cover the front desk while she was on a break? There was NOBODY but her...
She is a wonderful employee, and does not deserve to be treated like this.
Come on Hampton, hire another employee!
Kathy
於 2024 年 12 月住了 1 晚
6/10 一般
Helen
家人同遊
2024年12月20日
讚好:設施服務
We arrived and checked in. Keep in mind that I reserved 2 rooms together so that we could be side by sid with my brother and his wife. We were given rooms 211 and 213 but when we got to the rooms my key would not work on 213. I went down and the clerk fixed the issue. I went back up and opened the door. My husband walked into the room and suddenly turned around and came back to the door telling me that there were clothes in the room as if someone were staying in that room. I again went back down and told the clerk what we found. She said that she was sure that the room was vacant. I said no ma'am it is not. She went and spoke to her manager and came back saying that there must have been a glitch in their system and she would have to assign us another room. She did but it was on another floor. I explained that I had made the reservation for the 2 rooms together and why but she said that there were no more rooms available on the 2nd floor and we would have to be on the 3rd floor. Our stay other than is was fine but what could have happened is what is scary. What if the person had been in the room 213 when we opened the door and thought someone was breaking into their room? We could have been shot! Is there not a check list for the front desk to know what rooms have been vacated? This was very disturbing to me.
Helen
於 2024 年 12 月住了 2 晚
10/10 優異
Bonifacio
2024年12月19日
Bonifacio
於 2024 年 11 月住了 1 晚
10/10 優異
Richard
家人同遊, 寵物同遊
2024年12月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property and room was clean and comfortable. Enjoyed the hot breakfast
Richard
於 2024 年 12 月住了 2 晚
10/10 優異
Ashley
2024年12月15日
讚好:整潔度、職員與服務和住宿狀況
Ashley
於 2024 年 12 月住了 1 晚
8/10 不錯
john
2024年12月5日
讚好:整潔度、職員與服務和住宿狀況
john
於 2024 年 11 月住了 1 晚
10/10 優異
Adrienne
2024年11月29日
讚好:整潔度和住宿狀況
Nice breakfast
Adrienne
於 2024 年 11 月住了 1 晚
10/10 優異
Johanna
2024年11月3日
讚好:整潔度、職員與服務和住宿狀況
Very clean and quiet.
Johanna
於 2024 年 11 月住了 1 晚
10/10 優異
Shelia
伴侶同遊
2024年10月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
easy check in, staff was friendly and helpful
Shelia
於 2024 年 10 月住了 2 晚
10/10 優異
Zaida
2024年10月20日
Zaida
於 2024 年 9 月住了 1 晚
10/10 優異
John
家人同遊
2024年10月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Room
New property, nice room and amenities.
John
於 2024 年 10 月住了 2 晚
8/10 不錯
Kathleen
伴侶同遊
2024年10月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great breakfast with lots of choices. Lots of dining options nearby. Room a bit small. Comfortable bed and good shower. Air conditioning not the best-either too cold or too warm and definitely too loud.
Overall they were a great port in the storm.
Kathleen
於 2024 年 9 月住了 1 晚
10/10 優異
Janice
家人同遊
2024年10月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hurricane Helene
Everyone at the hotel was wonderful. The staff was amazing during very difficult weather due the hurrican
Janice
於 2024 年 9 月住了 1 晚
10/10 優異
santita L
2024年10月1日
santita L
於 2024 年 9 月住了 1 晚
10/10 優異
Chastity
家人同遊
2024年9月30日
They were very courteous to all
Chastity
於 2024 年 9 月住了 2 晚
8/10 不錯
LaTanya
2024年9月15日
讚好:整潔度、職員與服務和住宿狀況
Beds were comfortable , carpet in hallway needs to be cleaned. Staff was good however you at breakfast area blew on waffle maker in an attempt
to clean it, which totally deterred me from even thinking about using the waffle maker
LaTanya
於 2024 年 9 月住了 2 晚
10/10 優異
Randy
2024年9月6日
Randy
於 2024 年 8 月住了 1 晚
10/10 優異
Linda J
家人同遊
2024年8月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Linda J
於 2024 年 8 月住了 1 晚
8/10 不錯
Iris
2024年8月9日
讚好:整潔度、職員與服務和住宿狀況
Everything was good. Rating would have been excellent except for a yelping dog late one evening and some patrons laughing loudly another evening for about 45 minutes from 1:00 to 2:00 am. Facilities were clean, smelled fresh. Breakfast would be better if they substituted some of the pork bacon for turkey bacon or sausage as most places do now.
Iris
於 2024 年 8 月住了 3 晚
8/10 不錯
JUSTIN
商務旅客
2024年7月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The employees were amazing. The peoplendown the hall were snoking weed but the employees did their beat to cover the smell and clean on the floor. The breakfast was not great. The "hot bar" was unappealing and looked as if it had been reheated many many times. The cereal was super stale. I would stay again because its the legitimate best option in the entire area.
JUSTIN
於 2024 年 7 月住了 1 晚
8/10 不錯
Marvin
商務旅客
2024年7月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Marvin
於 2024 年 7 月住了 1 晚
10/10 優異
Tom
伴侶同遊
2024年7月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff here is like family!! The rooms are spotless!! Outstanding property!!!