Unfortunately, I found the staff to be unresponsive during our stay. On the first night, we ordered food from the hotel’s restaurant before 9:30 p.m. using the online system, which confirmed our order and stated that the food would arrive within 30 minutes. However, after waiting for an hour with no sign of the food, I contacted the front desk. They informed me that the restaurant was busy due to a football game and that we would have to wait another hour. In the end, we didn’t get any food at all, and there was no apology from the staff. I don’t recommend this hotel if you’re traveling with family or kids.