The A/C made noise all night which kept us up. It didn't make noise during the day. Also, the sofa had stains on it and so did some of the towels. The parking was pricey per night.
Wendy
於 2025 年 1 月住了 2 晚
6/10 一般
Joshua
家人同遊
2025年1月6日
讚好:整潔度和職員與服務
Incidentals charge at check-in was equal to the total charge for the room. I’m sure it says this somewhere in the fine print, but I was slightly shocked to pay $1200 in incidentals hold when the stay was $1200. Seems excessive. Parking is $30 per day for self park. Also excessive. Room was nice, but we were next to the water heater (or other plumbing) for the floor, so we could hear running water 24hrs a day. There’s a large homeless encampment next to the parking lot, which makes the $30 for parking even more ridiculous. For the price, we will try somewhere else next time.
Joshua
於 2025 年 1 月住了 4 晚
8/10 不錯
Marco
家人同遊
2025年1月5日
不滿:設施服務
Great location! As as a historic building you expect certain things like noisy, slow working HVAC systems and AC plugs that do not work; however the main problem is the understaffing at the property where no bell man is present, and room seevice is rearely available. After I raised my complaints to the GM they did improve and make room service available and comped it, so i also have to mention that the managment did do a huge effort to improve my overall experience.
Marco
於 2025 年 1 月住了 3 晚
10/10 優異
ANTHONY
2025年1月3日
Friendly
ANTHONY
於 2025 年 1 月住了 1 晚
4/10 欠佳
Michele
家人同遊
2025年1月2日
不滿:職員與服務和設施服務
Not a great bang for the buck. Tiny beds. Check in didn’t give us any info, we had to come back and ask piece by piece. Be prepared to pay $30 parking and resort fee. On top of room rate. Breakfast is also extra. So again, for the price, not worth it.
Michele
於 2025 年 1 月住了 1 晚
4/10 欠佳
Huma
2025年1月2日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Bad service due to a lack of staff… When housecleaning took away my towels without replacing them (!!!), it took the reception more than 90 minutes to get a set of towels to me.
My room was on ground floor facing the parking lot, and the curtains wouldn’t close all the way.
The TV in the room was prehistoric, and had no option to stream Netflix etc from our own smart devices!
Huma
於 2024 年 12 月住了 2 晚
10/10 優異
Esther O.
2024年12月22日
讚好:整潔度、職員與服務和住宿狀況
Esther O.
於 2024 年 12 月住了 2 晚
6/10 一般
Larry
伴侶同遊
2024年12月19日
讚好:職員與服務和設施服務
The location is great. The hotel is older and the rooms show it. They need to be remodeled. They don’t tell you until you check in, but parking in the hotel lit us $31.00 per night. I thought that was high. There is a parking garage and lot across the street that is much cheaper.
Larry
於 2024 年 12 月住了 3 晚
8/10 不錯
Adriana
2024年12月18日
讚好:整潔度和住宿狀況
不滿:職員與服務
Adriana
10/10 優異
Normandie
2024年12月13日
Normandie
於 2024 年 11 月住了 3 晚
10/10 優異
Joe
伴侶同遊
2024年12月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Within walking distance of The Plaza and lots of dinner options and shopping.
Joe
於 2024 年 12 月住了 2 晚
6/10 一般
Mario
多人同遊
2024年12月7日
讚好:整潔度
Cool morning coffee in lobby
Mario
於 2024 年 12 月住了 2 晚
10/10 優異
Swan
家人同遊
2024年12月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ok
Swan
於 2024 年 11 月住了 3 晚
6/10 一般
Tamberly
2024年12月1日
Tamberly
於 2024 年 11 月住了 2 晚
8/10 不錯
Linda
2024年11月28日
Linda
於 2024 年 10 月住了 4 晚
8/10 不錯
Alan T
2024年11月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
location is very good. Close to downtown area
Alan T
於 2024 年 11 月住了 4 晚
10/10 優異
Israel (Cancun)
2024年11月24日
Israel
於 2024 年 11 月住了 1 晚
8/10 不錯
Fran J (Wallingford)
伴侶同遊
2024年11月23日
讚好:整潔度
Hotel was just ok. Not great, not bad. Temperature in the room was really warm. No blackout curtains so the outside lights affected my sleep. The refrigerator in the room froze everything put into it.
Fran J
於 2024 年 11 月住了 2 晚
8/10 不錯
Sharath
商務旅客
2024年11月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good, can be better.
Sharath
於 2024 年 11 月住了 2 晚
6/10 一般
james (san antonio)
家人同遊
2024年11月18日
讚好:整潔度、設施服務和住宿狀況
Given a handicapped room. Had to change
No clean towels after housekeeping. Great location.