Everything was great except the hotel closed one of the restaurants in the evening meaning there were 1.5 hour waits to get dinner…. Very disappointing considering it’s a 5 star hotel!
Michael
於 2024 年 10 月住了 1 晚
8/10 不錯
Charles
伴侶同遊
2024年10月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful property and everyone was very friendly and helpful. Very close to the airport about 5 min uber. Uber easily accessible. Drinks were very good and the food was exceptional for being an all inclusive
Charles
於 2024 年 10 月住了 4 晚
8/10 不錯
Persio (Kirkland)
2024年10月21日
Persio
於 2024 年 9 月住了 8 晚
10/10 優異
ara
家人同遊
2024年10月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
No soap/ shampoo in the shower fist night
ara
於 2024 年 8 月住了 4 晚
10/10 優異
Fabian
伴侶同遊
2024年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Im Ganzen eine tolle Unterkunft mit vielen Möglichkeiten/Aktivitäten, Essen immer gut und in ausreichender Menge verfügbar.
Lediglich der Lärm vom Flughafen teilweise störend, aber man gewöhnt sich daran.
Man ist schnell in einen vor Ort von Ibiza Stadt gelaufen mit Einkaufsmöglichkeiten.
Fabian
於 2024 年 10 月住了 7 晚
6/10 一般
Karen
2024年10月5日
讚好:職員與服務和住宿狀況
Karen
於 2024 年 9 月住了 1 晚
6/10 一般
Brooklyn
2024年10月1日
讚好:整潔度、職員與服務和住宿狀況
To start, this was suppose to be a 5 star resort and it is definitely not 5 star. This is why I am giving a lower rating. The rooms are VERY NOISY. The walls are paper thin and they have a 2 inch gap under the door. You hear everything and all the people partying, talking and yelling all hours of the night. This was the worst part and why we wouldn’t stay again. The sports bar doesn’t have very good options of food, it is hot dogs, nachos and hummus for the most part.
Everything is was good!
Brooklyn
於 2024 年 9 月住了 3 晚
10/10 優異
Sandra
家人同遊
2024年10月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had a great time here with my family. We had adjoining rooms right across the pool. Great location close to everything. Loved walking the beach in the morning. All inclusive was amazing, food and drinks were great! Wish they had a little bit more entertainment going on like live music and dancing. Tubs were a bit to tall for this 4’10 girl lol
Sandra
於 2024 年 9 月住了 7 晚
10/10 優異
Nathan
伴侶同遊
2024年9月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful place would highly recommend.
Nathan
於 2024 年 9 月住了 3 晚
4/10 欠佳
IONA
多人同遊
2024年9月27日
讚好:整潔度和住宿狀況
On the first night two of my friend’s rooms were completely ransacked (conjoining rooms) while we were out. Suitcases were emptied, clothes were everywhere, the safe was broken into. And the hotel refused to check the cameras or do anything about it. Also asked us are we sure we didn’t do it ourselves. All they did was switch their room. A Louis Vuitton bracelet went missing from our room and also nothing was done about that. If you stay here please have some type of process for your valuables. The staff entered our room EVERY day without an OK. They literally knock and unlock, regardless if you tell them to wait or give you a minute. There were multiple times when they entered and we were naked, sleeping, or the DND sign was on the door knob. No privacy. Very uncomfortable. Knock and wait for a response, don’t just enter every time. Other than that the food and dining options are good, catching cabs around town was easy, and the facilities were clean. But never again.
IONA
於 2024 年 9 月住了 4 晚
10/10 優異
Alan
2024年9月26日
讚好:整潔度、職員與服務和住宿狀況
Alan
於 2024 年 9 月住了 2 晚
8/10 不錯
Hefence (Atlanta)
家人同遊, 伴侶同遊
2024年9月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The experience wasgreat and we enjoyed our stay.
Hefence
於 2024 年 9 月住了 3 晚
10/10 優異
Danielle
2024年9月10日
Danielle
於 2024 年 8 月住了 2 晚
8/10 不錯
Angelique
2024年8月25日
讚好:整潔度、職員與服務和住宿狀況
Angelique
於 2024 年 8 月住了 7 晚
10/10 優異
CARLOS
多人同遊
2024年8月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CARLOS
於 2024 年 8 月住了 3 晚
10/10 優異
Jasmin (Paris)
2024年8月22日
讚好:整潔度、職員與服務和住宿狀況
Jasmin
於 2024 年 8 月住了 5 晚
8/10 不錯
Katy Elizabeth
多人同遊
2024年8月21日
I had a good holiday here with friends. There is a fantastic variety of food to choose from at the buffet, catering really well for adults and child. My only niggle was that the breakfast glasses weren’t particularly clean and the shower head in my room wouldn’t stay up so had to hold it to wash.
Other than this it was great
Katy Elizabeth
於 2024 年 8 月住了 4 晚
6/10 一般
Laura Marie
親子同遊
2024年8月16日
不滿:設施服務
There was nothing that was terribly bad, it was just very average and a bit disappointing for the price.
Rooms were average; the balcony overlooked a gravel rooftop. Pull out sofa bed was uncomfortable.
Minibar contained a few cans of soft drink and water and one packet of almonds.
Quite often there was a sewerage smell in the bathroom, metal trims around bath jets were falling off. Shampoo/handwash containers all had old labels that were looking worse for wear. Hallways had old dirty looking carpets, stairwells were a bit grubby.
Rooms are poorly sound insulated so you’re able to hear other people’s alarms going off in the morning/ children crying etc.
Food in the buffet was fine.
Around the pool area the cocktails/mocktails could have been better. All pre mixed, no fresh ingredients etc.
Staff in the buffet restaurant and bars were friendly and helpful.
Reception staff seemed less friendly / forthcoming with help.
No assistance was offered to take our suitcases to our room. This was difficult as there are some stairs before you can access the lift.
I had hoped it would be of a higher standard all round.
Laura Marie
於 2024 年 8 月住了 4 晚
2/10 很差
Samaneh
家人同遊
2024年8月12日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Never want to wish this hell of the hotel on anyon
Oh boy. Terrifying does not describe this property. First off if you have paid in full before checking your room, you are trapped in jail. They keep you hostage or you have to forget about your money. All inclusive means you eat at the buffet because the other three restaurants are always booked two weeks in advance or at least that’s what I was told. Dirty, boring food and drinks. Every staff just touches the food without wearing a glove. I saw the server picking up the bread off the floor and putting it back in the basket . So close to the airport you hear every take off and can just walk to the runway. No entertainment you want to listen to. Feels like a family backyard get together. Busy as hell and dirty pools. I have ear and eye infections right after the pool. I had no AC for two full days in my room and technician came and said he can’t fix it. I left my room on the day of check out at 8 in the morning even though my flight wasn’t til2:30 because I couldn’t handle 105 degrees on my room. Management is at the level where you feel like a child being punished by them. I wouldn’t recommend this place for anyone unless you are not well traveled and it’s your first time traveling abroad or all totally coming from a different planet. Two stars is more than enough for this property which isn’t cheap at all.
Samaneh
於 2024 年 8 月住了 7 晚
2/10 很差
Semira
家人同遊
2024年8月11日
不滿:整潔度和住宿狀況
Never again!
Semira
於 2024 年 8 月住了 7 晚
6/10 一般
Haissam
家人同遊
2024年8月7日
不滿:整潔度、設施服務和住宿狀況
This property is not a 5 star, it is more 3 star. We stayed for 6 nights. For the amount of money I paid I expected better rooms and better quality of bedding and better overall facilities and ameneties. The hallways were carpet and not vacuumed or cleaned on our walk to our room. The food at the buffet was decent. Good selection and good service. It didn't blow us away though. The main resort was already built in one section and the section we stayed in was later built and added. As a result it was really far to walk to the ameneties. There was a big bridge and lots of waking. However, we later realized it wasn't even worth the walk. The spa was disappointing, again it was more 3 star as well as the nightly shows. The were very basic and dodgy. We left the resort every night bc there wasn't decent entertainment. My kids wanted to play basketball in the courts but they didn't have balls!! The tennis rackets were sticky. The resort is on bossa beach. It was a very nice beach however, the hotel didn't have a private section. So it was a public beach and you had to open the gate to get to it. The pools were very over crowded. We didn't even use the pool and spent more time on the beach. The resort was lively with good ambience and a good mix of people, however, for the money we paid, this was not a 5 star resort. The amenties are not up to par. For example the bathrooms in the lobby didn't have soap and the bin required you to lift the top.Overall it was fine,not great
Haissam
於 2024 年 7 月住了 6 晚
10/10 優異
Mike
2024年8月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect for a family holiday
Mike
於 2024 年 7 月住了 4 晚
8/10 不錯
Kylie
多人同遊
2024年8月6日
讚好:整潔度和職員與服務
The hotel was great. The only faults are the quality of food is very average and Very hard to book into any of the al a carte restaurants. We tried to book for our group on the day of arrival and were told everything was booked out for next 6 days so we only had the buffet option. We ended up showing up to one of the restaurants to try our luck one of the nights and the restaurant was empty so we got a table. But very frustrating that we couldn’t book. Same goes with the pool chairs. Everyone gets down early and puts their towel down then takes off for the day. Then to return in the afternoon to use the chairs they saved. Meanwhile people that are wanting to use the pool can’t get a chair.
The drinks are either very sweet or real bottom shelf bad tasting alcohol. Makes it hard to drink the all day package.