THE PROPERTY IS VERY CLEAN THE STAFF THEY ARE VERY GOOD BUT THEY DON'T HAVE HOT WATER
Marc Anne
於 2025 年 1 月住了 6 晚
4/10 欠佳
Yolanda
2025年1月9日
不滿:整潔度和設施服務
Color and concept attracted me. The lack of excellence repelled me.
Upon arrival at 2am Saturday there was hair on the shower floor and in the toilet. (Why?)
There was no hot water until about day 5 of my 7 day stay.. I tried to find a new hotel, but they were all full. I requested a refund at 4am Saturday morning and received a response front the hotel on Wednesday.
After getting some sleep. I went to get breakfast just to find that my croissant had mold on it. I was disappointed.
Great concept, poor management. Details matter.
The staff here were pleasant.
Yolanda
於 2024 年 12 月住了 7 晚
8/10 不錯
Christine
2025年1月1日
讚好:職員與服務
Christine
於 2024 年 12 月住了 3 晚
6/10 一般
Carlos
2024年12月29日
讚好:職員與服務和住宿狀況
不滿:整潔度
Carlos
於 2024 年 12 月住了 2 晚
6/10 一般
Rennica
2024年12月28日
Rennica
於 2024 年 12 月住了 1 晚
8/10 不錯
Carmen
伴侶同遊
2024年12月28日
讚好:整潔度和住宿狀況
不滿:職員與服務
They need to add warm eggs to breakfast , they need proper coffee dispensers . There is no place in the shower to put toiletries . Alfin was very helpful.
Carmen
於 2024 年 12 月住了 3 晚
10/10 優異
CARL
伴侶同遊
2024年12月28日
讚好:整潔度和設施服務
Beautifully renovated property. Can’t wait to see it when finished.
CARL
於 2024 年 12 月住了 2 晚
10/10 優異
Tonya
伴侶同遊
2024年12月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo súper bien solo que deberían de poner agua caliente en la ducha de lo demás todo súper volvería a hospedarme.
Tonya
於 2024 年 12 月住了 1 晚
10/10 優異
Jeremy J
伴侶同遊
2024年12月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wish the water was hotter but everything else was great
Jeremy J
於 2024 年 12 月住了 1 晚
10/10 優異
Adrian
家人同遊, 商務旅客
2024年12月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice property. Would stay again, very nice staff.
Adrian
於 2024 年 8 月住了 1 晚
10/10 優異
Carlos Santiago
2024年12月5日
讚好:整潔度、職員與服務和住宿狀況
Carlos Santiago
於 2024 年 11 月住了 5 晚
6/10 一般
kenneth m
2024年12月3日
讚好:整潔度和職員與服務
不滿:住宿狀況
kenneth m
於 2024 年 11 月住了 3 晚
8/10 不錯
THOMAS
2024年12月2日
讚好:職員與服務和住宿狀況
THOMAS
於 2024 年 11 月住了 1 晚
2/10 很差
OLGA (Tampa)
家人同遊
2024年11月29日
不滿:整潔度、職員與服務和住宿狀況
Paid for this hotel thru Expedia. What was supposed to be a great vacation turned into a nightmare. We get an uber from the airport to the so call hotel. We had to walk because the Uber driver couldn't get thru due to the street was closed, also the driver made a comment on how bad was and unsafe that area is. Sure it was, this supposed hotel with a 8.6 review is a dump homeless people smoking Marijuana and coming into the hotel entrance of that so called hotel. After seeing this dump, requested to cancel the reservation and the man said no because I should have cancel 24 hours in advance. Sure how was I supposed to know the dump we were going to stay. Well they gave me 2 days of my money back and they kepted the 1st night. Called Expedia and was advised that they couldn't do nothing and that I had to deal with them. extremely upset
OLGA
於 2024 年 11 月住了 3 晚
8/10 不錯
Katrina
親子同遊
2024年11月29日
讚好:職員與服務、設施服務和住宿狀況
The property was decent enough. However, the cleaning was not thorough. Dust was under the beds and besides the night stand etc. There was effort put into the refurbishment to make the plant more modern.
Katrina
於 2024 年 11 月住了 5 晚
10/10 優異
Melissa
伴侶同遊
2024年11月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My husband and I loved this hotel! Friendly, helpful staff, clean, wonderful breakfast. Minimally decorated rooms, which I love because it gives us more room, even though the room was a very nice size. There was no elevator, but we didn't care. I can see how it would be a problem for someone else. We will definitely stay here next visit in Puerto Rico!!!
Melissa
於 2024 年 11 月住了 4 晚
10/10 優異
Julien
2024年11月25日
讚好:整潔度、職員與服務和住宿狀況
Julien
於 2024 年 11 月住了 1 晚
4/10 欠佳
Mariel
伴侶同遊
2024年11月21日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Our experience at Hotel Nest wasn’t what we expected. The hotel itself was nice from the outside of the rooms, but the room itself was dirty. There were limited supplies and barely any of our requests were made. There was no hot water and we stayed at the hotel for 5 days. Each day we had to take a shower with cold water, only have the room cleaned on request and even then nothing was done. The staff treated us ok, but barely acknowledged our requests as guests and majority of the time we received unneeded attitude and disrespect. Never again.
Mariel
於 2024 年 11 月住了 5 晚
8/10 不錯
Rafael Antonio
伴侶同遊
2024年11月20日
讚好:職員與服務、設施服務和住宿狀況
Nice place
Rafael Antonio
於 2024 年 11 月住了 3 晚
2/10 很差
rayonna
2024年11月19日
不滿:職員與服務和住宿狀況
There was no hot water.Also TV did not work for several days.Took too long for a property manager to get out there to Wednesday.Several nights it was a lot of inconvenience highly will not recommend going to this hotel
rayonna
於 2024 年 11 月住了 4 晚
8/10 不錯
Ella
家人同遊
2024年11月17日
讚好:整潔度、設施服務和住宿狀況
The staff wasn’t as friendly as I thought they should be, specially in the hospitality industry.
Otherwise everything was great.
Ella
於 2024 年 11 月住了 3 晚
4/10 欠佳
Brook
多人同遊
2024年11月17日
讚好:職員與服務
不滿:住宿狀況
My room was the worst I ever had. My friend's room was a lot better than mine and we had the same "room with a view". My bathroom looked crazy, soon as I walked in the shower rod was on the floor in a heap. The water did not get hot at all and barely came out. Outside of that, it was clean. My friend's room is what you would see be advertised. My room is what you get instead if you don't see ahead of time. The staff was great and helpful and the building felt safe.
Brook
於 2024 年 11 月住了 3 晚
10/10 優異
Robert
2024年11月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
In the heart of Rio Piedras, by the main plaza and cathedral.
Robert
於 2024 年 11 月住了 1 晚
6/10 一般
LaToya
2024年11月11日
讚好:整潔度、職員與服務和住宿狀況
Hotel Nest was in a artsy part of town. A lot of action in the Plaza and cultural activities.