With no on-site storage, if you have a late flight home and need to check out at 11am, nowhere to store your luggage. Our room was directly above the Bar that is open and has loitering outside by drunk/rowdy patrons until 3am. This should be disclosed by Hotel prior to booking room #201
James M
於 2024 年 7 月住了 3 晚
10/10 優異
KIMBO
2024年7月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
KIMBO
於 2024 年 7 月住了 1 晚
8/10 不錯
BG
商務旅客
2024年6月29日
讚好:整潔度和客房舒適度
Great location. Service could be better.
This is an unattended hotel, which is good, but when I asked for a toilet brush, I was told I could purchase one nearby.
BG
於 2024 年 6 月住了 3 晚
6/10 一般
Kai
2024年6月25日
讚好:整潔度
不滿:住宿狀況
The hotel is conveniently located in the heart of Castro. The property is clean the decor is modern, the room size is on the smaller side but appropriate for urban setting.
Have 3 stars for the following reasons:
1. Broken/none functioning lighting fixtures for premium price cost. (Do have a video to show).
2. Inconsistent hot water supply. Stayed on the 4th floor and the hot water was in and out.
Kai
於 2024 年 6 月住了 1 晚
10/10 優異
Alexis
家人同遊
2024年6月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful
Beautiful room and easy to check in and out. Right in the middle of all the fun stuff and easy to travel anywhere. We had a rental car and were entirely confused on where to park it overnight, but we managed.
Alexis
於 2024 年 6 月住了 1 晚
6/10 一般
Jay
2024年6月12日
讚好:整潔度和住宿狀況
Poor customer service.
The virtual part of this worked against them.
Jay
於 2024 年 5 月住了 2 晚
10/10 優異
RAUL
2024年6月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
RAUL
於 2024 年 6 月住了 2 晚
4/10 欠佳
Tristan
2024年5月31日
Tristan
於 2024 年 5 月住了 1 晚
10/10 優異
Gamlet
2024年5月28日
讚好:整潔度、職員與服務和住宿狀況
Gamlet
於 2024 年 5 月住了 2 晚
10/10 優異
Gilberto
2024年5月25日
Gilberto
於 2024 年 5 月住了 1 晚
10/10 優異
Christine
商務旅客
2024年5月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Christine
於 2024 年 5 月住了 1 晚
10/10 優異
Omer
2024年5月10日
Omer
於 2024 年 5 月住了 4 晚
10/10 優異
Anthony
2024年5月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Anthony
於 2024 年 5 月住了 1 晚
10/10 優異
Michael
2024年4月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms a small but cozy. Bed was comfortable and room was clean. I liked that check in was all virtual.
Michael
於 2024 年 4 月住了 1 晚
6/10 一般
真實旅客
2024年4月2日
不滿:職員與服務
真實旅客
於 2024 年 3 月住了 3 晚
2/10 很差
Amy
伴侶同遊, 商務旅客
2024年3月21日
不滿:職員與服務和設施服務
Castro is great, but if you're doing anything but partying don't stay here. This is a loud party hotel with no staff - literally no staff - so don't expect any service whatsoever. This isn't hyperbole: the hotel operates on an app-based model with no front desk and no on-site staff. You check in via your phone. We asked for 2 extra blankets at 4pm, the person (probably overseas) who was responding told us to look in a cabinet on the first floor. No blankets there so that's it. Around 9pm we get another text response, "We can get you blankets tomorrow." There was a party on the floor above us - good for them, have fun. But of course we can't sleep. We left for another hotel around 11pm, had to fight to not get charged for the next several nights and still got charged for the night we had to leave. They want to make more money by having literally zero staff but hotels don't function with zero staff. This is a non-functional hotel.
Amy
於 2024 年 3 月住了 3 晚
6/10 一般
Liza
多人同遊
2024年3月7日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Great location but its contactless entry and with many errors it took us 45 mins to gain access so the process was challenging
Liza
於 2024 年 3 月住了 1 晚
10/10 優異
Audel
2024年1月30日
Audel
於 2024 年 1 月住了 2 晚
10/10 優異
Raymond
2024年1月21日
讚好:整潔度、住宿狀況和客房舒適度
Raymond
於 2024 年 1 月住了 1 晚
8/10 不錯
Laura
2024年1月17日
讚好:整潔度和住宿狀況
Laura
於 2024 年 1 月住了 1 晚
6/10 一般
Cihan
2024年1月13日
不滿:整潔度和職員與服務
Cihan
於 2024 年 1 月住了 3 晚
10/10 優異
carole
多人同遊
2024年1月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved this boutique hotel!
What a great boutique hotel! The check in process was very easy and they accommodated me with an early check in. Location was perfect. New, fluffy towels, Nespresso machine and electric kettle a plus!
carole
於 2024 年 1 月住了 1 晚
10/10 優異
Rachel
2024年1月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The facilities were absolutely wonderful and I felt safe as a solo AFAB traveler! Also, the staff were super kind and so helpful! I was super grateful for all of their help and they answered all of my annoying questions and made me feel at ease! Wonderful group of folks and stunning property!