Water was very hot, couldn’t shower, called them they came and said we don’t have maintenance and will come tomorrow AM, no accommodation.
Elevator was out of service, only one was functional, line wait time to check in was over 40 min, wait time to get elevator for luggages for check out was 30 min, and when I complained they said you can use stairs, mind it I had luggages and kids with strollers, very inconvenient, not recommended, customer service zero