Overall, I had a great stay. There are a lot of pros when you stay at this hotel:
1. the place is very clean and in good conditions
2. they offer a great continental breakfast every morning
3. they offer transportation from and to the airport at no additional cost
4. they also offer rides to the riverwalk and the square market and scheduled pickups at these same locations with no additional cost
5. Most of the staff is very friendly and helpful; Carlos, one of the drivers, gives outstanding service. He is very polite, helpful and always on time.
A few cons:
1. I stay in the room right across from the eating area; I think that should not be a room. It is very convenient, but since it is located very close to the front desk and elevator, it can be a little noisy. Also, you wake up to the noise when the staff starts making breakfast (as early as 4am). They are not trying to make a lot of noise, but the proximity does not help with the noise.
2. the bed was a little hard to my liking
3. There is another driver that is never on time and is not the best driver
This hotel is a great option if you are staying in San Antonio. I would definitely recommend and would be back.