The receptionist was courteous friendly and helpful
Charles
於 2024 年 10 月住了 1 晚
4/10 欠佳
Austin
2024年10月30日
Austin
於 2024 年 9 月住了 1 晚
10/10 優異
Johntell
2024年10月29日
讚好:整潔度、設施服務和住宿狀況
Nice comfy beds
Johntell
於 2024 年 10 月住了 3 晚
4/10 欠佳
Montgomery (Chandler)
家人同遊
2024年10月28日
讚好:職員與服務
不滿:設施服務和住宿狀況
I’ll start with saying the staff was extremely nice. The hotel itself smelled when we walked in. The room was dated and the outlets only worked intermittently. Tv did not work the entire time and the breakfast was only watery oatmeal, bread, a waffle maker and apples or cereal. Had no power in our room on our last day and elevator didn’t work so we had to use stairs. Had to shower with the lights from our cell phones. They messed up our security deposit so we are fighting with our bank. Would not recommend to stay here again.
Montgomery
於 2024 年 10 月住了 3 晚
4/10 欠佳
Trevor
2024年10月28日
不滿:職員與服務、設施服務和住宿狀況
Drain for tub didn't work, lots of cigarette smoke lingering, power went out in half the building in a very random way. Walls are paper thin. Army Baracks were more comfortable and soumd proof. Pretty much just breads for breakfast almost no fruits or protein
Trevor
於 2024 年 10 月住了 2 晚
2/10 很差
Carmen
多人同遊
2024年10月27日
不滿:整潔度、職員與服務和設施服務
DO NOT STAY HERE.
At 9am we were trying to extend our stay by one night at the Park Inn by Radisson Hotel and they denied us the extend because of my US issued Puerto Rico Real ID. They are asking for passport because, by their understanding we are not US citizens and asked for our passports. We checked in last night with that same US issued real ID. We called all numbers possible for hotel relationships and they told us we have to manage the issue directly with the hotel management.
Manager Ganesh (last name not provided by their policy) is now not accepting to extend our stay even when we show our passports to extend, knowing that we do not have to show the passport. So this is a clear discrimination from Puertorican people that are US citizens.
The manager was rude and keep insisting for the passport and then he got mad and said that even with passports they were not extending the stay because of the fuzz. He was altered and being loud. We call guest relationships and they said that nothing can be done.
We arrive to Las Vegas airport on 10/19/2024 using that same real ID through TSA at all airports. We have been staying around Las Vegas, Arizona, Utah (Springdale) until Today that we had that issue.
An official report for discrimination was made to United States Department of Justice Civil Rights Division for discrimination.
Carmen
於 2024 年 10 月住了 1 晚
6/10 一般
Joceline
家人同遊, 寵物同遊, 商務旅客
2024年10月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is in great condition, very clean and the staff are great, but the walls of the rooms are very thin. I was able to hear the noises from the other rooms and that was very inconvenient.
Joceline
於 2024 年 10 月住了 2 晚
2/10 很差
Alex
家人同遊, 商務旅客
2024年10月23日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The bed in the bottom was not clean
Alex
於 2024 年 10 月住了 1 晚
8/10 不錯
Alejandro
2024年10月18日
讚好:整潔度
Alejandro
於 2024 年 10 月住了 3 晚
2/10 很差
Kenji
2024年10月16日
不滿:職員與服務
Kenji
於 2024 年 10 月住了 1 晚
10/10 優異
Zachary J.
2024年10月15日
讚好:職員與服務和住宿狀況
Zachary J.
於 2024 年 10 月住了 6 晚
8/10 不錯
Maxin
2024年10月15日
Maxin
於 2024 年 9 月住了 7 晚
2/10 很差
Cindy
家人同遊, 商務旅客
2024年10月15日
不滿:整潔度、職員與服務和設施服務
Management and front desk communicate poorly or NOT AT ALL. Laundry Room was "out of order", so we were forced to hang our clothes outside. (we have pictures as evidence) They harassed us and forced us to leave for this. Moreover, housekeeping is ONLY twice a week--very inconvenient. No communication, customer service, hospitality whatsoever. Beware of Management and front desk here as they are running a Museum (where you can look, but don't touch) and scam operation where you can be asked to leave for ANY REASON or NONE AT ALL (rules must be stipulated in written form) and they charge you for an extra night that you did not stay--SCAM!
Cindy
於 2024 年 10 月住了 7 晚
8/10 不錯
William
伴侶同遊
2024年10月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All good.
William
於 2024 年 10 月住了 1 晚
2/10 很差
Bradley
伴侶同遊, 商務旅客
2024年10月11日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This property is nothing like the pictures.
The hotel is old and run down.
Do not stay here.
It’s in a sketchy area
Bradley
於 2024 年 10 月住了 1 晚
6/10 一般
Jeffrey
伴侶同遊
2024年10月11日
讚好:整潔度、設施服務和住宿狀況
Check in took some time because the single clerk kept answering telephone calls even though I was standing in front of him. Unfortunately the clerk did not tell me the breakfast times and in particular that breakfast ended at 9am. On other experiences, breakfast would end at 10am. So my wife and I missed the breakfast. The ceiling was very thin and the noise from above was if there was a herd of Bison on top of the ceiling (child or children continually running) until about 10pm. The herd were on the move again early the next morning.
Jeffrey
於 2024 年 10 月住了 1 晚
4/10 欠佳
Sanu (Oakville)
多人同遊
2024年10月10日
不滿:職員與服務、設施服務和住宿狀況
No Soap and shampoo
Sanu
於 2024 年 10 月住了 1 晚
10/10 優異
Tyler
2024年10月7日
讚好:整潔度、職員與服務和住宿狀況
Tyler
於 2024 年 10 月住了 1 晚
6/10 一般
linda
2024年10月5日
linda
於 2024 年 9 月住了 2 晚
8/10 不錯
DeLacy
伴侶同遊
2024年10月5日
讚好:整潔度
不滿:職員與服務
The bathtubs need to be replaced. I see thw renovations and appreciate them, but the tubs are yucky (dings, chips, marks, hairs, crumbs). The staff is very unfriendly. Just a smile from management/front desk would go a very long way. I was glared at multiple times.
The bedding was very soft and very clean. Thank you.
DeLacy
於 2024 年 10 月住了 1 晚
4/10 欠佳
Sue
伴侶同遊
2024年10月5日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Wifi was terrible in our room and breakfast had limited options, no edible fruit.