Could not check in, nobody was on site to meet us as we scheduled. We called and emailed the property on site and no response.
真實旅客
於 2020 年 3 月住了 2 晚
10/10 優異
Amy
多人同遊
2020年3月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great night
Clean, spacious apartment great location for quays
Amy
於 2020 年 2 月住了 1 晚
6/10 一般
真實旅客
2020年3月10日
讚好:整潔度和設施服務
真實旅客
於 2020 年 3 月住了 1 晚
2/10 很差
Sam. (Newcastle)
2020年3月8日
I booked a room to stay however whe. I went to check in at 3 there was no sign of any on and when phoned the number provided no answer. I did leave numerous messages and phoned more than once. I kept trying to contact the company till 8pm when I decided to book in to another hotel as I did not want to be stranded.
I am shocked at the customer service and I did not get to stay in the apartment which had been paid for. Not happy at all.
Sam.
於 2020 年 3 月住了 1 晚
8/10 不錯
真實旅客
多人同遊
2020年3月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
X1 Stat
A good experience overall
真實旅客
於 2020 年 2 月住了 1 晚
6/10 一般
真實旅客
商務旅客
2020年3月6日
讚好:整潔度
不滿:住宿狀況
Really disappointed that I had to wait to check in even thought I had pre-rang and said when I’d be there. When the check in host said I was in 1404, I said oh I was in that last time and lots of things wrong which I reported, to which he replied it’s fine now.
Guess what.... it wasn’t .... still broken blind, broken lamp, broken freezer door making fridge not shut an then froze the food in the fridge, burn on table, no hair dryer, only 1 bowl and no wine glass!
Such a shame as location is lovely and apartments are great but no care and attention is taken and unfortunately these will be not fit for purpose soon.
真實旅客
於 2020 年 3 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2020年3月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2020 年 2 月住了 1 晚
8/10 不錯
S M
商務旅客
2020年1月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
S M
於 2019 年 12 月住了 27 晚
8/10 不錯
Ashley
2019年12月25日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Short stay
These apartments are clean tidy and just what you need for a short stay, But ,,, the service was very disappointing, they gave me the keys without the reception fob so couldn’t get back in, security was meant to be 7pm to7am to let you in/out, but wasn’t the when I return at 22:30 so had to phone them, 40 minutes later managed to get in.
Ashley
於 2019 年 12 月住了 1 晚
10/10 優異
真實旅客
2019年12月20日
真實旅客
於 2019 年 12 月住了 2 晚
2/10 很差
真實旅客
2019年12月17日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
I booked it about half an hour before I turned up. When I got there I got told there was no other booking. Was standing outside in the rain and cold for over an hour trying to sort it out. Called hotels.com and the main office for the property who then told me to go inside and ask the reception but when I did she told me that I should have received confirmation through email and got a code for the key box which I clearly did not. After all that went back in to ask again. She then decided to refresh the system on her device and all of a sudden it popped up and she blamed the late booking. Apart from this the property is nice with a amazing view. Another problem I had was that the cold water wasn’t working in the morning which lead to having an ice cold shower. ont think I’ll stay there again. Had to park about 10mins walking distance away too at the Lowry outlet car park which I had to put £16 for.
真實旅客
於 2019 年 12 月住了 1 晚
8/10 不錯
B
商務旅客
2019年12月12日
讚好:整潔度、住宿狀況和客房舒適度
Should be great but there were basic problems
These are brand new apartments in a very good location, next to media city in Salford. Very quiet location as no traffic near the building. Easy access to city centre as a Tram stop is right outside. Lovely lady On reception.
The downside here is that a private contractor serviced the apartment and in mine there was no crockery, cutlery or towels! Bedding was clean but stains on decorative cushions.
B
於 2019 年 12 月住了 1 晚
10/10 優異
Harry
2019年12月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Harry
於 2019 年 12 月住了 1 晚
8/10 不錯
Alnasir
2019年12月7日
Alnasir
於 2019 年 12 月住了 3 晚
10/10 優異
Solomon
多人同遊
2019年12月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Solomon
於 2019 年 11 月住了 2 晚
10/10 優異
Rasmus
家人同遊
2019年12月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Rasmus
於 2019 年 12 月住了 2 晚
8/10 不錯
Søren
家人同遊
2019年12月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
God beliggenhed!
Søren
於 2019 年 12 月住了 2 晚
8/10 不錯
Simon
商務旅客
2019年11月25日
讚好:整潔度、職員與服務和住宿狀況
Much improved
Simple and comfortable. Much improved from last time although mattress still not great. Shame they don't provide a couple of cooking basics (salt/pepper/cooking oil), it's a pain having to bring that sort of stuff for a couple of days.
Simon
於 2019 年 11 月住了 2 晚
4/10 欠佳
Dan
2019年11月8日
Dan
於 2019 年 11 月住了 2 晚
4/10 欠佳
真實旅客
2019年10月11日
讚好:住宿狀況
不滿:整潔度
真實旅客
於 2019 年 10 月住了 2 晚
10/10 優異
Abdibasid Ali
商務旅客
2019年10月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Abdibasid Ali
於 2019 年 9 月住了 2 晚
4/10 欠佳
Vikas
商務旅客
2019年9月20日
不滿:職員與服務
No Hand wash was a killer! I had to use bath soap sachet to wash my hands.