This used to be a nice stay - the facilities are falling behind in care and maintenance. The bathroom was not clean and soaps not filled. One of the desks clerks complained to us while checking on about another guest and plumbing problems and her pay.
Anne
於 2024 年 12 月住了 2 晚
4/10 欠佳
russell
家人同遊
2024年12月23日
不滿:住宿狀況
Poor attitude of front desk personnel on Saturday night. Shower door would not stay closed. Only one ice machine and it was on the first floor. Elevator operated intermittently and then stopped working altogether for several hours. Drywall residue on 1st floor carpet. Sound proofing on ceiling and interior walls is terrible. I could hear people talking next door and people walking upstairs. This was not what I consider acceptable for a Marriott Bonvoy.
russell
於 2024 年 12 月住了 2 晚
6/10 一般
Parker
2024年12月23日
讚好:整潔度和職員與服務
不滿:住宿狀況
Parker
於 2024 年 12 月住了 1 晚
8/10 不錯
Daniel
家人同遊
2024年12月17日
讚好:整潔度和設施服務
Nice and quiet.
Daniel
於 2024 年 12 月住了 1 晚
8/10 不錯
Khalil
家人同遊
2024年12月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
Khalil
於 2024 年 12 月住了 2 晚
10/10 優異
Celynn
伴侶同遊
2024年12月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect for our Christmas vacation to frankenmuth!
Celynn
於 2024 年 12 月住了 1 晚
8/10 不錯
Caleb
伴侶同遊
2024年12月1日
讚好:整潔度和職員與服務
Nice location, right in town but now too busy, overall a good stay
Caleb
於 2024 年 11 月住了 1 晚
10/10 優異
Heidi
家人同遊
2024年11月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was noisy. You could hear the neighbors and doors slamming. Otherwise it was comfortable.
Heidi
於 2024 年 11 月住了 1 晚
6/10 一般
Jodi
2024年11月13日
Jodi
於 2024 年 10 月住了 1 晚
10/10 優異
Tina
2024年11月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very helpful. Bed was very comfortable. Loved the bedding in the room. We will stay here again next year.
Tina
於 2024 年 11 月住了 1 晚
6/10 一般
Teresa J
2024年11月11日
Disappointed that two bed reservation was not honored. Had a pullout bed instead.
Teresa J
於 2024 年 11 月住了 1 晚
8/10 不錯
Lisa
伴侶同遊
2024年11月6日
讚好:職員與服務、設施服務和住宿狀況
The hotel did not change towels or make bed daily. I have never had this in any hotel before. It says clearly that if you want the towels changed put on floor, but no one came to change them. Disappointed in this I want to be pampered when I go away.
Lisa
於 2024 年 11 月住了 2 晚
6/10 一般
Harvey
2024年10月30日
EVERYONE HAD A SMILE AND WAS FRIENDLY. LADY FIXING BREAKFAST WAS SUPER NICE. CROWDED, ESP IN BATHROOM. EXHAUST FAN LOUD. THE SHELF NEAR THE BEDS…BAD LOCATION, HIT HEAD A FEW TIMES. PEOPLE WERE NICE BUT WASN’T OVERLY IMPRESSED WITH ROOM. STRONG CHLORINE SMELL WHEN YOU WALK IN THE DOOR. SHEET ON BED WOULD NOT STAY ON (FITTED SHEET). TOO MANY OTHER CHOICES NOT TO BE WOWWED A LITTLE.
Harvey
於 2024 年 10 月住了 1 晚
10/10 優異
Sue
2024年10月30日
讚好:整潔度、職員與服務和住宿狀況
Sue
於 2024 年 10 月住了 1 晚
6/10 一般
Robert
家人同遊
2024年10月25日
不滿:整潔度
My bathroom room 119 bathroom ceiling had mold and a water stain on the ceiling. The window covering were shears. No blinds or shades for the window. So when cars parked it would light up the first floor at all hours of the night. The Jacuzzi jets were also broken. This hotel needs a renovation.
Robert
於 2024 年 10 月住了 2 晚
6/10 一般
Michael
家人同遊
2024年10月22日
讚好:職員與服務
For the price we paid it did not meet expectations. Definitely needed more insulation in the walls between rooms…
Michael
於 2024 年 10 月住了 1 晚
10/10 優異
Coreen
伴侶同遊
2024年10月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
all the staff was pleasant and the housekeepers also.
Coreen
於 2024 年 10 月住了 4 晚
10/10 優異
Brenda
家人同遊
2024年10月12日
讚好:整潔度、職員與服務和住宿狀況
Clean room and the pool was awesome.
Brenda
於 2024 年 10 月住了 2 晚
10/10 優異
THOMAS
2024年9月30日
讚好:整潔度
THOMAS
於 2024 年 9 月住了 1 晚
10/10 優異
MIchelle
家人同遊
2024年9月24日
讚好:職員與服務和住宿狀況
Great location. Large room with lots of space for luggage. Hot tub was broken but that was the only thing wrong. Great breakfast!
MIchelle
於 2024 年 9 月住了 1 晚
8/10 不錯
Katie
多人同遊
2024年9月22日
讚好:整潔度、職員與服務和住宿狀況
The hotel location is perfect and walkable to a lot of restaurants and stores. I never have high expectations for complimentary breakfast but it was lacking some key condiments such as no butter or cream cbeese for tbe bagels or toast. Overall the room was clean and we enjoyed our stay
Katie
於 2024 年 9 月住了 2 晚
10/10 優異
Matthew
2024年9月22日
讚好:整潔度、職員與服務和住宿狀況
Very convenient if you are going to Oktoberfest
Matthew
於 2024 年 9 月住了 1 晚
10/10 優異
George
2024年9月20日
George
於 2024 年 9 月住了 1 晚
2/10 很差
Tamara
家人同遊
2024年9月3日
不滿:整潔度、職員與服務、設施服務和住宿狀況
It was a horrible service and horrible hotel. I checked out the next day and I even asked them for a refund. They did not refund me my money. It’s a horrible place. I do not recommend it to anybody. They don’t even do housekeeping you ask for towels they don’t give you unless I went downstairs and I was so upset till they send me one. They ruin my vacation. I hate it.
Tamara
於 2024 年 8 月住了 2 晚
4/10 欠佳
Brian
2024年9月3日
不滿:整潔度和住宿狀況
The Bathroom was extremely dirty. Mold and mildew in the shower and dirty behind toilet.
Also,,,,,I reserved a king thru Expedia and when I checked in they gave me 2 queens. They said it was the same price and if I wanted it resolved i'd have to go thru Expedia.