It is a comfort hotel with free parking. Nearby a out-door garden outlet is great.
真實旅客
8/10 不錯
anthony (TUNBRIDGE WELLS)
2024年12月20日
Shame swimming pool has closed
Good size.rooms.
anthony
於 2024 年 12 月住了 1 晚
8/10 不錯
Christopher
2024年12月12日
讚好:整潔度、職員與服務和住宿狀況
Christopher
於 2024 年 10 月住了 1 晚
10/10 優異
Anne
伴侶同遊
2024年12月10日
讚好:職員與服務、設施服務和住宿狀況
Staff were amazing, so helpful and efficient
Anne
於 2024 年 12 月住了 3 晚
8/10 不錯
Jerome
2024年12月3日
Jerome
於 2024 年 11 月住了 2 晚
10/10 優異
Susan
2024年12月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were very helpful and friendly. The room was exceptionally clean. Thank you susie kimber
Susan
於 2024 年 11 月住了 1 晚
10/10 優異
Lauren
伴侶同遊, 商務旅客
2024年12月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel
Decor a little dated for the Christmas area and horrible tamp smell as you walk into the reception. But other wise stay was great clean staff nice to
Lauren
於 2024 年 11 月住了 1 晚
8/10 不錯
Charlene
2024年12月1日
讚好:整潔度和職員與服務
the staff where fabulous
Charlene
於 2024 年 11 月住了 1 晚
8/10 不錯
Michele
2024年11月25日
讚好:整潔度、職員與服務和住宿狀況
The rooms are spacious, the breakfast and dinner was good and the staff were helpful.
Michele
於 2024 年 11 月住了 1 晚
8/10 不錯
Lauren
商務旅客
2024年11月22日
讚好:整潔度和職員與服務
The hotel is nice enough, and good value for money given the area. Not in Tunbridge Wells (centre is about a 10-15 minute drive away) but close enough to be convenient. The decor (particualrly the carpets) are outdated, and my room had a slight sewage smell at times. But it was a good place to stay for working purposes.
Lauren
於 2024 年 11 月住了 1 晚
10/10 優異
JD
2024年11月4日
JD
於 2024 年 10 月住了 4 晚
10/10 優異
farooque
伴侶同遊, 商務旅客
2024年11月2日
讚好:整潔度和職員與服務
Lovely hotel. Not in Tunbridge wells so need transport. Rooms need upgrading but the staff are lovely and helpful.
farooque
於 2024 年 10 月住了 2 晚
8/10 不錯
jim
2024年10月1日
讚好:整潔度和職員與服務
Easy access and parking.
The gardens and facility needs some TLC
jim
於 2024 年 9 月住了 1 晚
10/10 優異
John
伴侶同遊
2024年9月27日
讚好:整潔度、職員與服務和住宿狀況
After a few bathroom teething problems initially which were sorted very quickly, we were generally impressed. The cleanliness of our room was immaculate (Room 123) on a daily basis. Thank you Viv. Staff were friendly, and special mention has to be made of Amanda and Theresa and the breakfast staff. A highly organised efficient team. A slight drawback was having to work around a coach party for meal timings and, possibly, the young lass behind the bar needed an extra pair of hands to help her in the busy period prior to dinner.
Hotel is a little dated and tired looking and the corridors smell musty. The price isn't too bad for what you get. Room was ok but unfortunately we were on the ground floor which faced onto the courtyard, there was a wedding on that night and the guests use the courtyard until 10pm and the function room is opposite so my bedroom was a bit noisy. The bed was fairly comfortable, shower was hot and the bathroom clean. The carpark is a good size but if there is a function on it's much harder to find a space. A good location to drive into Maidstone and surrounding areas. I'd like to give a special mention to Tom who checked us in and the next day he remembered to ask how our first night was and due to the noise from the wedding he gave us 2 free drinks from the bar and complementary breakfast the next day. Tom went above and beyond to make sure we felt valued and looked after, thank you Tom.
DANIELLE
於 2024 年 9 月住了 2 晚
10/10 優異
Patricia
2024年9月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Breakaway
Room, bed and pillows were good. Staff polite. Only one thing i picked up on, the.food hygiene of the staff was poor. Person touched the loaf of bread with bare hands, should of left it in the selophane bag. Another, brought cups, then glasses out carried with fingers inside. The Staphylococcus bacteria could be passed to customers
Bacteria could be passed on
Patricia
於 2024 年 9 月住了 2 晚
6/10 一般
Gordon
2024年9月12日
不滿:設施服務和住宿狀況
Inconsistent staff - some helpful but others not very friendly. Room was OK but bathroom was basic with a stained bath that was a bit off putting. Not a very convenient location.
Gordon
於 2024 年 8 月住了 1 晚
4/10 欠佳
Alexander
家人同遊
2024年9月10日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
1. Needs to be maintained properly (sockets don't work, sink outflow does not either)
2. Needs a lift for people on first floor.
Alexander
於 2024 年 9 月住了 2 晚
6/10 一般
真實旅客
2024年9月9日
讚好:整潔度
Nobody on the reception desk when We arrived.
Key card didn't work, had to return to the reception to have problem rectified.
Very noisy plumbing in room.
However room was clean, bed was comfortable and shower was good.
真實旅客
於 2024 年 9 月住了 1 晚
2/10 很差
Adam
商務旅客
2024年9月9日
不滿:職員與服務和客房舒適度
Not very good
The reception staff were not very helpful with problems at this hotel. I was woken up on the first night at 12:30 by two employees trying to enter a room with a claw hammer and wood chisel. They were hammering the door for around 10-15 minutes before i went out to explain that what they were doing would not gain entry. They then proceeded to hammer the door for a few more minutes before another visitor went out and told them the same thing. When i mentioned this to reception later that day she laughed and said hopefully that wont happen again tonight.