When we entered the apartment it was really filthy and stinky. At first we thought its the “rotorua” smell yet it was from the dirt in the apartment. The carpet was very dirty and was not vaccummed. It had reddish stains in particular areas around the house ( looked like blood stains which freaked us out!). The beds and sofas were full of crumbs and dirt. The toilet smelled bad and the toilet bowl was not cleaned. This place was really disappointing that we didnt spend the night in there, instead we slept in our car.
Kryshia
於 2024 年 12 月住了 1 晚
8/10 不錯
Stella
伴侶同遊
2024年12月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
Stella
於 2024 年 11 月住了 1 晚
6/10 一般
Aqua
伴侶同遊, 商務旅客
2024年11月30日
不滿:整潔度、設施服務和住宿狀況
Had an overwhelming curry smell throughout the room,The spa was in dire need of a good clean and improvements,The jets did not work
Aqua
於 2024 年 11 月住了 1 晚
8/10 不錯
Ngawaero
2024年6月29日
Ngawaero
於 2024 年 6 月住了 1 晚
8/10 不錯
Aniket
親子同遊
2024年5月21日
讚好:整潔度和住宿狀況
Friendly staff, easy process, clean property and surroundings, easy access to places.
Would have been great if there was housekeeping staff available to change/ clean bedsheets, towels, rubbish bin for hygiene purposes.
Aniket
於 2024 年 5 月住了 3 晚
10/10 優異
paul
2024年5月2日
Sweet
paul
於 2024 年 4 月住了 1 晚
6/10 一般
travis
家人同遊, 親子同遊
2024年4月29日
不滿:住宿狀況
Was okay, was not cleaned daily. When my daughters were in the spa they turned the pumps on and dirty and debris came out onto them. Clean bedding but
travis
於 2024 年 4 月住了 2 晚
4/10 欠佳
Annie
伴侶同遊
2024年2月18日
不滿:職員與服務、設施服務和住宿狀況
Facility Very tired. Very noisy after 10 from owner's place. Yelling talking loud and woke everyone up. Think it was around 2am. Grrrrrrr
Annie
於 2024 年 2 月住了 2 晚
8/10 不錯
kevin
伴侶同遊
2024年1月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
nice and easy thax you
kevin
於 2024 年 1 月住了 1 晚
2/10 很差
Carl
家人同遊
2024年1月15日
Comfortable and quiet
Carl
於 2024 年 1 月住了 1 晚
6/10 一般
Andrew
家人同遊
2022年11月30日
讚好:職員與服務
不滿:住宿狀況
Could do better
Adequate but not great.
The property is very tired. I believe that it has just changed ownership so the new owners are trying to get up to speed.
The switches were very confusing and could do with some labels.
Didn't realise we had the fridge switches off for a while.
Andrew
於 2022 年 11 月住了 3 晚
2/10 很差
Stephen
2022年9月15日
Stephen
於 2022 年 4 月住了 3 晚
2/10 很差
Christine
家人同遊
2022年8月6日
不滿:整潔度和住宿狀況
Was dirty Stan’s on the blankets on the fold out couch the parking was not good the grounds at the back by the parking could do with a clean up and lawns mowed
Christine
於 2022 年 8 月住了 1 晚
4/10 欠佳
Stephen
2022年4月16日
不滿:整潔度、職員與服務和住宿狀況
Poor. Cold. Dirty.
No housekeeping during my 5 day stay. Nothing.
Had to put rubbish bin on doorstep. No vacuuming.
No sheets.
No heater.
Spa! Wouldn't use it if you paid me.
No bedside light.
Stephen
於 2022 年 4 月住了 2 晚
2/10 很差
真實旅客
伴侶同遊
2021年7月5日
不滿:整潔度、設施服務和住宿狀況
真實旅客
於 2021 年 6 月住了 2 晚
8/10 不錯
真實旅客
家人同遊
2021年6月13日
讚好:整潔度、職員與服務和住宿狀況
Nice spa, good layout / 2 storey room
真實旅客
於 2021 年 6 月住了 2 晚
8/10 不錯
真實旅客
親子同遊
2021年6月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I highly recommend this place to stay at. Service was great and we have had no issues during our stay
真實旅客
於 2021 年 6 月住了 3 晚
4/10 欠佳
真實旅客
伴侶同遊
2020年7月6日
讚好:整潔度和職員與服務
不滿:住宿狀況
Could do with updating. Heating wasn't working, spa was unusable and tap ware rusting. Bedding was sufficient.
真實旅客
於 2020 年 7 月住了 1 晚
8/10 不錯
WhakataneCuz (Whakatane)
伴侶同遊
2020年3月15日
讚好:整潔度和設施服務
+ Really great price for what you get
+ Lots of space
+ Good Location
+ Staff were polite and friendly
- Pretty Rundown
- Spa was reallly dirty and the roof had holes in it
- Broken Facilities (Lights, Soap dispenser )
- Whole area needs a tidy up. ( Old bikes and mattresses were strewn about )
- 1 Washer and Dryer for all the rooms
WhakataneCuz
於 2020 年 3 月住了 1 晚
4/10 欠佳
SLW
伴侶同遊
2020年3月5日
讚好:職員與服務
不滿:住宿狀況
This place has really run down, needs a good sorting out.
Spa was nice but unit way over priced for the state of it. So many repairs needed. Masking tape holding light fixtures together, no bedside lamps, no tv upstairs although you can see where it used to be. Generally grubby and dilapidated.
SLW
於 2020 年 2 月住了 1 晚
4/10 欠佳
真實旅客
2020年1月27日
不滿:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2020 年 1 月住了 4 晚
6/10 一般
KMB (Hamilton)
親子同遊
2020年1月7日
讚好:職員與服務
不滿:住宿狀況
Loved that there was a spa with instant hot water and the staff were ultra helpful, accomodating, professional & approachable. Asequate amount of beds. One queen bed upstairs and another down stairs plus a sofa bed.
The bathroom was lovely with a big shower and good floor space.
Downfall was cleanliness with the sofa bed; there were food pieces, hair, wood chips & other little things in the folded split part of the sofa when you put it down into a bed.
The curtains were really dusty and the bed cover had an odour on it.
The boxing around the spa pool was fragile and falling apart with staple bits and little nails sticking out (not great in general but terrible with an active toddler) and the wood part to box off the pipes and inifinity gas heater was fragile and falling to bits as well.
Also there needs to be a mat between the bathroom and backdoor so when entering after using the spa, it won’t be so slippery.
The room was very small but there was a lot crammed into it. You couldn’t open the drawers to access utensils without having to pull the chair out and having to move the table over. The tv is set down far to low so the view was obscured by the bed next to it and it was a very tight fit down stairs with so much furniture in such a tiny space. Walls are chipped and cracked with markings on them & the art piece in there was broken but hanging off a small hook above the bed so we took it down to be safe.
Enjoyed my stay overall based on staff will be back 😁
KMB
於 2020 年 1 月住了 1 晚
6/10 一般
Angela
家人同遊
2019年11月25日
weekend away
It was alright, needs a bit of work doing
Angela
於 2019 年 11 月住了 2 晚
10/10 優異
真實旅客
家人同遊
2019年9月1日
讚好:整潔度和職員與服務
Small but spacious if it makes sense, very warm and the spa was amazing and I can't fault the staff and their services great👍💯💯💯