The staff was super friendly and accomodating. The room was perfect for the 3 of us. We stayed in the king suite, and used the pull out couch for our daughter. Loved that the hotel was dog friendly, and had a nice patch of grass with extra dog bags and garbage for dog waste. We chose the Hampton Inn for the walking proximity to Strong Museum, and we were completely amazed at the hotel setup, cleanliness, and breakfast options!! I couldnt believe there was a waffle making station with ALL the topping options available, and yummy omelettes!! There was a perfect shallow pool and a great new gym. The decor was lovely, and we enjoyed the hotel music. The absolute bonus was the location and proximity to so many food and entertainment options. We had an amazing stay, and will only stay at this hotel now when visiting Rochester!