We just arrived at 1045pm. I drove 4 hours in the rain and arrived to help get my mom out the car and unloaded, only to be locked out of the room. Had to call the front desk and someone came to help us get in. Took a few attempts to gain entry. Bed had stains all over, floor nasty, light blown, etc. Then the only room available is on the 8th floor at the end of the hall. Ive been driving since 6pm, it's now a quarter til one. This room sheets look better, fridge disgusting, only two towels, nothing else. Had to call and go downstairs to retrieve towels. Grab my coat off the chair and been itching since then. Visted the food court to grab my daughter some food at the last minute and decided to play while I waited. The quickest $100 bucks thrown away. I wish we didn't stay so far away, I would definitely drive back now.