Paid extra guest charge and was billed extra guest charge again at check in. Front desk kept making phone calls and pointing at me speaking in foreign language. Will not stay again- very disappointed and pictures online are a misrepresentation.
Alisha
於 2024 年 11 月住了 1 晚
2/10 很差
Shalanda
商務旅客
2024年11月14日
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
Shalanda
於 2024 年 11 月住了 1 晚
4/10 欠佳
Sonia
2024年11月14日
不滿:整潔度、職員與服務、設施服務和住宿狀況
At 11:05 on the morning of checkout, they turned the fire alarm on.
Enough said
Sonia
於 2024 年 11 月住了 1 晚
6/10 一般
Jaleisha
2024年11月13日
Jaleisha
於 2024 年 11 月住了 3 晚
10/10 優異
Marcus
2024年11月11日
讚好:整潔度、職員與服務和住宿狀況
Marcus
於 2024 年 11 月住了 1 晚
6/10 一般
Johnnie
2024年11月8日
讚好:住宿狀況
Johnnie
於 2024 年 11 月住了 1 晚
10/10 優異
Marcus
伴侶同遊
2024年11月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff.
Marcus
於 2024 年 10 月住了 1 晚
8/10 不錯
Marcus
伴侶同遊
2024年10月30日
讚好:整潔度
Good stay
Marcus
於 2024 年 10 月住了 1 晚
10/10 優異
Beverly (West Plains)
多人同遊
2024年10月27日
讚好:整潔度和職員與服務
不滿:設施服務
The staff were fantastic! Beds were comfortable. NO BUGS, YAY! Ideas that could have been nice: larger television, a better selection kf snacksand drinks..
Beverly
於 2024 年 10 月住了 2 晚
10/10 優異
Andres
2024年10月14日
讚好:整潔度
Andres
於 2024 年 10 月住了 1 晚
10/10 優異
Ashley
2024年9月24日
Ashley
於 2024 年 9 月住了 1 晚
4/10 欠佳
Tarisa
2024年8月26日
Tarisa
於 2024 年 8 月住了 3 晚
10/10 優異
Kevin
多人同遊
2024年8月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kevin
於 2024 年 4 月住了 1 晚
10/10 優異
Kevin
多人同遊
2024年8月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kevin
於 2024 年 7 月住了 1 晚
4/10 欠佳
kirara
2024年8月4日
不滿:整潔度、職員與服務和住宿狀況
kirara
於 2024 年 8 月住了 1 晚
10/10 優異
Antonio
2024年7月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Antonio
於 2024 年 7 月住了 1 晚
8/10 不錯
Deana
家人同遊
2024年7月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Would stay again.
Stayed 2 nights, room was comfortable, staff was friendly. Would stay there again if in the area.
Deana
於 2024 年 7 月住了 2 晚
2/10 很差
pamela
寵物同遊
2024年7月21日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I had a horrific experience at this hotel. The manager whose name I can’t even pronounce is extremely unprofessional and a complete savage. I am disabled and travel with a service animal. This individual wouldn’t allow my dog in despite me disclosing my documentation and disability.
During checkout, I happen to run late because I had lost my car keys by the parking lot. As a result, I notified this manager I would be about 10-20 mins late for checkout. Nevertheless, a few minutes after, he stood outside my room’s door and started banging loudly on the door and the windows asking me to “get the hell out”. At the same time he was screaming at me while yelling profanity. I asked him to stop and said I was not done packing and that I needed to be left in peace to finish gathering my things.
Unfortunately, I had to call the police to be able to get myself and my dog out of the hotel room and into my car safely.
This has been the most unprofessional and mentally disturbed “manager” I have ever encountered. Not only was he horrible to me but I also saw him disrespecting the ladies who do the cleaning around the premises.
As I said I don’t know his name but he is either Pakistani or Hindu and wears a small hoop in one of his ears. Becareful with that individual. He is a pig.
pamela
於 2024 年 7 月住了 1 晚
10/10 優異
MaryAnne
2024年7月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The fellows who manage the property provided outstanding service. Everyone was helpful, friendly, and professional. The bed was so comfortable, it made falling asleep so easy!!! Very clean room. I will be staying at this hotel again!
MaryAnne
於 2024 年 7 月住了 1 晚
10/10 優異
Glenn (Verona)
2024年7月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good budget hotel.
Room was clean. Very friendly staff.
Good value for the money!
Glenn
於 2024 年 7 月住了 1 晚
2/10 很差
Dennis
2024年6月16日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Don’t stay here
The room was not ready at 3pm for check in the door on the room that was given was broken once I got into the room I pulled the sheets back and they have bed bugs I showed the front office who offered a different room or refund I opted for the refund and was told I needed to contact hotels.com Now I’m getting the run around from the hotel and hotel.com on getting my money back The hotel keeps telling me I have to wait for the manager who was supposed to be in within 2hrs or in the morning I called in the morning and the guy that answered said the manager will not be in until Monday