Our stay at the hotel was a bit underwhelming, especially considering the price we paid. At over $1000 a night during the New Year period, we expected more. The hotel itself is quite dated and could really benefit from a renovation to enhance the guest experience. Unfortunately, the breakfast didn’t meet expectations either. The juices, particularly the orange and pineapple, tasted watered down, which was disappointing.
On a positive note, the staff were consistently friendly and accommodating throughout our stay, which was appreciated. However, given the high price point, we expected a higher standard of service and overall quality. If you’re charging such a premium rate, the experience needs to match that level of expectation.