「If you book thtough wotif you need to be able to print your booking confirmation in Mandarin as the staff do not understand any english. Fortunately i had my chinese son in law but it still took over 30 minutes to confirm actual booking and price quoted.
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「Cleanliness : Very poor. It smelled musty in the corridor and room.
Service : Poor. I could see just one clerk could speak English. It's very hard to communicate.
Location : Not bad. The street was very quiet.
Accommodation : There is no refrigerator. I couldn't cool my beer in my room.
Overall, it was more expensive than it's quality and service.」
「Hotels.com must check all Chinese hotels/motels that are on this site. As not all Chinese hotels accept forginers.
This messes me around completely, it's hard enough getting around China with very little Chinese.
Luckly I found one near by, but I had to pay almost double than budgeted.
I'm not happy at all, being a long user of the hotels.com app. This was disgraceful 」