蓬塔卡納Zel全套房全包式度假村是否設有泳池？

是，此住宿設有2 個室外泳池。泳池 09:00–18:00 開放。

入住蓬塔卡納Zel全套房全包式度假村需要多少錢？

截至 2026 年 2 月 6 日，2 位成人於 2026 年 3 月 2 日入住蓬塔卡納Zel全套房全包式度假村 1 晚的價格低至 HK$3,827.44，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

蓬塔卡納Zel全套房全包式度假村是否寵物友善住宿？

是，此住宿允許旅客攜帶狗隻入住 (總數上限為 2 隻)。此住宿收取每隻寵物每晚 DOP3150 費用。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

蓬塔卡納Zel全套房全包式度假村的泊車位收費多少？

此住宿提供免費自助泊車服務。

蓬塔卡納Zel全套房全包式度假村的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：任何時間。

蓬塔卡納Zel全套房全包式度假村是否提供全包式禮遇？

此住宿部分收費計劃屬全包性質。

蓬塔卡納Zel全套房全包式度假村位於哪裡？

此豪華住宿位於巴瓦洛，距離Cocotal高爾夫球鄉村俱樂部 1 公里，而且距離洛斯科拉萊斯海灘和科爾特西托海灘不到 5 公里。巴瓦羅海灘和卡納角市中心亦位於 10 公里內。

蓬塔卡納Zel全套房全包式度假村旁達加納區

Q: 蓬塔卡納Zel全套房全包式度假村 的泊車位收費多少？

此住宿提供免費自助泊車服務。

Q: 蓬塔卡納Zel全套房全包式度假村 是否提供全包式禮遇？

此住宿部分收費計劃屬全包性質。

關於鄰近區域

蓬塔卡納Zel全套房全包式度假村位於旁達加納的巴瓦洛一帶，既在娛樂消閒區，又鄰近私人海灘。自問好動的你，一定要到訪Cocotal高爾夫球鄉村俱樂部及卡納灣高爾夫俱樂部！如果想盡賞此區的自然風光，還可以探索洛斯科拉萊斯海灘及科爾特西托海灘。巴瓦羅海灘及卡納角市中心是旅客推介的另外兩個好去處。不妨稍花時間，探索此區的好玩活動，例如高爾夫球節目。瀏覽我們的旁達加納旅遊指南

8/10 不錯

GRETHA JIMENA

家人同遊, 親子同遊

2026 年 2 月 5 日

讚好：整潔度、設施服務和住宿狀況

Las habitaciones son muy amplias y lindas y el staff super amable. No hay elevador lo cual es un problema si vas con adultos mayores o niños.

於 2026 年 1 月住了 4 晚

6/10 一般

Emma (The Valley)

2026 年 2 月 3 日

讚好：整潔度和住宿狀況

This hotel is clearly aiming to deliver a five-star experience, and there are some genuinely excellent elements — beautiful rooms, an exceptionally comfortable bed, and consistently kind, well-intentioned staff. Unfortunately, my stay was affected by a number of small but recurring issues. The hotel app and room service menus were often inaccurate, and there were several maintenance and inspection issues that shouldn’t occur at this level. Dining was inconsistent: friendly service throughout, but cold food on one occasion, limited or misleading menus on others, and room service orders that didn’t match what was advertised. The spa treatment itself was excellent, but important information wasn’t clearly explained upfront. Despite the number of issues raised during my stay, no gesture of goodwill or compensation was offered beyond apologies. With stronger attention to detail and clearer communication, this could be an excellent hotel; at present, the experience does not consistently match five-star expectations.

於 2026 年 1 月住了 4 晚

8/10 不錯

MOHSEN (SUWANEE)

親子同遊

2026 年 1 月 31 日

讚好：整潔度、設施服務和住宿狀況

We stayed at Zel Punta Cana from January 14 to January 20, 2026. The hotel is located in the Bavaro area, about 20 minutes from Punta Cana International Airport. The resort is brand new, modern, and well maintained. Check in was fast and smooth, and the staff is generally friendly, although service can be slow at times and English is not widely spoken. The rooms are the strongest point of this hotel. They are spacious, modern, and clean, with a very comfortable bed. The balcony with a jacuzzi overlooking the pool is a great feature. However, humidity inside the room is noticeable, towels and linens look worn, and only one large bath towel is provided. The shower head is also installed quite low. There are several large and clean swimming pools. The beach is beautiful and clean, with shuttle access from the lobby that works well. The beach bar and restaurant are enjoyable. Food quality at the buffet is acceptable, but variety is limited, and items are not always refilled later. The resort has only three restaurants, with average overall quality. Entertainment is very limited, making the resort extremely quiet. There is no convenience store on site, and communication before arrival was poor, as emails to the reservation department were not answered. Overall, we were satisfied with our stay. This hotel is best suited for travelers looking for a modern, clean, and peaceful place to relax rather than a lively all inclusive experience. Special thanks to Alejandra Vasquez.

於 2026 年 1 月住了 6 晚

6/10 一般

Jennifer

伴侶同遊

2026 年 1 月 27 日

讚好：整潔度和住宿狀況

Our room was very nice, we had the suite with the living room and very large balcony. It was very private and spacious. The towels in the room were old looking, they were clean but they definitely need to update them. We weren’t given any hand towels or washcloths. We called and they brought 2 hand towels and no washcloths. Service was extremely inconsistent, we didn’t get a butler, other people did. During check in, we noticed other people that were checking in were given a tour of the property, we were taken to a staircase and told your room is up there. We were also told to go to the restaurant at 9:00 in the morning to make dinner reservations. Which we did, later we overheard people talking to their butler about making reservations which he did for them. Later in the week we discovered a screen in the buffet that you could make reservations, so we used that. Service at the buffet and bar were touch and go, the bar took a long time and it wasn’t that busy and if you wanted a drink when you went to the buffet, even water, sometimes they’d come over, other times they didn’t or they’d take your drink order and never come back, very inconsistent, same with the pool service.This resort is very quiet, which we liked. There was no bar to sit at which I found strange. The grounds are lovely,we walked to the beach every day instead of taking the shuttle. It’s very safe. The people working at the resort were very friendly. I just think they need to work out a few things.

於 2026 年 1 月住了 10 晚

10/10 優異

Katherine (Vail)

多人同遊

2026 年 1 月 24 日

讚好：整潔度、設施服務和住宿狀況

Resort beautiful, swim up room so beautiful. Friendly staff. Pretty easy check in. Had a room mix up but got it figured out. We enjoyed the spa and loved the beach. Had a wonderful stay. Only negative would be food. It was just ok. Overall excellent experience.

於 2026 年 1 月住了 4 晚

8/10 不錯

Manuel

2026 年 1 月 24 日

讚好：整潔度、設施服務和住宿狀況

Room Clean.

於 2026 年 1 月住了 3 晚

10/10 優異

Holly

伴侶同遊

2026 年 1 月 24 日

讚好：整潔度、設施服務和住宿狀況

Had a great 11 night stay at Zel. The staff are friendly and helpful, despite a small language barrier of English. Rooms are spacious but could improve some minor details- had to ring for fresh towels on a few occasions, the sinks were never washed down during stay but bedding spotless and made every day. The bathroom door in our room was slightly broken at the hinge and the hairdryer didn’t work. The restaurants are great and the breakfast options are 10/10. Gets a little boring for lunch and dinner but the pool restaurant is great and can also be used at dinner as well as lunch. Plenty of drink options- staff need more glass/cups and stock. Sometimes they run out of the correct glass ie getting a beer in a wine glass and they run low on stock, often having to get stuff from another bar. Plenty of activities to do in the hotel and entertainment was good and wasn’t something we was expecting. I would stay again. Private beach area is worth all the money- very chilled, great bar and excellent sunbeds. Take the cart which is less than 5 mins and never a wait for one.

於 2026 年 1 月住了 11 晚

10/10 優異

Eloisa

家人同遊

2026 年 1 月 23 日

讚好：整潔度、設施服務和住宿狀況

I love the place🎀very clean and the workers are very helpful and nice. I will go back to the same resort. Very safe and beach , it was clean

於 2026 年 1 月住了 4 晚

10/10 優異

Sabrine

伴侶同遊

2026 年 1 月 23 日

讚好：整潔度和住宿狀況

Can't recommend Zel Punta Cana highly enough. The grounds are beautiful and very well maintained, the staff are very kind, attentive, and funny (shout out to Pedro, Suriya and others!) and the whole vibe is elegant chill. We spent a very relaxing week where the only decisions we had to make were what to eat, whether to go to the beach or the pool, and which of the many covered beach- or pool-side chairs to lounge in. The room was spacious and very clean, the food was excellent (healthy and delicious...keto/Paleo compliant if you want). And there was always a spot - no beach towel bingo trying to stake out a spot at the crack of dawn. We're already planning next year's return. Thank you so much Zel

於 2026 年 1 月住了 8 晚

10/10 優異

Katiria Cortes

家人同遊

2026 年 1 月 23 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great stay – highly recommend! I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, with everything I needed for a relaxing visit. The bed was especially comfortable, and the room was quiet, which made for a great night’s sleep.

於 2026 年 1 月住了 5 晚

8/10 不錯

Ivette

多人同遊

2026 年 1 月 21 日

讚好：整潔度、職員與服務和住宿狀況

Pros: great staff, nice rooms Cons: very limited dining options, tiny buffet, little entertainment

於 2026 年 1 月住了 4 晚

10/10 優異

Jessica Paola Gomez

多人同遊

2026 年 1 月 20 日

讚好：整潔度、設施服務和住宿狀況

I stayed at this hotel to celebrate my birthday with a group of friends (there were 10 of us in total), and thanks to Romina, my experience was truly excellent. She took care of all the assistance and logistics to make the celebration a success: she organized the cake, the restaurant reservation and decoration, surprised me with a beautiful birthday gift, and even took Polaroid photos for us to keep as a memory. She checked in on me throughout my stay and always went above and beyond to make sure we were comfortable and happy. Her attention truly made a difference in our experience. As for the hotel itself, the property is beautiful, modern, and peaceful. The vibe is modern and boho-chic, and the background music is perfect for relaxing, chatting, sunbathing, or even reading. The rooms are very spacious, comfortable, modern, and extremely clean, with many amenities that make the stay even more enjoyable. As a suggestion, it would be great to have more vegetarian options. However, I would like to highlight that one evening, Chef Simeon prepared customized vegetarian dishes for us, which was the highlight of the night and a gesture we truly appreciated. As for areas of improvement, we noticed that not all staff members were equally attentive; at times the service was a bit slow and the attitude could have been better. Additionally, the internet connection was not always optimal.

於 2026 年 1 月住了 6 晚

10/10 優異

Gissell

家人同遊

2026 年 1 月 20 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Our experience was fabulous. The room was excellent, and the staff was very professional and friendly. We are very grateful to the concierge Ricky and to Yajaira at Café La Finca, who were always attentive to any need. The food was exquisite, and the cocktails were very good.

於 2026 年 1 月住了 4 晚

10/10 優異

Nicola

伴侶同遊, 多人同遊

2026 年 1 月 18 日

讚好：整潔度、設施服務和住宿狀況

In general it was great, but we had a few issues with a reservation in a restaurant and they had miscommunication, they told us about a party at the beach, they supposed to have tapas and open bar and 2 hr before a lady came to us and told us that we must buy a bottle to be able to joing the party, at the end we went expecting to be kick out... but turns out that was a miscommunication of the staff from the hotel. During our last night, we wanted to go to Volcano restaurant, we loved a plate from them... so, we wanted before leaving, and ohhh that night it wasn'tavailable, I told the waiter about it and the next thing, the chef was talking with us, explainedthe process of the dish and he told us that it need it little more of cooking, but if i want it he could check if there were a piece ready, ans it was!!!! So, we where very glad for the kindness of chef Paulino. The room was comfy and spacious, food was great, all the staff was very gentle. Oh, and the front desk coffee machine was amazing!

於 2026 年 1 月住了 6 晚

8/10 不錯

Francine

伴侶同遊

2026 年 1 月 17 日

讚好：整潔度、設施服務和住宿狀況

The resort was nice, room was clean, staff was very attentive especially Rob at the front. The spa was amazing (a bit on the pricey side). Definitely a redort for relaxing only.

於 2026 年 1 月住了 2 晚

10/10 優異

Bauyrjan

2026 年 1 月 14 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We truly enjoyed our stay at this resort. Ransessa, our personal butler, provided exceptional service throughout our visit. She was incredibly attentive, highly customer-oriented, and consistently went above and beyond to ensure our comfort. We especially appreciated the personalized halal dinners she thoughtfully arranged for us, which made our experience even more special.

於 2026 年 1 月住了 7 晚

8/10 不錯

Courtney

2026 年 1 月 13 日

Overall, our experience at Zel was very good. I will review based on areas of strength and weakness: Strengths - Very hospitable staff—always willing to help, go the extra mile, and do anything within their capability to improve your experience. Our concierge Rafael (Rafi) was definitely a standout to us. - Beautiful design, decor, and overall vibe. Zel very much encompasses a boho/Mediterranean vibe, and the feel of every space from the lobby to the hallways to the rooms themselves was very calming and aesthetically pleasing. - Incredible pools. The resort has multiple pools including a shallow one specifically for children, and the pools never felt crowded. They were also extremely clean and well-maintained. There were multiple different water features, whirlpools, and swim-up eating/lounging areas built in. There was a pool for everyone—the main pool had lots of events including poolside dancing, yoga, Pilates etc. and the pools to the side were much more calm and less populated for those wanting a more relaxed atmosphere. -

於 2026 年 1 月住了 4 晚

10/10 優異

Duncan James

伴侶同遊

2026 年 1 月 11 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

By far the best all inclusive I’ve ever been to. Excellent food and great friendly vibe

於 2025 年 12 月住了 10 晚

10/10 優異

Moneia Denise

2026 年 1 月 11 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Everything was perfect for my first visit I will be back !

於 2026 年 1 月住了 2 晚

8/10 不錯

Michael

2026 年 1 月 11 日

於 2026 年 1 月住了 5 晚

10/10 優異

Bashar

2026 年 1 月 9 日

於 2026 年 1 月住了 5 晚

8/10 不錯

Kalsang

2026 年 1 月 8 日

於 2026 年 1 月住了 5 晚

10/10 優異

Camilo

2026 年 1 月 7 日

於 2026 年 1 月住了 2 晚

10/10 優異

Yinellie

2026 年 1 月 6 日

讚好：整潔度、設施服務和住宿狀況

Todo excepcional. Habitación, comida, playa, piscina, personal sumamente amable y servicial.

於 2026 年 1 月住了 1 晚

10/10 優異

Larry (Keller )

2026 年 1 月 6 日

於 2025 年 12 月住了 14 晚

蓬塔卡納Zel全套房全包式度假村

Zel Punta Cana, All Suites - All inclusive

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