Serenade All Suites - Adults Only Resort鄰近巴瓦羅海灘及卡納角市中心,並有池中酒吧、海灘酒吧和池畔酒吧等設施服務。想要慰勞自己、放鬆一下嗎?可以到附設的 Spa Serene Spa做個深層組織按摩。千萬別忘了到住宿附設的 5 間餐廳享受美食。健身室提供健身班和彼拉提斯班,另外Serenade All Suites - Adults Only Resort也有咖啡室、乾洗/洗衣服務和4 間酒吧。住宿提供房內免費 Wi-Fi,讓旅客隨時掌握世界大小事。
While the resort is new and beautiful there were too many issues that made it a below average experience.
The major issue was the lack of service. While there were a few staff members that were pleasant most were not fun to deal with. Almost like they didn't want to be there. The language barrier is also the worst we've ever dealt with. Most of the restaurant staff couldn't understand what we were ordering off of the menu.
While overall the food was pretty good, except the gourmet restaurant which had below average food and the worst service of all the places we went, the selection of restaurants is lacking. The buffet is good however if you don't get the food from the cook stations the rest of the food is cold to barely warm. That being said the Asian and steakhouse were both better than average food.
The room was great. We had a swim out close to the beach end of the resort across from the pool bar. Great shower and good amount of space. The biggest issues with the room are the bed which is ROCK HARD. The red motion lights that are right above the bed that comes on with the slightest movement at night. The fact the light switch for the toilet area is no where near the toilet, and it lights up the whole room when you turn it on because it's tied to the shower area which has a frosted glass door. (Very nice shower!
The beach is nice if you like shallow water with no wave action. I didn't mind it however it was a little boring after a week.
This is our 6th AI
Alex D
於 2025 年 3 月住了 7 晚
6/10 一般
Justine Lee
家人同遊, 多人同遊
2025 年 4 月 3 日
讚好:職員與服務
resort was great. rooms great. great housekeeping. great drinks at pools.
dinner service was so slow and drinks from those restaurants were awful at all places.
Justine Lee
於 2025 年 3 月住了 5 晚
6/10 一般
Michael
伴侶同遊
2025 年 4 月 3 日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
This is a tough review to write. The property is very nice. Mostly clean but already showing some wear and tear. Staff is where the resort is lacking. They did not resupply room essentials on 4 out of 7 days (waters/beers,toilet paper,face cloths). Dinners were ok at best. Staff were unable to understand english and we ended up leaving the steakhouse due to this. Other orders were delivered to the wrong tables and others were very slow. Beach had a limited area to swim that was not inundated with seaweed. Very shallow water-3 feet deep at the deepest point. Staff really had no personality. Maybe one out of 10 staff was personable. There is a lot of potential here and we based this trip on youtube reviews. We’ve been to the carribean about 10 times and this unfortunately was the worst level of service that we have encountered. It’s unfortunate as the resort is very nice. We will not be back.
Michael
於 2025 年 3 月住了 7 晚
10/10 優異
Carolyn
2025 年 4 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Carolyn
於 2025 年 2 月住了 7 晚
10/10 優異
Samuel
伴侶同遊
2025 年 4 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s an exceptional location, and I’ll be going there again. The dining options are exceptional as well.
Samuel
於 2025 年 3 月住了 4 晚
8/10 不錯
Joseph
伴侶同遊
2025 年 4 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Adults only very clean.
Joseph
於 2025 年 3 月住了 7 晚
6/10 一般
Gilbert
多人同遊
2025 年 4 月 3 日
Pas vraiment un 5 étoiles
Gilbert
於 2025 年 3 月住了 7 晚
10/10 優異
Mylène
2025 年 4 月 3 日
讚好:整潔度、職員與服務和住宿狀況
J’ai adoré le Serenade car la plage est magnifique. C’est un petit resort donc tout est à proximité. La nourriture est excelle.
Mylène
於 2025 年 3 月住了 7 晚
10/10 優異
Tanasia
多人同遊
2025 年 4 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved everything about my stay!
Tanasia
於 2025 年 3 月住了 4 晚
4/10 欠佳
Essense
伴侶同遊
2025 年 4 月 2 日
不滿:職員與服務和設施服務
Horrible! do not stay here. Though the rooms were spacious the staff lacked a standard level of friendliness and were unaccommodating, when I first arrive to the resort, no one was standing there to greet us. There was somebody just standing outside and we had to approach them for direction we didn't receive a welcome drink or even a wet towel as I had seen they had done in others videos. I also have had very many experiences with all inclusive hotels, so for me this is pretty Standard.No accommodations were shown for my special request when I had explained that I was coming to celebrate a birthday. Some rooms had banners about the certain events they were coming to celebrate, but for me, there was nothing done. The staff was borderline rude as even when you eat at the hotel you have to wait on them for water/juice & pop and most would just look at you and then have an attitude when asked for something. The maid constantly came in our room unannounced as we were laying down and would not give us towels for some reason even if we were trying to exchange our old ones for new ones. The manager approached us one time while we were out for breakfast because we had took a buffet plate back to the room due to their room service ending at 10:30pm And he brought about five people with him to talk to us about the situation in front of everyone! They do not provide beverages if you order room service & the list of
Cons go on… do not waste your money here you will be disappointed!!!
Essense
於 2025 年 3 月住了 5 晚
10/10 優異
jacinta del carmen
2025 年 4 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service and accommodations i will definetly be back. Staff are friendly and hotel is clean.
jacinta del carmen
於 2025 年 3 月住了 4 晚
10/10 優異
Mylene
伴侶同遊
2025 年 4 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything about this resort was great except for the very loud entertainment on 3 of the 7 nights. Our room was just behind the stage and the entertainment was so loud. I had originally chosen this resort because it was supposed to be a quiet resort
Mylene
於 2025 年 3 月住了 7 晚
8/10 不錯
Michael
2025 年 4 月 2 日
讚好:整潔度、職員與服務和住宿狀況
Serenade All Suites is a very good adult only all-inclusive: good beach, good service, good food, good entertainment, spacious rooms, 3 big pools...no need to leave unless you get bored with all that daily swimming, drinking, eating etc.
Michael
2/10 很差
Zhanneh Mickalah
伴侶同遊
2025 年 4 月 2 日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Not enough food options especially for breakfast it’s very small and a lot of people. Hard to get reservation for dinner etc. Staff ruined the whole stay they are very mean, terrible, and unkind attitude is 0 I heard soo much other guest complaining too I will never go back to this hotel
Zhanneh Mickalah
於 2024 年 12 月住了 7 晚
10/10 優異
Audrey
家人同遊, 伴侶同遊
2025 年 4 月 1 日
讚好:整潔度、職員與服務和住宿狀況
There wasn’t many activities and what there was wasn’t advertised or shown posted on the website.
Audrey
於 2025 年 3 月住了 10 晚
6/10 一般
MARK JOHN
伴侶同遊
2025 年 4 月 1 日
讚好:整潔度和住宿狀況
Had to work hard to get the room we booked. After 3 times back and forth to front desk we got what we ordered. 12000 steps on pedometers just checking in. Beer and liquor selection good. Frosty and mixed brings heavily watered down.
Beach is nice but shallow due to a sandbar. Literally have to kneel down to get water over your waist. Is great for kids. Pools are beautiful. Food was subpar for us. 9th trip to Punta Cana and this was the worst…. For us that is. People are eating and I guess it has a decent selection. Just didn’t do it for us. Lots of flies all over the food in buffets. Big turn off…… remember YouTube travel bloggers mostly get there stays comped thus their reviews normally give higher marks . It’s an ok place if you’re looking to try a new resort
MARK JOHN
於 2025 年 3 月住了 7 晚
10/10 優異
Kimberly Allison
2025 年 4 月 1 日
讚好:住宿狀況
Kimberly Allison
於 2025 年 3 月住了 4 晚
8/10 不錯
Jodie
多人同遊
2025 年 4 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I just stayed at this resort with 13 friends for 5 fabulous days! Very clean, super friendly staff, plenty to eat and drink, and I got an amazing massage in the Spa. I would’ve liked more options for entertainment on the adult side. Pool activities were fun. I would stay here again.
Jodie
於 2025 年 3 月住了 5 晚
10/10 優異
Christopher
2025 年 3 月 31 日
讚好:整潔度、職員與服務和住宿狀況
Great place I’ll be back soon the food in the buffet could use more variations but it was good
Christopher
於 2025 年 3 月住了 3 晚
10/10 優異
Alexander
家人同遊
2025 年 3 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very professional when a couple of items disappeared from the room (an innocuous mistake by the maid)
Alexander
於 2025 年 3 月住了 4 晚
10/10 優異
Martin
多人同遊
2025 年 3 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ça fait 3 fois que nous allons au Serenade All Suite Adulte cette année.
Martin
於 2025 年 3 月住了 7 晚
8/10 不錯
Shannon
家人同遊
2025 年 3 月 30 日
讚好:整潔度、設施服務和住宿狀況
If you are looking for a vacation to relax and unwind, this is the place. It was nice to have access to the family side for a more livelier time if wanted though.
The resort is beautiful and clean. Loved the size of it and getting around was quick and easy.
The three pools are all spotless with plenty of loungers. The beach is beautiful with powder like sand. Lots of loungers on the beach too with lots of palapas for shade.
The food is your typical resort food. Not horrible but not amazing. Drinks were tasty. Our favorite was the coco loco but it depended which bar made it.
The staff for the most part were friendly but not as friendly as other resorts I’ve been to. At times, we were flat out ignored at the bar trying to order.
The entertainment staff were probably the most friendly, engaging in conversations and always a warm greeting everyday.
Shannon
於 2025 年 3 月住了 7 晚
10/10 優異
Daniel
多人同遊
2025 年 3 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
2e visite pour nous, ce fut de très belles vacances entre amis…je recommande!
Daniel
於 2025 年 3 月住了 7 晚
10/10 優異
Jenea
伴侶同遊
2025 年 3 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great for relaxing but to get to anything was going to cost you about $50 to take a taxi. Not a lot to do after dinner unless you went to the family side. But overall great service and staff was very friendly.