巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修有游泳池吗？

是的，此住宿设有2 个室外游泳池和儿童游泳池。

巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

该住宿免费提供自助停车。

何时可在巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修办理入住？

开始办理入住：15:00；停止办理入住：00:00。

巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮，活动包括：浮潜、划皮艇、迷你高尔夫等等。

巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修的地址在哪里？

这家巴瓦罗住宿依傍着海滩，距离Arena Gorda Beach (阿里纳戈尔达海滩)和蓬塔布兰卡高尔夫球场步行不到 15 分钟。而且，卡纳湾高尔夫俱乐部和Iberostar Golf Course (伊贝尔罗斯达高尔夫球场)距离酒店不到 5 公里。

巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修点评、优惠和照片 2026

Q: 巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 停车费是多少？

该住宿免费提供自助停车。

4/10 很差

CAROLINA

与家人出行

2026 年 1 月 3 日

满意：清洁度

不满意：服务设施，员工和服务

Service is terrible. Waiters are hateful

2025 年 12 月入住 5 晚

10/10 超赞

DEVLEENA

与家人出行

2026 年 1 月 2 日

满意：清洁度、服务设施、住宿条件和设施

This was a fantastic resort in the DR. We had a swim up room, located conveniently to restaurants, pool and the beach. Besides one snafu with a restaurant where they bumped our dinner booking an hour later, we had a great stay. We also booked a private transfer and an off-site day adventure from this resort, all of which went smoothly. I would recommend this place and would return myself as wel

2025 年 12 月入住 5 晚

8/10 还可以

Andrea

与家人出行

2026 年 1 月 2 日

满意：清洁度、服务设施、住宿条件和设施

Rooms were very nice, food was good, but service was quite bad everywhere. The resort was very full and it seems like they did not staff up appropriately, and/or salaries are low maybe? In any case, attitudes were not great. Book restaurants way in advance through the app, we tried 3 days before going and most were already full.

2025 年 12 月入住 5 晚

2/10 糟糕

Clinton

与家人及幼儿出行, 与家人出行

2026 年 1 月 2 日

满意：住宿条件和设施

不满意：清洁度

I really wanted to love Bahia Principe Luxury Esmeralda, especially since the decor is stunning and the buggy service was great. However, the experience was far from "Luxury." Check-in was incredibly slow. Our room was dirty: sand on the floor, coffee stains, and hair/soap residue in the tub. I called the concierge three times.. no one came. We even found toothpaste on the sheets; staff tried to claim it was "paint." By day two, the sand and tub still hadn't been cleaned. The food situation was disappointing. Lunch is limited to the buffet or sports bar. There is beachside dining, but it’s just another buffet with very limited options. Worst of all, there were flies everywhere.. in the buffets and the restaurants. Health warning for Punta Cana: the sand fleas are brutal. My child got big red bites on her arms and legs, and I got them on my hands and feet. They are very painful and itchy. The atmosphere was off. Staff seemed unhappy and the vibe was average. The Christmas entertainment was not up to the mark. Sad & Boring.. a depressed elf and a Santa wasting time. Hardly anyone stayed to watch. Overall, not worth it, especially for the festive season. You’re paying for a luxury name but getting poor service and bad hygiene.

2025 年 12 月入住 7 晚

10/10 超赞

Cynthia

2026 年 1 月 1 日

满意：清洁度、服务设施、住宿条件和设施

staff was amazing

2025 年 12 月入住 6 晚

4/10 很差

Khalid，Monmouth Jn

2025 年 12 月 31 日

满意：清洁度

The resort claims luxury, far from it. Restaurant bookings became messed up, we were 9 bookings were made for 6 multiple times. This led to situations two evenings at restaurants. In the buffet roughly 50% of the items were not labeled. If you are vegetarian you are very limited to a few items. The staff themselves are very good and helpful. Twice at restaurants and once at the buffet they claimed they had no tea bags. My daughter was locked out of her room in 2 occasions and was forced to wait outside for someone to come and fix her lock, both times the batteries for the lock were changed. On Christmas Eve there was a fixed menu, Fish or Meat. Again very surprised no vegetarian options. I could go in with smaller issues but I would recommend go to another brand resort.

2025 年 12 月入住 6 晚

10/10 超赞

Tugce Arit

与家人出行

2025 年 12 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Overall it was a nice hotel.

2025 年 12 月入住 4 晚

2/10 糟糕

Mohammad Omair

与家人及幼儿出行, 与家人出行

2025 年 12 月 30 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

⭐ 1 Star – Very Disappointing Experience I had a very disappointing stay at Bahia Principe Luxury Esmeralda in Punta Cana. For a resort marketed as “luxury,” this experience fell far below expectations. There were bugs crawling in our room, which was unacceptable and made the stay very uncomfortable. At the buffet, food labeling was poor, and vegetarian options were not clearly described. At the live cooking stations, the same hot plate was used for all foods without cleaning between orders, and the same spoon was used across all vegetable dishes, resulting in meat being mixed into the vegetables. This is a serious concern for hygiene, dietary restrictions, and food allergies. Communication was also difficult, as many staff members did not speak English, making it challenging to address concerns or ask basic questions. Overall, this resort does not meet the standards expected of a luxury all-inclusive. I do not recommend this resort based on cleanliness, food handling practices, and overall service.

2025 年 12 月入住 6 晚

10/10 超赞

anand

与家人出行

2025 年 12 月 30 日

满意：清洁度、员工和服务、住宿条件和设施

Clean and well-maintained rooms with cordial staff. Breakfast offered a good variety, and the dinner restaurants served excellent food with well-designed menus. The resort has two outdoor pools and is overall very well kept. Entertainment was enjoyable, with daily activities, and the holiday lights added a nice festive touch. The outdoor seating areas, including near the sports bar, were a plus. It was great that Esmeralda guests had access to the other sister resorts within the complex. Good connection between resorts through frequent shuttles. However, compared to some of the other resorts, the Esmeralda lobby felt a bit average, and amenities like a coffee or dessert shop were missing. While the staff was friendly, limited English proficiency at times made basic communication challenging. For an international resort, improved English communication would enhance the guest experience. Beach is well maintained but not long enough. Ample chairs and tiki huts available. Stayed for 5 nights and Overall had great experience And highly recommend.

2025 年 12 月入住 5 晚

2/10 糟糕

Tamika

与配偶出行

2025 年 12 月 30 日

满意：住宿条件和设施，服务设施

不满意：清洁度

I booked a room with a swim up pool and I was unable to utilize the pool for the last 3 days of my stay because there were dead water bugs floating around. I called and went to the desk several times to get someone to clean the pool and no one ever came. I paid for a room that I was not able to fully utilize and it’s unfair. I also have footage of the bugs in the pool.

2025 年 12 月入住 4 晚

10/10 超赞

Kevin

2025 年 12 月 29 日

满意：清洁度、服务设施、住宿条件和设施

Friendly staff, clean room, nice surroundings

2025 年 12 月入住 8 晚

4/10 很差

Rushabh

与家人及幼儿出行

2025 年 12 月 28 日

满意：清洁度

不满意：服务设施

Traveling with a baby, they gave us a room next to the cafe area which hosts lots of activities through the evening and night resulting in noise which was unbearable and lots of foot traffic and noisy people walking late into the night. Repeated calls to hotel were ignored. They had no decency to even apologize. Never coming back. Off, the buffet is not great. No taste in the food.

2025 年 12 月入住 4 晚

4/10 很差

Gerald

与家人出行

2025 年 12 月 28 日

不满意：住宿条件和设施

Neglected rooms and fixtures throughout. Lots of broken things. A la carte food was terrible

2025 年 12 月入住 6 晚

10/10 超赞

Yanhua

与家人出行

2025 年 12 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great stay!

2025 年 12 月入住 6 晚

10/10 超赞

Jeremiah Christopher

与家人及幼儿出行, 团体旅客

2025 年 12 月 28 日

满意：清洁度、服务设施、住宿条件和设施

Staff were amazing, friendly and so courteous. Room spotless and food was in abundance and absolutely delicious. 5 summers and highly recommended!

2025 年 12 月入住 7 晚

10/10 超赞

Eltion

与家人出行

2025 年 12 月 27 日

满意：清洁度、员工和服务、住宿条件和设施

It’s a very nice place I’ve been before and I can come again

2025 年 12 月入住 5 晚

10/10 超赞

Wanda

与配偶出行

2025 年 12 月 27 日

满意：清洁度、服务设施、住宿条件和设施

Excelente Servicio y amenidades

2025 年 12 月入住 7 晚

4/10 很差

Norman

与家人及幼儿出行, 与家人出行

2025 年 12 月 26 日

不满意：服务设施，员工和服务

The staff is undertrained and not helpful at all. The hotel is basic and does not meet 5-star standards. The buffet food is poor, repetitive, and unappetizing, and hygiene is a serious concern—the buffet area is often dirty and kitchen staff do not use gloves. Additionally, guests are supposedly required to reserve the à la carte restaurants before arriving, yet no email or information is sent prior to arrival. As a result, you arrive at the hotel only to find out that all restaurants are already overbooked, forcing you to eat at the buffet every day. The room is acceptable, but overall I would not recommend this hotel or return.

2025 年 12 月入住 6 晚

10/10 超赞

Sergey，Raleigh

2025 年 12 月 25 日

Staff

2025 年 12 月入住 11 晚

6/10 一般

Nadejda

与家人出行

2025 年 12 月 25 日

满意：清洁度、服务设施、住宿条件和设施

We recently stayed at Bahia Principe Luxury Esmeralda and had an enjoyable experience, especially with the accommodation. Our room was spacious, clean, and had an amazing ocean view. The bed was comfortable, and housekeeping kept the room spotless throughout our stay. The resort itself was beautiful, with well-kept grounds and plenty of amenities to keep us entertained. Unfortunately, the food and staff didn’t quite live up to the resort’s other features. The dining options were repetitive, and we found some of the meals to be bland and lacking in flavor. We were expecting a wider variety of fresh, local cuisine but were often disappointed with what was offered. The staff, while some were friendly, generally provided slow and indifferent service. We had several occasions where we had to wait a long time for assistance or help with basic requests. This lack of attention to customer service definitely impacted our overall experience. Majority of the staff didn’t speak English at all. All in all, while the accommodation and location were fantastic, the food and service were below expectations. If you're looking for a beautiful place to stay with great rooms and views, this resort is worth considering, but be prepared that the dining and service may not be as stellar as you'd expect from an all-inclusive.

2025 年 12 月入住 6 晚

8/10 还可以

mario

2025 年 12 月 25 日

Average 3-4 start resort. Grounds were well kept. Entreteimwj

2025 年 12 月入住 4 晚

6/10 一般

Jennifer Ann，Burlington

与配偶出行

2025 年 12 月 21 日

The room was nice, but the bathroom was definitely not updated. Bathroom had a sewer smell at times, the bathtub was old and marked up, and shower had rusty old marbled tiles. We could hear animals or bugs at night in our vents near the door. Cockroach seen at lounge bar and one in our bathroom. Some staff were friendly, some don’t even make eye contact, will only attend to you if you tip first! Spent most of the week trying to find out where everything was, had to use cellphone too much for restaurants and information. Overall, would not go back.

2025 年 11 月入住 7 晚

10/10 超赞

Volodymyr

与家人出行

2025 年 12 月 21 日

满意：清洁度、服务设施、住宿条件和设施

Everything was good!

2025 年 12 月入住 8 晚

2/10 糟糕

Bridget

与配偶出行

2025 年 12 月 21 日

不满意：清洁度、服务设施、住宿条件和设施

The staff members are not friendly to LGBTQ+ and interracial travelers and couples. We are extremely upset and disappointed. We didn't get service almost every time we went to the buffet, the rooms are dirty and smells like sewer, and the excursion was not what we paid for. Many other guests we talked to were disappointed as well in the resort.

2025 年 12 月入住 4 晚

8/10 还可以

Kiandokht

与家人出行

2025 年 12 月 21 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The room service was okay! I had to ask them to refill the body-wash and shampoo, but they didn’t seem to care after following up twice with housekeeping. The variety of food at the restaurants was amazing! We tried five different places: Casa Bella, Italian, El Olive, Mediterranean, Limbo, French, M.E.A.T - Steakhouse, and Yurta, Mongolian. Casa Bella was the worst because the pastas had no taste. All of those places were amazing! The buffets were nice too!

2025 年 12 月入住 7 晚

巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修

Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated

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