巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修

5.0 星住宿

Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated

提供2 个室外游泳池的海滨豪华住宿

选择日期以查看价格

VIP Access

点评

8.4/10
非常棒

热门服务设施

  • 游泳池
  • 含早餐
  • 全包
  • SPA
  • 含停车设施
  • 免费 Wi-Fi

会员可享更多礼遇

  • 银卡或以上等级会员预订指定 VIP Access 住宿时可省 15% 或更多
  • 体验顶级品质和卓越服务
  • 指定住宿可提供入住期间礼遇,以及免费升级客房、提前入住及延迟退房(情况允许时)

客房选择

可用的客房筛选条件
显示 8 种房型中的 8 种

Junior Suite Deluxe

特色亮点

阳台
独立用餐区
独立起居区
空调
提供连通房
免费婴儿床
平板电视
枕头选单
  • 398 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床或 1 张特大床

Junior Suite Deluxe

10.0 分,满分 10 分
绝佳
(1 条点评)

特色亮点

阳台
独立用餐区
独立起居区
空调
提供连通房
免费婴儿床
平板电视
枕头选单
  • 398 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床或 1 张特大床

Junior Suite Deluxe

8.4 分,满分 10 分
非常棒
(92 条点评)

特色亮点

阳台
独立用餐区
独立起居区
空调
提供连通房
免费婴儿床
平板电视
枕头选单
  • 398 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床或 1 张特大床

Junior Suite Deluxe

7.8 分,满分 10 分
不错
(13 条点评)

特色亮点

阳台
独立用餐区
独立起居区
空调
提供连通房
免费婴儿床
平板电视
枕头选单
  • 398 平方英尺
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床或 1 张特大床

小型套房 (Deluxe Swim Up)

特色亮点

阳台
独立用餐区
独立起居区
私人小泳池
空调
提供连通房
免费婴儿床
平板电视
  • 398 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床或 1 张特大床

小型套房 (Deluxe Swim Up)

特色亮点

阳台
独立用餐区
独立起居区
私人小泳池
空调
提供连通房
免费婴儿床
平板电视
  • 398 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床或 1 张特大床

小型套房 (Deluxe Swim Up)

特色亮点

阳台
独立用餐区
独立起居区
私人小泳池
空调
提供连通房
免费婴儿床
平板电视
  • 398 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床或 1 张特大床

小型套房 (Deluxe Swim Up)

9.0 分,满分 10 分
非常棒
(2 条点评)

特色亮点

阳台
独立用餐区
独立起居区
私人小泳池
空调
提供连通房
免费婴儿床
平板电视
  • 398 平方英尺
  • 1 间卧室
  • 可容纳 4 人(按实际入住人数收费)
  • 2 张双人床或 1 张特大床
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街区简介

地图
Arena Gorda Macao, Punta Cana, La Altagracia, 23000

附近有什么?

  • Arena Gorda Beach (阿里纳戈尔达海滩) - 步行 10 分钟 - 0.8 公里
  • 水花水上公园 - 步行 11 分钟 - 1.0 公里
  • 蓬塔布兰卡高尔夫球场 - 步行 14 分钟 - 1.2 公里
  • 卡纳湾高尔夫俱乐部 - 车程 8 分钟 - 3.6 公里
  • 巴瓦罗海滩 - 车程 20 分钟 - 14.6 公里

周边介绍

  • 蓬塔卡纳国际机场 (PUJ) - 32 分钟车程

餐厅

  • ‪Las Olas - ‬步行 7 分钟
  • ‪Caney Buffet - ‬步行 1 分钟
  • ‪Bar Ambar Hotel Lobby - ‬步行 7 分钟
  • ‪Yurta - ‬步行 2 分钟
  • ‪Acuario Restaurant Buffet - ‬步行 9 分钟

住宿简介

巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修

Arena Gorda Beach (阿里纳戈尔达海滩)附近的豪华全包型住宿
您可在巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修享受免费自助式早餐、水上乐园免费入场服务和夜总会。这个住宿提供紧邻海滩的地理位置、海滩酒吧和沙滩椅,是沐浴阳光的理想去处。在店内水疗中心Bahia Spa享受指(趾)甲修剪和护理、面部护理和身体护理。店内餐厅有 7 家,以国际美食等为特色,一定要尝尝它们的美食。健身中心提供瑜珈课程,另有浮潜、帆船和水肺潜水活动。所有住客均可使用免费房内 WiFi,以及泳池酒吧和露台。
此住宿提供的其他礼遇包括:
  • 2 个室外游泳池和儿童游泳池,配备水滑梯、池畔遮阳伞和泳池酒吧
  • 免费自助停车
  • 室外网球场、往返机场班车(收费)和店内自行车
  • ATM/银行服务、乒乓球和桌上足球
  • 在住客点评中,员工服务获得了很高的评价。
客房特色
所有 570 间客房均配有24 小时客房服务和枕头选单等舒适设施/服务,还有笔记本电脑工作区和空调等贴心细节。
更多客房便利设施/服务还包括:
  • 垃圾回收和LED 灯泡
  • 浴室配备按摩浴缸和大花洒淋浴喷头
  • 40-英寸平板电视,带卫星频道
  • 衣柜/壁橱、阳台和独立的起居区

全包详情

此住宿是全包住宿。房价包含住宿内的餐饮费用(可能会有部分限制)。

小费和税款

小费已包含在内,住客可自愿多付小费。

餐饮

包括所有自助餐、照单点餐、小吃和饮料

活动和设施/设备

包括所有现场活动及设施和设备的使用。

水上活动

划皮艇
浮潜

陆上活动

健身设施
迷你高尔夫
足球
网球
排球

课程/训练班/游戏

有氧健身
舞蹈

娱乐活动

店内娱乐和活动
使用店内俱乐部
店内现场表演

同类型住宿

住宿服务设施

网络

  • 所有客房提供:免费 Wi-Fi
  • 部分公共区域提供:免费 Wi-Fi

停车设施和交通

  • 往返机场班车(收费)
  • 店内免费提供自助停车位
  • 店内提供有限自助停车位

餐饮

  • 每日 07:00 至 10:30 提供免费早餐自助餐
  • 1 家海滩酒吧
  • 1 间泳池酒吧
  • 6 家酒吧/酒廊
  • 7 家餐厅
  • 公共区域提供咖啡和茶
  • 小吃店/熟食店

店内餐厅

  • Caney
  • Naan
  • Rodizio
  • Taino
  • Yurta

休闲活动

  • 1 个室外网球场
  • 2 个室外泳池
  • 儿童泳池
  • 帆船运动
  • 浮潜
  • 购物
  • 健身房
  • 卡拉 OK
  • 篮球
  • 迷你高尔夫
  • 免费水上乐园
  • 趴板冲浪
  • 皮划艇活动
  • 乒乓球
  • 全套 SPA 服务
  • 沙滩排球
  • 水肺潜水
  • 水滑梯
  • 图书馆
  • 晚间表演
  • 夜总会
  • 瑜伽课程
  • 桌上足球台
  • 自行车

家居型

  • 2 个室外泳池
  • 儿童泳池
  • 客房内独立用餐区
  • 客房内沙发床
  • 客房内婴儿床
  • 迷你高尔夫
  • 免费水上乐园入场
  • 水滑梯
  • 洗衣设施
  • 小吃店/熟食店

便利设施

  • 24 小时前台服务
  • 发廊
  • 礼品店/报摊
  • 洗衣设施
  • 行李寄存
  • 饮水机
  • ATM

住客服务

  • 按要求更换床单
  • 按要求更换毛巾
  • 干洗/洗衣服务
  • 观光和订票协助
  • 婚庆服务
  • 客房清洁(每日)
  • 礼宾服务
  • 通晓多种语言的服务员
  • 行李员/门卫
  • 夜床服务

商务服务

  • 1 间会议室
  • 商务中心

室外

  • 地处沙滩
  • 花园
  • 露台
  • 沙滩毛巾
  • 沙滩躺椅
  • 沙滩遮阳伞
  • 泳池遮阳伞

全套 SPA 服务

  • 芳香疗法
  • 美甲/修脚
  • 面部护理
  • 排毒体膜
  • 热石按摩
  • 桑拿
  • 身体磨砂
  • 运动按摩
  • 足底按摩
  • SPA 中心每天开放

无障碍设施

  • 如果您需要特殊无障碍设施,请在预订成功后,使用收到的预订确认信息与住宿联系。
  • 方便轮椅进出的 SPA
  • 方便轮椅进出的餐厅
  • 方便轮椅进出的游泳池
  • 仅可通过楼梯前往更高楼层
  • 轮椅可通行(可能有限制)

其他

  • 3 层楼
  • 5 栋建筑
  • 建于 2009 年
  • 使用环保清洁产品
  • 无烟住宿
  • 宴会厅

客房服务设施

卧室

  • 免费婴儿床
  • 沙发床
  • 提供床单
  • 遮光窗帘
  • 枕头选单

浴室

  • 按摩浴缸
  • 吹风机
  • 独立浴缸和淋浴
  • 肥皂
  • 免费洗护用品
  • 私人浴室
  • 提供毛巾
  • 拖鞋
  • 卫生纸
  • 洗发水
  • 雨淋式花洒
  • 浴袍

娱乐

  • 40 英寸可收看卫星频道的纯平电视

餐饮

  • 24 小时客房送餐服务
  • 餐厅用餐指南
  • 独立用餐区
  • 咖啡壶/茶具
  • 迷你吧
  • 免费瓶装水

其他

  • 保险箱
  • 笔记本电脑工作区
  • 电话
  • 吊扇
  • 独立起居区
  • 回收
  • 空调
  • 书桌
  • 提供连通房
  • 熨斗/熨衣板
  • LED 照明

政策

入住

开始办理入住:15:00;停止办理入住:00:00
提供无接触办理入住服务
住客需年满 18 岁

退房

12:00 之前退房
提供无接触办理退房服务

特别入住说明

前台工作人员将在住客到店时接待
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

不可带宠物

儿童及加床

欢迎儿童入住。
住宿接待方可应要求提供免费儿童床

该住宿接受的付款方式

重要信息

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
春假期间需年满 18 岁。
此住宿接待方接受以信用卡付款;恕不接受现金
此住宿场所使用环保清洁产品。
该住宿场所采用的安全设施包括:灭火器和急救包。
此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房

其他注意事项

此住宿场所没有电梯
按摩服务和SPA 护理需要进行预订。可在到达之前使用预订确认信息上的联系方式与住宿取得联系以进行预订。
只有经过登记的住客才可进入客房。
住宿可提供连通房/相邻房,具体视空房情况而定。住客可通过预订确认邮件中的联系信息向住宿提出要求

住宿的其他常用名称:

Bahia Principe Luxury Esmeralda
Esmeralda All Inclusive
Esmeralda Bahia
Luxury Bahia Principe Esmeralda
Luxury Bahia Principe Esmeralda All Inclusive
Luxury Bahia Principe Esmeralda All Inclusive Punta Cana
Luxury Bahia Principe Esmeralda Punta Cana
Luxury Esmeralda Bahia Principe
Luxury Principe Esmeralda
Principe Esmeralda
Bahia Principe Esmeralda Incl

常见问题

巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修有游泳池吗?

是的,此住宿设有2 个室外游泳池和儿童游泳池。

巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修允许宠物入住吗?

不可以,该住宿不允许宠物入内。

停车费是多少?

该住宿免费提供自助停车。

何时可在巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修办理入住?

开始办理入住:15:00;停止办理入住:00:00。

何时可在巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修办理退房?

退房时间为 12:00。

巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修提供前往机场的班车吗?

是的,提供机场班车。

巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修提供全包式服务吗?

是的,这是全包式住宿。包括所有餐饮,活动包括:浮潜、划皮艇、迷你高尔夫等等。

巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修的地址在哪里?

这家巴瓦罗住宿依傍着海滩,距离Arena Gorda Beach (阿里纳戈尔达海滩)和蓬塔布兰卡高尔夫球场步行不到 15 分钟。而且,卡纳湾高尔夫俱乐部和Iberostar Golf Course (伊贝尔罗斯达高尔夫球场)距离酒店不到 5 公里。

点评

关于巴伊亚普林西比奢华艾丝梅拉达酒店 - 全包式 - 全新装修的点评

8.4

很好

8.6

清洁度

10

地点

8.6

员工和服务

8.8

环保

8.6

住宿条件和设施
10 分 - 超赞。578 条好评,共有 1026 条点评
8 分 - 还可以。211 条好评,共有 1026 条点评
6 分 - 一般。109 条好评,共有 1026 条点评
4 分 - 很差。61 条好评,共有 1026 条点评
2 分 - 糟糕。67 条好评,共有 1026 条点评

点评

4/10 很差

CAROLINA

与家人出行
满意:清洁度
不满意:服务设施,员工和服务
Service is terrible. Waiters are hateful
2025 年 12 月入住 5 晚

10/10 超赞

DEVLEENA

与家人出行
满意:清洁度、服务设施、住宿条件和设施
This was a fantastic resort in the DR. We had a swim up room, located conveniently to restaurants, pool and the beach. Besides one snafu with a restaurant where they bumped our dinner booking an hour later, we had a great stay. We also booked a private transfer and an off-site day adventure from this resort, all of which went smoothly. I would recommend this place and would return myself as wel
2025 年 12 月入住 5 晚

8/10 还可以

Andrea

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Rooms were very nice, food was good, but service was quite bad everywhere. The resort was very full and it seems like they did not staff up appropriately, and/or salaries are low maybe? In any case, attitudes were not great. Book restaurants way in advance through the app, we tried 3 days before going and most were already full.
2025 年 12 月入住 5 晚

2/10 糟糕

Clinton

与家人及幼儿出行, 与家人出行
满意:住宿条件和设施
不满意:清洁度
I really wanted to love Bahia Principe Luxury Esmeralda, especially since the decor is stunning and the buggy service was great. However, the experience was far from "Luxury." Check-in was incredibly slow. Our room was dirty: sand on the floor, coffee stains, and hair/soap residue in the tub. I called the concierge three times.. no one came. We even found toothpaste on the sheets; staff tried to claim it was "paint." By day two, the sand and tub still hadn't been cleaned. The food situation was disappointing. Lunch is limited to the buffet or sports bar. There is beachside dining, but it’s just another buffet with very limited options. Worst of all, there were flies everywhere.. in the buffets and the restaurants. Health warning for Punta Cana: the sand fleas are brutal. My child got big red bites on her arms and legs, and I got them on my hands and feet. They are very painful and itchy. The atmosphere was off. Staff seemed unhappy and the vibe was average. The Christmas entertainment was not up to the mark. Sad & Boring.. a depressed elf and a Santa wasting time. Hardly anyone stayed to watch. Overall, not worth it, especially for the festive season. You’re paying for a luxury name but getting poor service and bad hygiene.
Coffee stains
Bathtub
2025 年 12 月入住 7 晚

10/10 超赞

Cynthia

满意:清洁度、服务设施、住宿条件和设施
staff was amazing
2025 年 12 月入住 6 晚

4/10 很差

Khalid,Monmouth Jn

满意:清洁度
The resort claims luxury, far from it. Restaurant bookings became messed up, we were 9 bookings were made for 6 multiple times. This led to situations two evenings at restaurants. In the buffet roughly 50% of the items were not labeled. If you are vegetarian you are very limited to a few items. The staff themselves are very good and helpful. Twice at restaurants and once at the buffet they claimed they had no tea bags. My daughter was locked out of her room in 2 occasions and was forced to wait outside for someone to come and fix her lock, both times the batteries for the lock were changed. On Christmas Eve there was a fixed menu, Fish or Meat. Again very surprised no vegetarian options. I could go in with smaller issues but I would recommend go to another brand resort.
2025 年 12 月入住 6 晚

10/10 超赞

Tugce Arit

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall it was a nice hotel.
2025 年 12 月入住 4 晚

2/10 糟糕

Mohammad Omair

与家人及幼儿出行, 与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
⭐ 1 Star – Very Disappointing Experience I had a very disappointing stay at Bahia Principe Luxury Esmeralda in Punta Cana. For a resort marketed as “luxury,” this experience fell far below expectations. There were bugs crawling in our room, which was unacceptable and made the stay very uncomfortable. At the buffet, food labeling was poor, and vegetarian options were not clearly described. At the live cooking stations, the same hot plate was used for all foods without cleaning between orders, and the same spoon was used across all vegetable dishes, resulting in meat being mixed into the vegetables. This is a serious concern for hygiene, dietary restrictions, and food allergies. Communication was also difficult, as many staff members did not speak English, making it challenging to address concerns or ask basic questions. Overall, this resort does not meet the standards expected of a luxury all-inclusive. I do not recommend this resort based on cleanliness, food handling practices, and overall service.
2025 年 12 月入住 6 晚

10/10 超赞

anand

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Clean and well-maintained rooms with cordial staff. Breakfast offered a good variety, and the dinner restaurants served excellent food with well-designed menus. The resort has two outdoor pools and is overall very well kept. Entertainment was enjoyable, with daily activities, and the holiday lights added a nice festive touch. The outdoor seating areas, including near the sports bar, were a plus. It was great that Esmeralda guests had access to the other sister resorts within the complex. Good connection between resorts through frequent shuttles. However, compared to some of the other resorts, the Esmeralda lobby felt a bit average, and amenities like a coffee or dessert shop were missing. While the staff was friendly, limited English proficiency at times made basic communication challenging. For an international resort, improved English communication would enhance the guest experience. Beach is well maintained but not long enough. Ample chairs and tiki huts available. Stayed for 5 nights and Overall had great experience And highly recommend.
2025 年 12 月入住 5 晚

2/10 糟糕

Tamika

与配偶出行
满意:住宿条件和设施,服务设施
不满意:清洁度
I booked a room with a swim up pool and I was unable to utilize the pool for the last 3 days of my stay because there were dead water bugs floating around. I called and went to the desk several times to get someone to clean the pool and no one ever came. I paid for a room that I was not able to fully utilize and it’s unfair. I also have footage of the bugs in the pool.
2025 年 12 月入住 4 晚

10/10 超赞

Kevin

满意:清洁度、服务设施、住宿条件和设施
Friendly staff, clean room, nice surroundings
2025 年 12 月入住 8 晚

4/10 很差

Rushabh

与家人及幼儿出行
满意:清洁度
不满意:服务设施
Traveling with a baby, they gave us a room next to the cafe area which hosts lots of activities through the evening and night resulting in noise which was unbearable and lots of foot traffic and noisy people walking late into the night. Repeated calls to hotel were ignored. They had no decency to even apologize. Never coming back. Off, the buffet is not great. No taste in the food.
2025 年 12 月入住 4 晚

4/10 很差

Gerald

与家人出行
不满意:住宿条件和设施
Neglected rooms and fixtures throughout. Lots of broken things. A la carte food was terrible
2025 年 12 月入住 6 晚

10/10 超赞

Yanhua

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay!
2025 年 12 月入住 6 晚

10/10 超赞

Jeremiah Christopher

与家人及幼儿出行, 团体旅客
满意:清洁度、服务设施、住宿条件和设施
Staff were amazing, friendly and so courteous. Room spotless and food was in abundance and absolutely delicious. 5 summers and highly recommended!
2025 年 12 月入住 7 晚

10/10 超赞

Eltion

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
It’s a very nice place I’ve been before and I can come again
2025 年 12 月入住 5 晚

10/10 超赞

Wanda

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Excelente Servicio y amenidades
2025 年 12 月入住 7 晚

4/10 很差

Norman

与家人及幼儿出行, 与家人出行
不满意:服务设施,员工和服务
The staff is undertrained and not helpful at all. The hotel is basic and does not meet 5-star standards. The buffet food is poor, repetitive, and unappetizing, and hygiene is a serious concern—the buffet area is often dirty and kitchen staff do not use gloves. Additionally, guests are supposedly required to reserve the à la carte restaurants before arriving, yet no email or information is sent prior to arrival. As a result, you arrive at the hotel only to find out that all restaurants are already overbooked, forcing you to eat at the buffet every day. The room is acceptable, but overall I would not recommend this hotel or return.
2025 年 12 月入住 6 晚

10/10 超赞

Sergey,Raleigh

Staff
2025 年 12 月入住 11 晚

6/10 一般

Nadejda

与家人出行
满意:清洁度、服务设施、住宿条件和设施
We recently stayed at Bahia Principe Luxury Esmeralda and had an enjoyable experience, especially with the accommodation. Our room was spacious, clean, and had an amazing ocean view. The bed was comfortable, and housekeeping kept the room spotless throughout our stay. The resort itself was beautiful, with well-kept grounds and plenty of amenities to keep us entertained. Unfortunately, the food and staff didn’t quite live up to the resort’s other features. The dining options were repetitive, and we found some of the meals to be bland and lacking in flavor. We were expecting a wider variety of fresh, local cuisine but were often disappointed with what was offered. The staff, while some were friendly, generally provided slow and indifferent service. We had several occasions where we had to wait a long time for assistance or help with basic requests. This lack of attention to customer service definitely impacted our overall experience. Majority of the staff didn’t speak English at all. All in all, while the accommodation and location were fantastic, the food and service were below expectations. If you're looking for a beautiful place to stay with great rooms and views, this resort is worth considering, but be prepared that the dining and service may not be as stellar as you'd expect from an all-inclusive.
2025 年 12 月入住 6 晚

8/10 还可以

mario

Average 3-4 start resort. Grounds were well kept. Entreteimwj
2025 年 12 月入住 4 晚

6/10 一般

Jennifer Ann,Burlington

与配偶出行
The room was nice, but the bathroom was definitely not updated. Bathroom had a sewer smell at times, the bathtub was old and marked up, and shower had rusty old marbled tiles. We could hear animals or bugs at night in our vents near the door. Cockroach seen at lounge bar and one in our bathroom. Some staff were friendly, some don’t even make eye contact, will only attend to you if you tip first! Spent most of the week trying to find out where everything was, had to use cellphone too much for restaurants and information. Overall, would not go back.
2025 年 11 月入住 7 晚

10/10 超赞

Volodymyr

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Everything was good!
2025 年 12 月入住 8 晚

2/10 糟糕

Bridget

与配偶出行
不满意:清洁度、服务设施、住宿条件和设施
The staff members are not friendly to LGBTQ+ and interracial travelers and couples. We are extremely upset and disappointed. We didn't get service almost every time we went to the buffet, the rooms are dirty and smells like sewer, and the excursion was not what we paid for. Many other guests we talked to were disappointed as well in the resort.
2025 年 12 月入住 4 晚

8/10 还可以

Kiandokht

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room service was okay! I had to ask them to refill the body-wash and shampoo, but they didn’t seem to care after following up twice with housekeeping. The variety of food at the restaurants was amazing! We tried five different places: Casa Bella, Italian, El Olive, Mediterranean, Limbo, French, M.E.A.T - Steakhouse, and Yurta, Mongolian. Casa Bella was the worst because the pastas had no taste. All of those places were amazing! The buffets were nice too!
2025 年 12 月入住 7 晚