The property was amazing. It was clean and the staff were very accommodating. The only downside was their food. Nothing tasted like it was made to order. The food didn’t taste good-lacking flavor and most of the time were served cold.
Vivian Y
於 2024 年 11 月住了 3 晚
4/10 欠佳
Tanya
2024年11月19日
讚好:整潔度和住宿狀況
不滿:職員與服務
To begin, the rooms are clean and the resort is beautiful. However, there are a lot of issues that need serious improvement. Upon check-in we upgraded to the Unique package and had problems opening our room with the bracelet multiple times, after several trips back to the front desk we were finally able to get it fixed. When asking to speak to our butler we were told we didn’t have one after paying $600 to upgrade, we ran into a gentlemen later who ask to be our butler? It was very odd and very unorganized. My husband also got food poisoning from an undercooked burger at the Unique buffet. Our upgrade was a waste of money. We also booked a couples massage and upon entering the room no one had turned the air on and it was sweltering hot. Once again, very unorganized. There are excursion boats everywhere on the beach playing extremely loud music. It wasn’t relaxing at all. I’m usually happy at any beach location, but I wouldn’t recommend this resort.
Tanya
於 2024 年 10 月住了 4 晚
8/10 不錯
Brooks Glen
伴侶同遊
2024年11月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was amazing. Expedia said this VIP selection although when we got there. They said they was nothing extra from booking with Expedia. So I don’t know now if I over paid. I would go back again and stay longer. To fully take in the property and experience.
Brooks Glen
於 2024 年 11 月住了 3 晚
10/10 優異
RayVon
2024年11月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved this resort! I had a swim up king room and it was a DREAM. So luxurious. The resort’s beach is stunning and the buffets were so yummy. I loved the staff as well. My only complaint was that I was promised an amenity for my birthday and the staff dragged their feet when it came to providing it. Definitely recommend this resort though!
RayVon
於 2024 年 7 月住了 4 晚
10/10 優異
Amitaj
伴侶同遊
2024年11月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was easy to travel throughout the property, very professional and friendly staff, vibes and energy amazing, the white sand beaches were iconic, if I have to say the only reason I dropped a star is because the view was obstructed by all the boats all day, if they were docked to a side, the view from Lopesan would be breathtaking!
Amitaj
於 2024 年 11 月住了 6 晚
8/10 不錯
Tyler Steven
2024年11月15日
讚好:整潔度、職員與服務和住宿狀況
Great property enjoyed our stay
Tyler Steven
於 2024 年 11 月住了 5 晚
8/10 不錯
Edward
伴侶同遊
2024年11月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Edward
於 2024 年 9 月住了 7 晚
10/10 優異
Tomas (Naples)
2024年11月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tomas
於 2024 年 10 月住了 3 晚
8/10 不錯
Alin
2024年11月8日
Alin
於 2024 年 10 月住了 3 晚
10/10 優異
Genesis
伴侶同遊
2024年11月6日
讚好:整潔度、職員與服務和住宿狀況
Lopesan gets a 10/10. My best resort experience, I had a wonderful time ! The staff was very welcoming and friendly. We enjoyed the food as well as they had a big selection
Genesis
於 2024 年 10 月住了 3 晚
10/10 優異
Kolby
2024年11月5日
Kolby
於 2024 年 10 月住了 5 晚
10/10 優異
Rudy (Tampa)
2024年11月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Service was better than last year. Need more consistency regarding service.
Rudy
於 2024 年 10 月住了 4 晚
4/10 欠佳
William
伴侶同遊
2024年11月3日
不滿:設施服務和住宿狀況
The room was wet and moldy
William
於 2024 年 10 月住了 5 晚
10/10 優異
Leira
2024年11月2日
讚好:整潔度、職員與服務和住宿狀況
Excelente
Leira
於 2024 年 10 月住了 4 晚
10/10 優異
Kevin
2024年11月1日
讚好:整潔度、職員與服務和住宿狀況
Kevin
於 2024 年 10 月住了 7 晚
4/10 欠佳
Catherine
家人同遊
2024年11月1日
讚好:職員與服務
There is no swim up bar. The food is not good. They only have one restaurant open between the hours of 11-12:30pm. No food by the pool and there are def kids around.
The beach was nice but they have all these boats the obscure the beautiful views. Sorry but would not return.
Catherine
於 2024 年 10 月住了 1 晚
8/10 不錯
Ricardo Morales
2024年11月1日
讚好:整潔度和住宿狀況
ME GUSTARIA QUE EL PERSONAL DE LOS RSTAURANTES FUERA MAS ATENTO
Ricardo Morales
於 2024 年 10 月住了 6 晚
10/10 優異
Eufemio
2024年10月30日
讚好:整潔度、職員與服務和住宿狀況
Eufemio
於 2024 年 10 月住了 2 晚
10/10 優異
Cassie
家人同遊
2024年10月29日
讚好:整潔度、職員與服務和住宿狀況
This is the first ever all inclusive property that we would actually visit a second time. Absolutely loved this place. The food was great, the gym was amazing, and the beach was beautiful.
Cassie
於 2024 年 10 月住了 7 晚
8/10 不錯
Haley
親子同遊, 多人同遊
2024年10月26日
讚好:整潔度、設施服務和住宿狀況
Overall a good property. Service was below average. Resort is huge so be prepared to walk.
Haley
於 2024 年 10 月住了 4 晚
10/10 優異
Jessica
伴侶同遊
2024年10月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
They are really good, very clean, amazing food.
The restaurants like the Gondola and The azador were excellent.
But...
1. The free bottle of wine, they didnt give to us. (and we asked for it)
2.The refrigerator in the room didnt work. (and yes we told them that too.) The beers and waters were hot, not even cool :(
Room service is really good.
Drinks are excellent.
Staff is great, very friendly. Especially from La Perla bar. Domingo Familia and the other girl(she's pregnant ) were amazing.
In general its a great hotel 9.5/10.
I will come back :)
Jessica
於 2024 年 10 月住了 3 晚
10/10 優異
Enchanting Horizons Travel Group (Allentown)
2024年10月24日
讚好:整潔度、職員與服務和住宿狀況
The staff were excellent. The food and the service were amazing