Punta Allen Spa Hotel

"The place was perfect to relax and close to beach "

"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged. The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not. Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...

"Restaurant on site was awesome and the staff were superb! "

"From the moment that we arrived, David made us feel so welcome. We are greeted with so much respect, the complimentary drink was amazing!!! The room service was immaculate. The breakfast at the restaurant was great, but most of all the view is breathtaking. I would stay here again and again."

"The staff was amazing, flavio was extremely helpful with all things needed for our room, as well as Griselda always keeping our room beautiful and clean not to mention the absolutely beautiful swan towel designs that she left us, her sense of humour was contagious, Cayetano was so sweet and attentive always checking up on us at the beach and giving us great dinner recommendations, he was such a nice person and we look forward to seeing everyone again! "

"Rooms were clean and staff is fantastic"

"Wonderful beach view room with quiet pool and beach. Very friendly staff. Walkable to lots of restaurants and shops. "

"This place was amazing! The staff are next level (Milo, Jose, Mario, Luis and Leo) knew our names and likes and dislikes within hours. The food and drinks were also amazing. I’d come back in a heartbeat! "