4/10 欠佳
Jose
伴侶同遊
2025年1月14日
讚好:住宿狀況
不滿:職員與服務和設施服務
I can not believe a company of this caliber, can drop the ball on their customers, we made a reservation for a room with a king size bed and ocean view, and instead they give us a room with a double full size beds and a partial ocean view the employees at the reception were very unfriendly (Victor and his Supervisor) made us feel like either you take that room or go find something else, after few minutes of discussing they give us a $30 dlls credit for a room that we paid over $350 dlls daily. Very disappointed.
Jose
於 2025 年 1 月住了 3 晚