4/10 欠佳
Pamela (Spokane)
多人同遊
2024年11月23日
不滿:整潔度、設施服務和住宿狀況
PROS -
• On the beach
• Staff at beach access to ensure only guests were allowed onto property
• Noemi and Jorje at front desk worked with me to resolve issues (no safe and no roll away bed)
• Bell hops were wonderful
• The housekeeping staff was awesome
• Pool servers were attentive
• Free water bottles were delivered and placed in bottle stand
• Availability of an on-site restaurant
CONS -
• Very dated property
RENTED A JUNIOR SUITE AND -
• Safe didn't operate
• No clock/alarm clock
• Only coffee mugs no other glassware
• Minimal kitchen utensils, plates and bowls
• Minimal stovetop cookware
• No knife block with sharp knives
• No dish soap
• Only one small kitchen towel
• No paper towels
BATHROOM
• Minimal linens
POOL AREA
• Pool water was nasty and was finally cleaned a week into our stay
• Limited pool deck space and loungers
• No policing / cleaning up trash on pool deck
• Loungers are in terrible shape
• Loungers were crowded together making it difficult to get into/out of them
• Would only issue one towel per person and many towels were tattered and torn
• Second pool closed and being updated/retiled
• Construction noise all day long with drills and other equipment
MISCELLANEOUS ISSUES
• Restaurant and front desk staff requested tips
Pamela
於 2024 年 10 月住了 15 晚