We loved the beach and the pools. The concierge Caroline was super friendly and efficient. Very nice staff and clean.
Renee
於 2025 年 3 月住了 7 晚
8/10 不錯
Elisabeth
家人同遊
2025 年 4 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The beds and linens need updating but the staff, food, entertainment, and grounds were all wonderful.
Elisabeth
於 2025 年 3 月住了 7 晚
10/10 優異
James
家人同遊
2025 年 4 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was excellent
James
於 2025 年 3 月住了 11 晚
10/10 優異
Renay
2025 年 4 月 1 日
讚好:整潔度、職員與服務和住宿狀況
Lovely staff, beautiful resort.
Renay
於 2025 年 3 月住了 7 晚
8/10 不錯
Amber
2025 年 4 月 1 日
讚好:整潔度、職員與服務和住宿狀況
I chose to come to this resort on a surgically repaired broken leg 6 weeks prior to arriving. It was a bad break. I received help from Cecilia, the concierge, well in advance in booking this trip, to arrange an electric scooter. She was prompt and followed me throughout the entire stay. I did drive said scooter off an embankment into a forest. At which time my daughter revoked my electric scooter license. Lol. . I lwas the slant of the path that started it, it was 0900 ish and cominf from the gym. But maybe the pathway was very slanted, there was no saving this also. The bell man, Carlos, Bravo
Amber
於 2025 年 3 月住了 7 晚
10/10 優異
Sally
多人同遊
2025 年 3 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved it and we will be back!
Sally
於 2025 年 3 月住了 5 晚
2/10 很差
Jordan
2025 年 3 月 30 日
Although Expedia and the Palladuim resort staff acknowledged I have valid proof Expedia promised me $600 USD (per room, per stay) "Included amenities
All-Inclusive
$600 resort credit per room, per stay"
as clearly defined on my vacation package itinerary, the resort staff acknowledged I have resort credit but then refused to actually honour. Upon assessing the overall situation, I believe the resort staff could be pocketing the resort credit.
Jordan
於 2024 年 12 月住了 7 晚
8/10 不錯
JUAN
親子同遊
2025 年 3 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Food and service are really good
JUAN
10/10 優異
Jeffrey Mark
家人同遊
2025 年 3 月 30 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional place to vacation. A short taxi ride to a nearby town for shopping and local cowrie. Buffet is amazing with plenty of options. Staff is friendly and helpful.
Jeffrey Mark
於 2025 年 3 月住了 5 晚
10/10 優異
JESSE
家人同遊
2025 年 3 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Great experience at Grand Palladium! Would go again.
JESSE
於 2025 年 3 月住了 3 晚
10/10 優異
Chiemi
家人同遊
2025 年 3 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a nice small property in a sheltered area that had everything what we were looking for. We’ll definitely go back again!
Chiemi
於 2025 年 3 月住了 7 晚
10/10 優異
Jessica
2025 年 3 月 27 日
讚好:職員與服務
Jessica
於 2025 年 2 月住了 3 晚
8/10 不錯
Jose
親子同遊
2025 年 3 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy buen hotel y buena comida en los diferentes restaurantes. La mayoría del staff brindó un muy buen servicio; a excepción de una mesera en el sport bar que hacía caras cada vez que le pediamos algo de comer, y el encargado de los kayaks que en los 3 días que estuvimos nunca quiso brindar el servicio y con tono soberbio. El hotel ya tiene sus años, pero está cuidado y limpio.
Jose
於 2025 年 2 月住了 3 晚
6/10 一般
Heather M
多人同遊
2025 年 3 月 26 日
讚好:整潔度
不滿:住宿狀況
Limited on-site activity
Heather M
於 2025 年 3 月住了 5 晚
4/10 欠佳
Jill
伴侶同遊
2025 年 3 月 25 日
不滿:整潔度和職員與服務
The staff was good and the view and the pool were great. The biggest problem was the food at the buffet. Everything I put on my plate was cold and dry. I mean COLD. We had two breakfasts, two lunches and a dinner there. The only thing that was good was the desserts.
The second night we were there they played extremely loud music right below our room until 11:00 PM. There was water coming from the ceiling, we think it was the air conditioner. One night when going back to our room, an entire corridor had the lights out so we could barely see our way. I do realize that we are in Mexico, but since the majority of guests staying there spoke English, I would think the television would be in English. They had American movies in Spanish (no sub-titles.)
Cecilia Contreras was a great help, but was unable to get us a refund that we requested for the last night we did not stay due to the above issues.
Jill
於 2025 年 3 月住了 3 晚
10/10 優異
Deidre Rae Helen (tumbler ridge)
家人同遊, 親子同遊
2025 年 3 月 22 日
讚好:職員與服務、設施服務和住宿狀況
We enjoyed the jungle landscape that enrobed the resort.
Deidre Rae Helen
於 2025 年 3 月住了 6 晚
10/10 優異
juan
2025 年 3 月 19 日
讚好:整潔度、職員與服務和住宿狀況
juan
於 2025 年 3 月住了 4 晚
10/10 優異
Amanda
2025 年 3 月 18 日
讚好:整潔度、職員與服務和住宿狀況
Amanda
於 2025 年 3 月住了 7 晚
4/10 欠佳
TAM
親子同遊
2025 年 3 月 17 日
讚好:職員與服務和設施服務
The food options were limited if you dont make reso at the restaurants which are hard to make, one night we had a case of food poisoning
TAM
於 2025 年 3 月住了 7 晚
8/10 不錯
Paul
親子同遊
2025 年 3 月 17 日
讚好:職員與服務
The Drain in our tub shower was backing up and didn't drain properly
Paul
於 2025 年 3 月住了 4 晚
10/10 優異
David
伴侶同遊
2025 年 3 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent secluded resort and beach
David
於 2025 年 3 月住了 5 晚
10/10 優異
Alexandra Madison
伴侶同遊
2025 年 3 月 16 日
讚好:整潔度、職員與服務和住宿狀況
Great bang for your buck. Beach and pools were lovely, but you need to be up early to get a spot. Food was good, lots of walking around the resort, not suitable for anyone with mobility issues! Overall we would stay again!
Alexandra Madison
於 2025 年 3 月住了 7 晚
10/10 優異
Ryan
家人同遊, 親子同遊, 伴侶同遊
2025 年 3 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was absolutely perfect for our group of 13 (5 of which being kids of an age range of 3-11).
Ryan
於 2025 年 3 月住了 7 晚
8/10 不錯
LISA
家人同遊
2025 年 3 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was extremely well maintained and clean. The property size was ideal and the grounds were beautiful. The staff was friendly and responsive.
The food was inconsistent. We found the breakfasts at the buffet very good. The international restaurant and Mexican restaurant had excellent food quality. The Asian restaurant was good. We did not find the food at the Italian restaurant to be of the same overall quality. The buffet at dinner was lacking variety and we preferred many of the items served at lunch over what was there for dinner.