I have traveled to several all inclusive resorts so this review is not from just one visit.
My main gripe about this resort is the pool bar situation. The resort has two pools, a family friendly one and an adults only.
The swim up pool bar is located in the family friendly pool, which makes no sense. Per usual, adults do not supervise their children so the swim up bar is EXTREMELY packed with children ordering smoothies, climbing on things, jumping and splashing. We found the adult only pool to be where we belonged however, we had to climb out of the pool, dry off, put on a shirt, and walk to the snack bar bar to grab a drink. The wait staff walking around asking if people in the adult pool want drinks were basically non existent.
Another issue we encountered were the conditions of the pool. The resort has several iguanas walking around the premise, this is common. This is the first time we encountered iguana poop floating in the pools. It seems these pools are not maintained properly.
The food was a 4/10. The restaurants were mediocre. The buffet was the best option.
We also found that the staff was not really willing to accommodate for guests. We asked for a table for 6 near the ocean in both the Buffett and the snack bar and we were told no.
The rooms are okay. We had three rooms in our reservation. Two out of the three rooms had shower issues. One room didn’t have hot water, the other didn’t have water at all.
