great location/service and comfortable room.
to improve:
1. equip in-room coffee maker
2. more restaurant for selection
Shihjen
2024 年 10 月入住 2 晚
10/10 超赞
Sarah
团体旅客
2025 年 3 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall great hotel and stay
Sarah
2025 年 2 月入住 4 晚
10/10 超赞
Stefan
团体旅客
2025 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a fantastic stay at this hotel. The rooms and the entire hotel appeared to have undergone a recent renovation. They were spacious and spotlessly clean. While the food and drinks at the restaurant and pool bar were a bit pricey, they were of excellent quality. The breakfast buffet right on the beach was simply amazing. The hotel also took care of our Underground River Tour and airport pickup, which was a great convenience. The staff was incredibly friendly and helpful throughout my stay. I will definitely be returning to this hotel in the future.
Stefan
2025 年 3 月入住 2 晚
10/10 超赞
mike
团体旅客
2025 年 2 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The view was incredible and the beaches not crowded at all if anyone on them
mike
2025 年 1 月入住 2 晚
10/10 超赞
Melita,San Dimas
与配偶出行
2025 年 2 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is very far from the airport but it is very nice
Melita
2025 年 2 月入住 2 晚
10/10 超赞
Maria Celeste
与家人出行, 与配偶出行
2025 年 2 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is very beautiful and you instantly felt very welcomed once you step into the lobby. All the staff were very friendly and the service was excellent. The only down side is that they only have one restaurant on the property, but they did have a good selection of food to choose from when you eat there. We stayed in the room on the ground floor that had the pool view and it was worth it, we had easy access to the big and massive pool and made it easier for us to go in and out of our rooms. I would highly recommend staying here if you ever visit Puerto Princesa, the property is beautiful, it feels very relaxing and private away from the city, if that’s what you are looking for and the plus side the property is a less than 10 minute walk to the wharf that takes you to the Underground River!
Maria Celeste
2025 年 2 月入住 3 晚
10/10 超赞
Christopher
与配偶出行
2025 年 2 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent resort, we spent 3 nights here for our honeymoon and had an incredible time!
Christopher
2025 年 2 月入住 3 晚
8/10 还可以
Patrick,Wildwood
与配偶出行
2025 年 2 月 11 日
Nice location and property in a secluded area. Excellent location if you want peace and quiet . If bad weather not much to do , so pray for sunshine if booking this hotel.
Staff and service is enthusiastic , but can be frustrating if compared to refined employees in USA, Japan, Korea & Europe.
Very good bang for the buck. The pool and the other facilities were on point. It would be nice if the pool bar was open past 8. Otherwise, I'd have no problem recommending this property to my friends and family
Jason
2025 年 1 月入住 5 晚
2/10 糟糕
Rhoda
与家人出行
2025 年 1 月 16 日
不满意:服务设施,员工和服务
Restaurant service is not consistent with each meal. They are easily overwhelmed with orders that comes in. Instead of processing orders as they come in (first come-first serve), they process order based on simplicity or complexity of orders.
An order of 3 cheeseburger and 2 chicken sandwiches takes 2 hrs to complete. Apparently, this is very complex for them.
With one restaurant operating to cater to the entire guest, it would most likely be dinner time when you receive your lunch orders. They're definitely not operating on a 5 star service.
Rhoda
2025 年 1 月入住 3 晚
8/10 还可以
Joelle
2025 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Abgesehen vom Essen ein sehr gutes Hotel
Zimmer war sehr gross, schön & sauber. Rogie vom Housekeeping-Team war toll, sehr freundlich & gründlich. Jeden Tag hat er uns eine kleine Überraschung da gelassen.
Poolbereich & Strand waren sehr schön. Der Strand wird gut bewacht. Das Team an der Rezeption ist sehr freundlich und hilfsbereit, alle Mitarbeitenden sind dies! Ebenfalls hatten wir Massagen im Spa, war himmlich. Einziger sehr grosser Minuspunkt ist das Essensangebot im Restaurant & Poolbar. Sehr teuer, die Menuauswahl langweilig und immer das gleiche sowie eher ungeniessbar. Oft wurden warme Speisen kalt serviert. Gut fanden wir nicht eine Speise. Zum Glück gibt es 5 Min. zu Fuss am Strand entlang ein hervorragendes Restaurant, in welchem sehr viele der Four Points Hotelgäste essen gingen.
Abgesehen vom Essen ein sehr gutes Hotel!
Joelle
2024 年 12 月入住 3 晚
2/10 糟糕
Ebrahim
2024 年 12 月 27 日
Ebrahim
2024 年 12 月入住 1 晚
10/10 超赞
Arabella
2024 年 12 月 22 日
helpful staff
Arabella
2024 年 12 月入住 3 晚
10/10 超赞
Joe
2024 年 12 月 17 日
Joe
2024 年 11 月入住 1 晚
10/10 超赞
Jimmy
与家人出行
2024 年 12 月 13 日
满意:清洁度、员工和服务、服务设施
Awesome place
Jimmy
2024 年 12 月入住 4 晚
10/10 超赞
Raquel
与配偶出行
2024 年 12 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Over all I’d like our stay in Four points by Sheraton. We enjoy the bar in the pool side specially the bar tender Gerald and Mark both are knowledgeable about the area. Staffs always had service with a smile, courteous. The place is so serene and relaxing specially at the beach front. Well recommended to come and enjoy. Just one tip need to book your flight early to check in to enjoy the best of those days. Airport is 1.5 hours away from this hotel.
Raquel
2024 年 12 月入住 3 晚
8/10 还可以
Eunice
2024 年 12 月 12 日
满意:员工和服务,清洁度
Location is great - Sabang beachfront and a short walking distance to Sabang wharf for going to Underground River. Pools were great. That said, there was no working elevators when we visited and we found out only after check in and was being ushered to the room (instead of being informed on checking in).
Eunice
2024 年 12 月入住 1 晚
10/10 超赞
Roland
2024 年 12 月 11 日
Roland
2024 年 11 月入住 2 晚
10/10 超赞
Greg,Santa Clara
与家人出行
2024 年 12 月 4 日
满意:服务设施,清洁度
Excellent on everything
Greg
2024 年 12 月入住 1 晚
10/10 超赞
Patrick
与家人出行
2024 年 12 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Patrick
2024 年 11 月入住 3 晚
10/10 超赞
ROBERT
2024 年 10 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hospitality was very remarkable. The staff embrace you like you’re family.
ROBERT
2024 年 10 月入住 3 晚
10/10 超赞
drorkis
2024 年 10 月 13 日
满意:客房舒适度,住宿条件和设施
A true 5 star resort
Marvelous resort a realy five star hotel , great breakfasr