great location/service and comfortable room.
to improve:
1. equip in-room coffee maker
2. more restaurant for selection
Shihjen
於 2024 年 10 月住了 2 晚
10/10 優異
Stefan
多人同遊
2025年3月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had a fantastic stay at this hotel. The rooms and the entire hotel appeared to have undergone a recent renovation. They were spacious and spotlessly clean. While the food and drinks at the restaurant and pool bar were a bit pricey, they were of excellent quality. The breakfast buffet right on the beach was simply amazing. The hotel also took care of our Underground River Tour and airport pickup, which was a great convenience. The staff was incredibly friendly and helpful throughout my stay. I will definitely be returning to this hotel in the future.
Stefan
於 2025 年 3 月住了 2 晚
10/10 優異
mike
多人同遊
2025年2月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The view was incredible and the beaches not crowded at all if anyone on them
mike
於 2025 年 1 月住了 2 晚
10/10 優異
Melita (San Dimas)
伴侶同遊
2025年2月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is very far from the airport but it is very nice
Melita
於 2025 年 2 月住了 2 晚
10/10 優異
Maria Celeste
家人同遊, 伴侶同遊
2025年2月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is very beautiful and you instantly felt very welcomed once you step into the lobby. All the staff were very friendly and the service was excellent. The only down side is that they only have one restaurant on the property, but they did have a good selection of food to choose from when you eat there. We stayed in the room on the ground floor that had the pool view and it was worth it, we had easy access to the big and massive pool and made it easier for us to go in and out of our rooms. I would highly recommend staying here if you ever visit Puerto Princesa, the property is beautiful, it feels very relaxing and private away from the city, if that’s what you are looking for and the plus side the property is a less than 10 minute walk to the wharf that takes you to the Underground River!
Maria Celeste
於 2025 年 2 月住了 3 晚
10/10 優異
Christopher
伴侶同遊
2025年2月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent resort, we spent 3 nights here for our honeymoon and had an incredible time!
Christopher
於 2025 年 2 月住了 3 晚
8/10 不錯
Patrick (Wildwood)
伴侶同遊
2025年2月11日
Nice location and property in a secluded area. Excellent location if you want peace and quiet . If bad weather not much to do , so pray for sunshine if booking this hotel.
Staff and service is enthusiastic , but can be frustrating if compared to refined employees in USA, Japan, Korea & Europe.
Very good bang for the buck. The pool and the other facilities were on point. It would be nice if the pool bar was open past 8. Otherwise, I'd have no problem recommending this property to my friends and family
Jason
於 2025 年 1 月住了 5 晚
2/10 很差
Rhoda
家人同遊
2025年1月16日
不滿:職員與服務和設施服務
Restaurant service is not consistent with each meal. They are easily overwhelmed with orders that comes in. Instead of processing orders as they come in (first come-first serve), they process order based on simplicity or complexity of orders.
An order of 3 cheeseburger and 2 chicken sandwiches takes 2 hrs to complete. Apparently, this is very complex for them.
With one restaurant operating to cater to the entire guest, it would most likely be dinner time when you receive your lunch orders. They're definitely not operating on a 5 star service.
Rhoda
於 2025 年 1 月住了 3 晚
2/10 很差
Ebrahim
2024年12月27日
Ebrahim
於 2024 年 12 月住了 1 晚
10/10 優異
Arabella
2024年12月22日
helpful staff
Arabella
於 2024 年 12 月住了 3 晚
10/10 優異
Joe
2024年12月17日
Joe
於 2024 年 11 月住了 1 晚
10/10 優異
Jimmy
家人同遊
2024年12月13日
讚好:整潔度、職員與服務和設施服務
Awesome place
Jimmy
於 2024 年 12 月住了 4 晚
10/10 優異
Raquel
伴侶同遊
2024年12月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Over all I’d like our stay in Four points by Sheraton. We enjoy the bar in the pool side specially the bar tender Gerald and Mark both are knowledgeable about the area. Staffs always had service with a smile, courteous. The place is so serene and relaxing specially at the beach front. Well recommended to come and enjoy. Just one tip need to book your flight early to check in to enjoy the best of those days. Airport is 1.5 hours away from this hotel.
Raquel
於 2024 年 12 月住了 3 晚
8/10 不錯
Eunice
2024年12月12日
讚好:整潔度和職員與服務
Location is great - Sabang beachfront and a short walking distance to Sabang wharf for going to Underground River. Pools were great. That said, there was no working elevators when we visited and we found out only after check in and was being ushered to the room (instead of being informed on checking in).
Eunice
於 2024 年 12 月住了 1 晚
10/10 優異
Roland
2024年12月11日
Roland
於 2024 年 11 月住了 2 晚
10/10 優異
Greg (Santa Clara)
家人同遊
2024年12月4日
讚好:整潔度和設施服務
Excellent on everything
Greg
於 2024 年 12 月住了 1 晚
10/10 優異
Patrick
家人同遊
2024年12月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Patrick
於 2024 年 11 月住了 3 晚
10/10 優異
ROBERT
2024年10月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hospitality was very remarkable. The staff embrace you like you’re family.
ROBERT
於 2024 年 10 月住了 3 晚
10/10 優異
drorkis
2024年10月13日
讚好:住宿狀況和客房舒適度
A true 5 star resort
Marvelous resort a realy five star hotel , great breakfasr
drorkis
於 2024 年 10 月住了 1 晚
10/10 優異
mark
2024年9月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
mark
於 2024 年 9 月住了 2 晚
8/10 不錯
真實旅客
家人同遊
2024年9月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best assets- staff and setting
Hotel within easy access to Puerto Princesa underground river. Beautiful seeding on Sabang beach with mountain views. The staff are an asset to this hotel, with their friendliness and superb customer service. The biggest disappointment was the food. The food at the grill was bland and buffet was always cold. Experience some hit and misses with selections from the a la carte menu.
真實旅客
於 2024 年 8 月住了 2 晚
10/10 優異
Roy
2024年8月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful resort. Loved everything about the property. The surrounding areas are not safe after dark. But absolutely loved the resort would totally recommend.