We had an unforgettable 8-day stay at this incredible hotel! From the moment we arrived, we felt extremely welcomed by the friendly and accommodating staff. The property is beautiful, with three hotels in one, and guests have access to all amenities across the three locations, which makes it even more special.
The restaurants were all fantastic, with delicious food and great service. While the buffet (Alhambra) wasn’t our favorite due to the limited variety and crowds, the service was still excellent. The customer service throughout our stay was exceptional – every employee was kind, helpful, and welcoming, making our experience even better.
Although some have mentioned the walking distance, we personally enjoyed it, and there are golf carts available if needed. We had no complaints at all, and the walk gave us a chance to explore the stunning grounds.
While the beach wasn’t the best aspect of the stay, everything else – from the food to the activities to the amazing service – made it a minor issue. We were traveling with a 3-year-old and a 7-year-old, and they had an absolute blast, constantly talking about wanting to return!
For a seamless dining experience, we recommend making dinner reservations as soon as you arrive, as it can get busy and the buffet is the fallback option. Room service was also a highlight, offering delicious food right to our door.
Overall, we would definitely return, and we highly recommend this hotel. 10/10 – keep up the great work with customer