Property was nice and drinks were great. The food was not as spectacular as I had hoped for.
Jennifer Joanne
於 2025 年 4 月住了 5 晚
8/10 不錯
RYAN
伴侶同遊
2025 年 7 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall good place, loved the swim out room, easy access across the property, food was 7 out of 10, plenty of options available.
RYAN
於 2025 年 7 月住了 4 晚
10/10 優異
Adolfo
伴侶同遊
2025 年 7 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All the working staff was excellent service.
Adolfo
於 2025 年 6 月住了 5 晚
10/10 優異
Brendan
伴侶同遊
2025 年 7 月 7 日
讚好:整潔度、設施服務和住宿狀況
First time there and I had a hell of a good time
Brendan
於 2025 年 6 月住了 3 晚
10/10 優異
Amanda Reyes
伴侶同遊
2025 年 7 月 7 日
Amazing stay, rooms were very luxurious, the service was so personalized and attentive. Food was great and tons to do throughout the trip.
Amanda Reyes
於 2025 年 6 月住了 3 晚
10/10 優異
Iosmel
伴侶同遊
2025 年 7 月 6 日
讚好:整潔度、設施服務和住宿狀況
Super
Iosmel
於 2025 年 7 月住了 2 晚
10/10 優異
Ajay
伴侶同遊
2025 年 7 月 3 日
讚好:設施服務和住宿狀況
🌴 Secrets Riviera Cancún – All Preferred, Adults Only, All-Inclusive 🌴
✨ Where tranquility meets indulgence with a splash of party vibes next door.
If you’re craving a luxe escape with personalized service, Secrets Riviera Cancún delivers. Nestled between jungle and sea, this boutique-style resort offers Preferred Club-only suites, meaning every guest gets the VIP treatment. Think 24-hour room service, top-shelf drinks, and a concierge who remembers your name.
💫 What Stands Out
• Immaculate rooms with whirlpools and stocked minibars
• Rosewater restaurant is a culinary gem
• Seamless access to Breathless Riviera for nightlife and energy
Ajay
於 2025 年 6 月住了 4 晚
10/10 優異
Viliana
2025 年 6 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Viliana
於 2025 年 6 月住了 4 晚
10/10 優異
Ricardo
2025 年 6 月 16 日
Ricardo
於 2025 年 6 月住了 4 晚
10/10 優異
Aurélie
伴侶同遊
2025 年 6 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nous étions du côté tranquille de l’hôtel (Secrets) et c’était parfait pour nous.
Les employés sont vraiment exceptionnels et nous avons particulièrement adoré Luis aux activités et Luis au bar du Prefered Club.
On a eu un petit soucis avec l’application les 2 premiers jours, mais ça c’est bien réglé par la suite et ils ont nous ont même offert une compensation pour le désagrément.
Nous avons également droit à 1h de spa par séjour, mais le plus agréable c’est que ça se termine par un petit massage (inclus).
Côté nourriture, rien de négatif. Je conseil grandement le restaurant français (Coquette) et sa soupe à l’oignon. Un pur délice. Nous prenions la plupart de nos repas au Rosewater, disponible seulement au Secrets. Le menu est varié et les employés sont encore une fois aux petits soins.
Les spectacles le soir sont très bien.
Il manque un peu de chaises longues et de parasols pour le nombre de vacanciers.
On reviendra pour nos 20 ans de mariage!
Merci! Aurélie et David
Aurélie
於 2025 年 6 月住了 7 晚
10/10 優異
LISA
多人同遊
2025 年 6 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was gorgeous and the staff was excellent! We did have to ask a few times about the birthday, but they came through.
The food at Rainwater was excellent. Breathless buffet was not good, it had no taste.
The room would be even better with phone charging outlets on the nightstand and a bench for the shower. The water in the shower was just warm, it never got hot.
Overall it was a great experience and we hope to return and we will recommend to our friends and family.
Entertainer Angel “Brown Sugar” was excellent and engaging! We loved the Cowboy band too!
LISA
於 2025 年 6 月住了 4 晚
10/10 優異
ANA
2025 年 6 月 10 日
ANA
於 2025 年 5 月住了 3 晚
10/10 優異
Precious
伴侶同遊
2025 年 6 月 8 日
讚好:整潔度、設施服務和住宿狀況
This property was simply exquisite. The food and customer service are top notch
Precious
於 2025 年 6 月住了 3 晚
10/10 優異
Rohail
2025 年 6 月 7 日
Rohail
於 2025 年 5 月住了 3 晚
8/10 不錯
Sabrina behal (san antonio)
家人同遊
2025 年 6 月 6 日
讚好:整潔度、設施服務和住宿狀況
Great accommodations & pools
Not so great beach and food
Sabrina behal
於 2025 年 5 月住了 4 晚
10/10 優異
RAYMOND
2025 年 6 月 2 日
讚好:整潔度、設施服務和住宿狀況
RAYMOND
於 2025 年 5 月住了 3 晚
10/10 優異
GENANI
2025 年 6 月 2 日
讚好:整潔度、設施服務和住宿狀況
GENANI
於 2025 年 5 月住了 4 晚
10/10 優異
Koen Mykel
伴侶同遊
2025 年 5 月 29 日
讚好:整潔度、設施服務和住宿狀況
Amazing group of staff who made our trip memorable
Koen Mykel
於 2025 年 5 月住了 4 晚
4/10 欠佳
Dan (surrey)
2025 年 5 月 28 日
Dan
於 2025 年 3 月住了 3 晚
8/10 不錯
Deborah
2025 年 5 月 28 日
Deborah
於 2025 年 5 月住了 4 晚
6/10 一般
Steve (Oxon Hill)
2025 年 5 月 27 日
Steve
於 2025 年 3 月住了 4 晚
10/10 優異
Mark
伴侶同遊, 多人同遊
2025 年 5 月 26 日
讚好:整潔度、設施服務和住宿狀況
The whole staff at this location was exceptionally friendly and very hospitable. I can’t say nothing was wrong while we stayed here at Secrets.. all restaurants and entertainment was exceptional and a very hospitable staff. It was our anniversary and it was the right hotel to enjoy our occasion. We will come again to visit this Secrets Rivera Maya location.
Thank you..!
Mark
於 2025 年 5 月住了 4 晚
10/10 優異
Anthony
2025 年 5 月 26 日
讚好:整潔度、職員與服務和住宿狀況
Anthony
於 2025 年 5 月住了 4 晚
10/10 優異
Rochelle
伴侶同遊
2025 年 5 月 25 日
讚好:整潔度、設施服務和住宿狀況
We loved our time at the resort. The check in process was easy and the property is beautiful. Most of the employees were very friendly and eager to meet our every desire. We were lucky enough to be offered a free upgrade. We were in a king suite with a swim out. Our butler introduced himself to us right after check in. We were told that he would be in touch frequently to see what he could do for us. He asked about all of our favorites for the mini bar. We never heard from a butler the whole time we were there. We finally reached out to him on the 2nd day we were there and asked for a few things for our mini bar. And we never heard from him again for the rest of our stay. If we had actually paid for this upgrade I would be very disappointed. The breakfast buffet was really good! There were so many options! The resort was in excellent condition. There are just a couple things that may need some updating. The mattress was very worn and sunken in and the bath towels were very rough. They might need to be replaced soon. Overall our visit was awesome and we really enjoyed relaxing here for a week.