2/10 很差
Jonathan
家人同遊, 親子同遊
2024年10月21日
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
This was my family's third time staying at the hotel. We have always enjoyed our experience at the hotel which is why we returned for a third visit this past September. We were last there in April of this year and in March of 2023. Unfortunately, during this visit we encountered a security issue at the hotel, as I returned to the hotel room the morning of our last day at the hotel to obtain some items half way through breakfast and upon returning to the hotel room I entered and found a maintenance worker had broken in through the back glass doors which were open and he was searching our belongings. Someone had to have opened the lock on the doors for him as the glass was not broken. The maintenance worker was confronted and he left the room quickly. We reported the incident and it appeared that nothing was done at the hotel and no one was eager to help us, despite the fact we were there with 5 children. After the trip, I informed the owner and was advised by the owner that the maintenance worker was fired from his job and that the hotel had taken steps to deal with the issue. Because of this experience I would not return nor recommend the hotel to anyone.
Jonathan
於 2024 年 9 月住了 4 晚