4/10 欠佳
Carmela
親子同遊
2024年10月14日
讚好:整潔度
不滿:設施服務和住宿狀況
I booked a double room assuming that meant we would have two beds as it does in US. This was MY mistake. When we realized we didn’t have a bed for my 7 year old to sleep in, staff said the hotel was fully booked. We were okay that we would all three share the king sized bed. When we went to lay down we discovered that the footstool actually turns into a small twin bed. Hooray! My husband went to ask for sheets and we were told that was my fault, I booked the room incorrectly. They knew she didn’t have a place to sleep but offered no solutions, even asking us to just pay more for the error. She reluctantly gave the husband the sheets so my daughter could have a bed. It felt very sneaky in my opinion. The hotel is old which both gives it character but also plumbing seemed to be a problem. We heard loud dripping in the bathroom 24/7 making it difficult to sleep. The age of the hotel is a factor but I feel that some upgrades are overdue. Additionally, the location in general isn’t great for you’re hoping for a quaint downtown with restaurants and shopping. In the future I will stay in Sorrento or Positano simply for the logistics. The staff was friendly and the breakfast was good. My number one concern booking any hotel is cleanliness and this hotel was VERY clean which I appreciated.
Carmela
於 2024 年 10 月住了 2 晚