hotel stay is very good, breakfast not many choices
Wai Kin
於 2022 年 12 月住了 3 晚
8/10 不錯
真實旅客
商務旅客
2021年3月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
環境舒適, 步行幾步已到Hoe Park. 很休閒及享受這地方
真實旅客
於 2021 年 2 月住了 23 晚
10/10 優異
Joanna
家人同遊
2024年12月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a beautiful view from breakfast penthouse, staff all so friendly, all very clean
Joanna
於 2024 年 12 月住了 1 晚
10/10 優異
Stuart
家人同遊
2024年11月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
2nd stay - staff great and view from restaurant amazing
Stuart
於 2024 年 11 月住了 1 晚
6/10 一般
JOANNA
伴侶同遊
2024年11月28日
讚好:職員與服務
不滿:整潔度和住宿狀況
Our room was in need of refurbishment in the bathroom. Missing tile. Dirty grout in the bath area. Cracks on sink , big piece wood missing on bottom bathroom door.
We stayed for 2 nites for hospital appointments. On returning to our room , it hadn’t been done. Even though we had been out for hours , no towels bed not done no replacement refreshments. At the prices we pay I expect better. I am 61 years old and tbh, have stayed at this hotel originally since I was 15 years old with my parents. This is the 1st time I have had a complaint.
JOANNA
於 2024 年 11 月住了 2 晚
2/10 很差
Mark
伴侶同遊
2024年11月26日
不滿:整潔度、職員與服務、設施服務和住宿狀況
sink in bathroom took ten minutes to empty, bath was disgusting with grime. Had to also climb into a bath to have a shower in 2024?
Mark
於 2024 年 11 月住了 1 晚
10/10 優異
Olly
2024年11月8日
Olly
於 2024 年 10 月住了 1 晚
10/10 優異
Ceri
2024年11月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Most comfortable bed ever!
Staff friendly, very clean, all amenities to hand. Perfect for one night stay.
Ceri
於 2024 年 11 月住了 1 晚
8/10 不錯
Jane
2024年10月29日
Beautiful stay and thank you so much. Missed bar snacks and lite bites/salads etcetera at Reception level but lovely welcome and cappuccino/yoghurt treats from Alex, beautifully presented/-…
Reception helpful and attentive/friendly//-….
Mickey in Health Club fabulous
Swimming pool oddly shallow making it difficult to enjoy a quality swim which was a bit disappointing but would stay here again xx Thank you
Jane
於 2024 年 10 月住了 1 晚
8/10 不錯
Francilia
伴侶同遊
2024年10月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Good breakfast
Francilia
於 2024 年 10 月住了 2 晚
10/10 優異
Nicola
親子同遊
2024年10月27日
讚好:整潔度、職員與服務和住宿狀況
All good
Nicola
於 2024 年 10 月住了 1 晚
10/10 優異
Mike (Reading)
伴侶同遊
2024年10月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in was messed up as they had lost one of our room bookings, despite having received confirmation both from Expedia, and the hotel.
There is now only one price for Breakfast; £19.95 covering all options. That's a bit pricey!!!
However, the main restaurant was excellent.
Mike
於 2024 年 10 月住了 3 晚
8/10 不錯
Suzanne
伴侶同遊
2024年10月17日
讚好:整潔度、職員與服務和住宿狀況
Nice stay and good breakfast
Suzanne
於 2024 年 10 月住了 1 晚
10/10 優異
Thomas
家人同遊
2024年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location near the park, the city and great food options near the Barbican
Thomas
於 2024 年 10 月住了 1 晚
10/10 優異
Dean
2024年10月3日
讚好:職員與服務和住宿狀況
Great location and clean.
Dean
於 2024 年 9 月住了 2 晚
8/10 不錯
rasha
家人同遊
2024年9月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good
rasha
於 2024 年 9 月住了 1 晚
8/10 不錯
Kerry
商務旅客
2024年9月25日
讚好:整潔度、設施服務和住宿狀況
Great hotel and well situated near the city centre. The check in desk was below par with the receptionist giving me my key but not explaining where anything was in the hotel- not all of us have stayed here before. For info, the restaurant is in the penthouse and the gym and swimming pool is on the 5th floor. I wasn’t told this. The hotel room was very comfortable and clean. Towels were changed daily - my only gripe was the fire doors which were slamming until 1am and then again from 6am. Bring earplugs!
Kerry
於 2024 年 9 月住了 2 晚
10/10 優異
Simon
家人同遊
2024年9月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything spot on, the people make it!
The hotel is an older structure and has been modernised throughout to a very high standard with evidence of new work present around the lifts and some common areas; the rooms are probably getting ready for a refresh as whilst it was really clean there are chips out of the bath and the shower/taps could do with being renewed.
The staff welcoming us at check-in were friendly and top class; that said the bar staff and breakfast staff were all really, really excellent in every way and they make the hotel absolutely perfect.
The beds were comfy, the family room nice and quiet too, the breakfast was great and everything perfect which is why I love a Crowne Plaza
Simon
於 2024 年 9 月住了 1 晚
10/10 優異
Kafui
多人同遊
2024年9月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kafui
於 2024 年 7 月住了 1 晚
10/10 優異
Robert (Birmingham)
伴侶同遊
2024年9月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable room, great breakfast with good selection of food and drink, right next to Plymouth Hoe park so great for a very short walk to see, lovely views from the penthouse restaurant at breakfast. Would definitely stay here again.
Robert
於 2024 年 9 月住了 1 晚
2/10 很差
Carol
家人同遊
2024年9月15日
不滿:整潔度和設施服務
On arrival all was well and pleased with accommodation, by 9pm our room 114 (family room) stunk of cigarette smoke like we were sitting in an ashtray.
There was a power cut in the hotel which rendered us in darkness with no explanation.
Room 114 had the ventilation system underneath which meant no sleep from the time we went to bed to the time we vacated.
By 7am our room was disgusting with the stench of cigarette smoke.
We complained to reception and someone attended the room and apologised for the disgusting stench but not further action was taken.
We checked out and reception waived our £15 parking charge for what was a £200 room.
We were kindly provided with a room stinking of cigarettes which obviously was acceptable for us and our child, along with no sleep for 8 hours due to the ventilation system which is not highlighted in any literature and by the staff of the hotel.
Great service indeed.
Our review would be try a different hotel in Plymouth.
As someone who works in a service environment and never complains, this has been our worst experience of inadequate and poor levels of service ever experienced.
Carol
於 2024 年 9 月住了 1 晚
10/10 優異
IHN-CHEOL
家人同遊
2024年9月13日
讚好:整潔度、職員與服務和住宿狀況
Easy to check in
IHN-CHEOL
於 2024 年 9 月住了 1 晚
2/10 很差
Lynne
2024年9月9日
Lynne
於 2024 年 9 月住了 2 晚
10/10 優異
Matthew
2024年9月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay Great Staff!
Staff very friendly and efficient, from front desk to room cleaners and breakfast staff. Absolutely professional and understanding of my needs and went above and beyond to make our experience memorable