Very lovely stay, kind staff, clean and good facilities.
Egbertdina
於 2024 年 12 月住了 2 晚
10/10 優異
zac
2024年12月21日
zac
於 2024 年 11 月住了 1 晚
8/10 不錯
Wendy
2024年12月20日
讚好:職員與服務和住宿狀況
Wendy
於 2024 年 12 月住了 1 晚
8/10 不錯
Elizabeth
伴侶同遊
2024年12月16日
讚好:整潔度、設施服務和住宿狀況
The hotel was basic but nice.
Elizabeth
於 2024 年 12 月住了 1 晚
8/10 不錯
Andrew
2024年12月14日
讚好:整潔度、職員與服務和設施服務
I needed a quick and comfortable stay in central Plymouth as I'd come to pick my daughter up who was a student to take home for the festive break.
I've stayed here before and it hit all the stars: comfortable, clean and useful free secure parking on site in its basement.
This time it was all the above bar the parking scenario - which had changed considerably since my last stay a few months previous.
Parking was no longer free (or secure it turned out) and I was informed there would be a £9 additional charge as a guest to park at the hotel. While not ideal I was prepared to pay this as it was still in their secure basement car park.
Frustratingly though after initially parking ok on site I nipped out briefly in my car only to get back and find there was no longer any spaces free on site in the basement.
I approached reception and was told that I had to take my car off site instead now to an open and much less secure city centre multi storey car park and pay a sizeable £15 instead to park overnight now.
There were two or three other frustrated guests at reception having exactly the same conversation when I was there too -so I wasn't alone in my experiences of the parking situation at this hotel.
In short: a satisfactory room overnight spoiled by an inadequate, costly and insecure parking arrangement at this hotel.
Andrew
於 2024 年 12 月住了 1 晚
10/10 優異
anthony
2024年12月11日
anthony
於 2024 年 11 月住了 1 晚
6/10 一般
Timothy (Cowes)
伴侶同遊
2024年12月10日
讚好:整潔度和職員與服務
Property is a bit tired.
Timothy
於 2024 年 12 月住了 1 晚
10/10 優異
Ajay (Aylesbury)
商務旅客
2024年12月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable stay again at this property.
All the staff were excellent they were all friendly professional and courteous.
Lovely bar very relaxing and comfortable.
Bedroom was clean well maintained and with good amenities.
Ajay
於 2024 年 12 月住了 1 晚
10/10 優異
Alex
2024年12月5日
Great stay
Alex
於 2024 年 11 月住了 6 晚
8/10 不錯
James
2024年12月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
James
於 2024 年 11 月住了 3 晚
8/10 不錯
Martin
2024年12月3日
讚好:整潔度和職員與服務
Staff were very good. Car parking worked well. Good value for money. Decor and furnishings need a refresh.
Martin
於 2024 年 11 月住了 2 晚
10/10 優異
David
2024年12月3日
讚好:整潔度、職員與服務和住宿狀況
David
於 2024 年 11 月住了 14 晚
10/10 優異
James P
2024年11月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is newly refurbished, the team are excellent, friendly and courteous and the rooms are spacious.
James P
於 2024 年 11 月住了 1 晚
8/10 不錯
Sarah
伴侶同遊
2024年11月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good value for money. Easy access from the station and for town.
Only negative for us was that the duvet barely covered the mattress so we were left poking out each side! Thankfully the room was warm and the bed comfy!
Sarah
於 2024 年 11 月住了 3 晚
8/10 不錯
Judith
伴侶同遊
2024年11月25日
讚好:整潔度、設施服務和住宿狀況
Great for an unplanned overnight when stranded at plymouth station due to Storm Bert.
Judith
於 2024 年 11 月住了 1 晚
6/10 一般
Michele
伴侶同遊
2024年11月24日
讚好:整潔度和職員與服務
不滿:住宿狀況
Staff very friendly and helpful but property is showing signs of age and is in need of a refurb. Our mattress seemed to be sunk in the middle so spent night feeling like I was going to roll into middle of bed!
Michele
於 2024 年 11 月住了 1 晚
8/10 不錯
MARTIN
2024年11月18日
MARTIN
於 2024 年 10 月住了 1 晚
10/10 優異
Ahsan
伴侶同遊
2024年11月18日
讚好:整潔度、職員與服務和住宿狀況
Excellent service and helpful staff. Excellent breakfasts.
Great central location.
Ahsan
於 2024 年 11 月住了 2 晚
8/10 不錯
Georgios
2024年11月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly people. They know how to welcome their customers. Very quiet room which was perfect for me.
Amazing and "rich" choice of breakfast.
My only issue was that there was no heating at all and room was a bit chilly. Other than that everything was great. Definitely will stay again in the future.
Georgios
於 2024 年 11 月住了 1 晚
10/10 優異
Karen
多人同遊
2024年11月17日
讚好:整潔度、職員與服務和住宿狀況
Been here so many times over the years safe reliable easy access to every where buses trains taxi’s couldn’t fault it rooms clean and warm and quiet at night
All the staff were so helpful and nothing was too much trouble for them. Our room had plenty of room for my mobility scooter, without it impeding me moving around. The staff in the breakfast area were very helpful. The central location of the hotel was excellent, especially as I was meeting up with my sister every day.