Good location . Service at the front desk wasn’t attentive. House keeping was great. Check out was at 11am other wise u get $50 charge for any extra hours . Roof top was beautiful .
Did not have security a the door and sometimes there were no body at the front door . Good thing playa del Carmen is safe . Restaurant are 5 mins walk , 7eleven 3 min walk. Garage was can only fit 10-15 spots keep the in mind . U can park for free around the property between 10am -10pm.
The apt front door looks were old and loose .
Bedroom was 10/10
WiFi was 6/10
Overall I give this property a 7/10
jose R vasquez
於 2024 年 12 月住了 4 晚
8/10 不錯
janelly
親子同遊
2024年12月11日
讚好:整潔度、設施服務和住宿狀況
Stay was okay but on one of the condos the AC wasn’t working. It took like a day to fix but they did fix it. The WiFi wasn’t great either but overall it was a good stay.
janelly
於 2024 年 12 月住了 6 晚
8/10 不錯
Robert Adrian
多人同遊
2024年12月11日
讚好:整潔度、設施服務和住宿狀況
It was wonderful.
Robert Adrian
於 2024 年 12 月住了 7 晚
10/10 優異
Belen
2024年12月8日
讚好:整潔度和住宿狀況
Belen
於 2024 年 12 月住了 1 晚
10/10 優異
Deisy
伴侶同遊
2024年12月6日
讚好:整潔度、設施服務和住宿狀況
Our stay was amazing the only thing that was not good about this place is the internet. It was awful it constantly booted us off when we tried to watch tv on prime and for some reason it wouldn’t except Netflix at all, but besides that the place was well worth the cost
Deisy
於 2024 年 11 月住了 5 晚
10/10 優異
Monica
家人同遊
2024年12月2日
讚好:整潔度、設施服務和住宿狀況
Great Location An Services
Monica
於 2024 年 11 月住了 5 晚
8/10 不錯
Osmary
伴侶同遊
2024年12月2日
讚好:住宿狀況
不滿:設施服務
The hotel is great, safe, nice location, roof pool, bar and gym. Our only complain is that they only cleaned the room once during our stay.
Osmary
於 2024 年 11 月住了 4 晚
10/10 優異
Carlos
2024年12月2日
讚好:整潔度和住宿狀況
Everything was real good a very good experience!
But they don’t take care about customers I booked 2 months ahead this property the most expense room
But when we arrived the room was in very bad conditions all dirty no ac and with the cleaning cars inside they gave me another cheaper room but never gave me a credit for the difference of room prices only offered me a 1 day free breakfast never apologize very bad!!
Carlos
於 2024 年 11 月住了 6 晚
10/10 優異
breda
2024年12月1日
讚好:整潔度、設施服務和住宿狀況
I really love Singular Dream, from checking in to everything else it’s just so quick and easy. The people working here are extremely helpful and accommodating. I can’t say enough about this hotel, it is a dream for me…..,Thank you
breda
於 2024 年 11 月住了 7 晚
10/10 優異
Vitaliano
2024年11月30日
讚好:整潔度和住宿狀況
Nice location
Vitaliano
於 2024 年 11 月住了 2 晚
8/10 不錯
Stephan
多人同遊
2024年11月28日
讚好:整潔度、設施服務和住宿狀況
Overall okay and in a good location.
Anyhow the Internet access was a disaster. Half of the time it did not work. If one wants to do a Workation, one better brings a good mobile hotspot.
Stephan
於 2024 年 11 月住了 12 晚
8/10 不錯
rafael
2024年11月26日
讚好:整潔度和住宿狀況
Muy buena y bonita
rafael
於 2024 年 11 月住了 1 晚
2/10 很差
Ian
2024年11月24日
讚好:整潔度、設施服務和住宿狀況
Unfortunately we lost air conditioning for 3 days and 2 nights and sleeping at 29 celcius was very hard , building , place and sector is A1
At least was able to cancel and all went well with them on that side with excuses
Ian
於 2024 年 11 月住了 14 晚
2/10 很差
Olga
伴侶同遊
2024年11月22日
不滿:設施服務和住宿狀況
Stay away.
We stayed for 1 month and experienced all kind of issues: frequent power outages, elevators not working, wifi - just bad. Oh, and at the end of our stay AC wasn't working for 6 days! It was 29C(85F) in the room so we had to go to another hotel for 3 days. The reception has zero concern if your stay is comfortable or not! However, cleaning crew was wonderful and so friendly and the location is good.
Olga
於 2024 年 10 月住了 28 晚
6/10 一般
Carole (Carqueiranne )
2024年11月13日
不滿:整潔度
Pas de clim les 3 premiers jours, pas de wifi les 3 derniers… sur un séjour de 10 jours…
Propreté quotidienne à revoir et en plus ils demandent des tips!!!
Emplacement intéressant
Carole
於 2024 年 10 月住了 10 晚
10/10 優異
Todd
多人同遊
2024年11月11日
讚好:整潔度、設施服務和住宿狀況
Great value!! Great rooms and rooftop. Great location! Highly recommended
Todd
於 2024 年 11 月住了 5 晚
10/10 優異
Edgar (los angeles)
家人同遊, 多人同遊
2024年11月9日
讚好:整潔度和住宿狀況
easy to walk around pretty good location nice environment
Edgar
於 2024 年 11 月住了 3 晚
2/10 很差
Karen
2024年11月8日
不滿:住宿狀況
My stay was 5 days and I had to switch rooms 3 times. The first room had flying bugs everywhere. No one helped me move my luggage and the elevators were out. So I had to walk with my luggage down 4 flights of stairs and over to the next tower up 4 flights. The ONLY person at the place that was pleasant was Antonio. The lost power several times so the internet and TV did not work except for a couple hours 1 out of 5 days.
They would not refund my money either.
AWFUL.
Karen
於 2024 年 10 月住了 5 晚
10/10 優異
Geneva
2024年11月2日
讚好:整潔度和住宿狀況
Geneva
於 2024 年 10 月住了 26 晚
10/10 優異
Alix
家人同遊, 多人同遊
2024年11月1日
讚好:整潔度、設施服務和住宿狀況
El lugar es precioso, muy limpio y el staff muy amable
Alix
於 2024 年 10 月住了 2 晚
4/10 欠佳
Donovan
2024年10月30日
不滿:住宿狀況
Well we only stay for 1 night. That was enough. We tried several time to connect to the internet with out success. T.V wasn't working and next day in our check out the elevators were out of service. We where at the 4th level so I have to carry our luggage down stairs.
I didn't notice any special need ramps.
I have stay before at Playa and I know you can get a better place for your money.