Lots of nature / wild stuff around the resort. Very green.
Swati
於 2024 年 12 月住了 5 晚
10/10 優異
Hahsim
家人同遊
2025年1月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very family oriented resort
Hahsim
於 2025 年 1 月住了 5 晚
10/10 優異
Sergey
2025年1月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
wonderful rooms near the beach.
Sergey
於 2024 年 12 月住了 7 晚
10/10 優異
Boris
2025年1月6日
Boris
於 2024 年 12 月住了 12 晚
8/10 不錯
Charly
家人同遊
2025年1月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have been before at the Iberostar Quetzal/Tucán. Everything was great, unfortunately I asked for a junior suite near the pool according to the advertisement and I was sent to the most distant building on the third floor with the difficulties that this entails because I have a stroller and babies. I requested the change when I checked in but there would be additional charges of 100 USD per night.
As areas of opportunity, modernization is urgently needed in the rooms, especially with more light sockets, better pressure in the shower, drawers to store clothes and better lighting.
The provided drinks at the bars are also of medium to low quality in tequilas and other distilled beverages, draft beer is excellent.
I would for sure think about upgrading that bar.
In general I recommend Iberostar because the amenities and food are excellent and I would definitely return because it is a beautiful hotel.
Charly
於 2024 年 12 月住了 6 晚
8/10 不錯
Ekaterina
2025年1月2日
Ekaterina
於 2024 年 12 月住了 10 晚
10/10 優異
Sujay
家人同遊, 親子同遊
2024年12月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience. Room was closer to the theater so a couple of nights were a bit loud. Room seemed to be a bit dated but otherwise clean. Everything else was super good including dining options, staff, quality of food, drinks, entertainment options for kids
Sujay
於 2024 年 12 月住了 5 晚
2/10 很差
rocky
親子同遊
2024年12月27日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The property had its ups and downs but Expedia is the one that truly let me down. I did not recieve the services I paid for. In fact, this hotel does not offer what Expedia sold me.
rocky
於 2024 年 12 月住了 6 晚
8/10 不錯
Alex
親子同遊
2024年12月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
An older hotel often means more growned up trees. This property is literally located in the midst of jungle and within a gated community. Its very clean, staff is friendly, food is good.
I didnt like the pretty agressive sales call attempt for Iberostar membership on the first day. The rest of the stay was great.
Alex
於 2024 年 12 月住了 5 晚
10/10 優異
Leticia
伴侶同遊
2024年12月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente
Leticia
於 2024 年 8 月住了 3 晚
2/10 很差
Sergei
2024年12月17日
讚好:整潔度、職員與服務和住宿狀況
Sergei
於 2024 年 12 月住了 4 晚
6/10 一般
Filippo
家人同遊
2024年12月14日
讚好:整潔度和住宿狀況
不滿:職員與服務
Looking for a spot on the beach is wild. People reserve sun beds and there is no respect.
Filippo
於 2024 年 12 月住了 7 晚
10/10 優異
Jose
家人同遊, 商務旅客
2024年12月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I am 50 years old, so is my wife. Our kids are 23, 20 and 16. This resort was perfect for all of us. It was not modern, it was serene, friendly, the ambiance was just right. We went snorkeling, jet skiing, some of us went shopping. It was all very nice and side.
Jose
於 2024 年 11 月住了 6 晚
10/10 優異
SHAE
伴侶同遊
2024年12月4日
讚好:職員與服務、設施服務和住宿狀況
Been to numerous resorts, this resort was 45 minutes to an hour from airport but the food alone was well worth the drive. The rooms are a bit dated but whatever for us. Loved all the wild life around the resort. Staff was extremely pleasant. Would recommend
SHAE
於 2024 年 11 月住了 4 晚
6/10 一般
Lyna Ines
家人同遊, 多人同遊
2024年11月19日
讚好:整潔度和職員與服務
Lyna Ines
於 2024 年 11 月住了 6 晚
10/10 優異
Magdalena Del Carmen Salva
2024年11月17日
Magdalena Del Carmen Salva
於 2024 年 10 月住了 7 晚
10/10 優異
Patricia Clara Ventoso
2024年11月11日
讚好:整潔度、職員與服務和住宿狀況
Patricia Clara Ventoso
於 2024 年 10 月住了 7 晚
8/10 不錯
Victor
2024年11月9日
讚好:整潔度、職員與服務和住宿狀況
Victor
於 2024 年 10 月住了 8 晚
10/10 優異
Jairo Andres Sandoval
2024年11月8日
Jairo Andres Sandoval
於 2024 年 10 月住了 7 晚
10/10 優異
Fabian
2024年11月7日
Fabian
於 2024 年 10 月住了 8 晚
8/10 不錯
MARIE JEANE (san antonio)
家人同遊
2024年11月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
loved the green spaces, beach area and staff was helpful