Comfortable bed, great facilities. Only issue was that the toilet didn’t flush properly. Staff responded well when we asked for their assistance.
Norah
於 2024 年 6 月住了 2 晚
6/10 一般
Thomas
家人同遊
2024年6月24日
讚好:設施服務
Parks in the area. Very expensive room, very expensive restaurant, someone’s dirty underwear in the closet
Thomas
於 2024 年 6 月住了 2 晚
10/10 優異
STEVE
家人同遊
2024年6月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
5 min walk to PPG Areana. Easy fast Valet service. Great Hotel. Great Experience.
STEVE
於 2024 年 6 月住了 1 晚
6/10 一般
jon
多人同遊
2024年6月22日
讚好:整潔度、職員與服務和住宿狀況
Their computer system was down for hours. And as a result, we couldn’t check-in earlier (for a fee) and get some much-needed sleep after getting off of Amtrak. We ended up going to another hotel instead. If guests could still get into and out of their rooms regardless.:.couldn’t you have found a way to get us into a room?
jon
於 2024 年 6 月住了 1 晚
10/10 優異
Sukesh
2024年6月22日
讚好:整潔度、職員與服務和住宿狀況
Sukesh
於 2024 年 6 月住了 1 晚
10/10 優異
William
伴侶同遊
2024年6月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very well maintained and locally assessable
William
於 2024 年 6 月住了 1 晚
8/10 不錯
Anita
家人同遊
2024年6月20日
讚好:整潔度和職員與服務
Rooms need to be updated. Old structure.
Anita
於 2024 年 6 月住了 4 晚
6/10 一般
Marieme
2024年6月19日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The staff is very nice but the hotel needs a renovation. Dirty carpets, worn bathtubs from the water etc… everybody has been very courteous
Marieme
於 2024 年 6 月住了 3 晚
10/10 優異
Jennifer
家人同遊
2024年6月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Spacious room, terrific gym and pool. Walking distance to downtown restaurants.
Jennifer
於 2024 年 6 月住了 2 晚
8/10 不錯
Carol Marie (Garden City)
2024年6月12日
讚好:整潔度、設施服務和住宿狀況
When I booked on Expedia, the property listed that breakfast was included, but when I arrived I was told it was not.
I was also told that there was a $50 deposit per night and my credit card was to be charged that deposit, which would be refunded in full if I didn't charge anything (that's no way to welcome a Hilton Honors AX member).
Carol Marie
於 2024 年 6 月住了 6 晚
4/10 欠佳
Steve
家人同遊
2024年6月11日
讚好:職員與服務
不滿:整潔度和住宿狀況
It was in an area where we could pay a small fee and use the subway to get to things.
The hotel room did not look like the pictures. It was pretty run down.
Steve
於 2024 年 6 月住了 2 晚
10/10 優異
Jeremy
2024年6月9日
讚好:整潔度、職員與服務和住宿狀況
Jeremy
於 2024 年 6 月住了 1 晚
10/10 優異
Kathryne
家人同遊
2024年6月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Honestly, best staff experience in years!
Kathryne
於 2024 年 5 月住了 3 晚
8/10 不錯
Stan
家人同遊
2024年6月2日
讚好:職員與服務、設施服務和住宿狀況
The room needs updated. The carpet was worn in places. The wallpaper was coming off in places.
Stan
於 2024 年 6 月住了 1 晚
4/10 欠佳
Christopher
親子同遊
2024年5月28日
不滿:整潔度、職員與服務和住宿狀況
I wouldn’t stay here again. Room was old, had a SLOW moving tub and was very run down. Breakfast not included. ALOT of vagrants roaming the property outside and one came in the lobby this morning and it took the front desk a very long time to react. Staff seemed overwhelmed and overworked so it was always a hassle for them to respond to simple things like an extra pillow (our room was short on pillows and sheets for the pull out couch).
No parking available (parking in the hotel was full) so the front desk provided an overflow lot option but for only 1 night. When asked what I could do for my second night of stay the front desk said if parking is still unavailable on the property you can use the over flow lot again and get your ticket validated. When I went to get the 2nd night validated they gave me a hard time.
Only 2 of the elevators worked when I stayed there (last week of May 2024) so you will WAIT for a while practically half your trip waiting for an elevator).
Sheets were dirty and we found a half eaten sandwich in the pull out couch. GROSS. For the money stay down the street at the Marriot or spend a few extra bucks for something closer to more restaurants and downtown as this property is on “the edge of downtown”. Will never stay here at this property again. Felt very nickel and dimes with no care for basic guest service. STAY SOMEWHERE ELSE.
Christopher
於 2024 年 5 月住了 2 晚
10/10 優異
CYNTHIA
2024年5月25日
讚好:整潔度、職員與服務和住宿狀況
CYNTHIA
於 2024 年 5 月住了 1 晚
10/10 優異
Robert
2024年5月20日
Robert
於 2024 年 5 月住了 1 晚
4/10 欠佳
Terrence (Champaign)
2024年5月20日
不滿:住宿狀況
Outdated, small rooms. Unclean- pubic hair in the shower.
Terrence
於 2024 年 5 月住了 3 晚
10/10 優異
Sabrina L
伴侶同遊
2024年5月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Went for my husbands 40th to catch a game. The hotel staff was very kind, the room was super clean, and the location was perfect. Walking distance to everything.
Sabrina L
於 2024 年 4 月住了 3 晚
8/10 不錯
Kevin
伴侶同遊
2024年5月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Right next to PPG arena and can walk all downtown. Pretty good hotel with a restaurant, indoor pool, and bar all seemed clean. Somewhat dated rooms with noisy traffic but that’s a location problem that comes with the good as well.
Kevin
於 2024 年 5 月住了 3 晚
10/10 優異
KARUNAKAR
2024年5月13日
KARUNAKAR
於 2024 年 5 月住了 1 晚
10/10 優異
Jobbie
2024年5月12日
讚好:整潔度、職員與服務和住宿狀況
Jobbie
於 2024 年 5 月住了 1 晚
8/10 不錯
Raynard
2024年5月11日
讚好:整潔度、職員與服務和設施服務
Room was a little dated, cups were dirty and had finger prints. Furniture was heavily worn. Good for a quick 1/2 night stay