4/10 欠佳
colin
伴侶同遊
2024年11月3日
不滿：整潔度、設施服務和住宿狀況
My partner and I stayed here for one night after visiting The Enchanted Forest. Initial impressions were that the hotel was a short walk from the main street, amongst beautiful scenery and looked nice from outside. The young man who checked us in was very pleasant and efficient.
Our room was very small and extremely hot. We had to turn the radiator right down and open the window (only one opens). There were lots of paint splodges and poor finishing everywhere and the dark grey paint made the room feel very enclosed. The bed was comfortable and the sheets were spotless but the pillows were flat - need replaced. The tea tray was good, cups etc were clean but one of the milks (even though it was long life) was off and i couldnt drink the tea. It was too late to call reception to get replacements.
We slept well until 7am when another guest allowed her children to make excessive noise in the hallway. The bathroom was vile. Despite a spotlessly clean toilet and sink, the windows were covered in black mould which is unsightly, unhygienic and dangerous. The top of the shower frame was filthy and the bath mat obviously hadnt been changed since the last guest, as it was covered in dirty marks.
We were asked at check in what time we wanted breakfast - we chose 9am and appeared at the restaurant at 0855 for our food. We finally got our meal at 0950 after waiting 20 mins to place our order, and it wasn't great. Poor quality and terrible timing. We won't be back and wouldn't recommend.
colin
於 2024 年 11 月住了 1 晚