Local from Phoenix who did a staycation here for my wife's birthday. Check in was fast and easy. The Hotel is clean and very neat. Restaurant on site, shop and art gallery. Walking distance to everything in downtown Phoenix. The only thing I didn't like was how noisy the hotel was. You could hear everything. We stayed in a Deluxe balcony room that had an adjoining door to another room. When the people staying in the other room came back late at night, you could hear every word of their conversation as if they were in the same room. While it is true that those (at least a couple of them) staying next door were inconsiderate and loud. I think that the hotel could do more to buffer the sound between rooms, maybe put a sweep or something under the door, we used a bed runner and it seemed to help. We also didn't get the $25 in food/drink credit Expedia mentioned nor any other Expedia mentioned VIP treatment. Overall, it was a decent stay, we had a good view of the Irish Cultural Center and the staff were nice.