Very dated hotel. Shower on top of spa in main room area. Terrible sleep from pigeons on the windows ledges. Staff were friendly though.
Ryan
於 2024 年 10 月住了 2 晚
2/10 很差
Maurice
2024年10月11日
不滿:整潔度、設施服務和住宿狀況
Be aware this place is more like a backpackers or rooming house than a hotel. I left rather than stay in a place with a filthy toilet and the smell of fish in the halls.
Maurice
於 2024 年 10 月住了 1 晚
10/10 優異
Piotr
2024年9月25日
讚好:整潔度和職員與服務
Great location. Walk to the CBD.
Very aged room. No free wifi.
Piotr
於 2024 年 9 月住了 1 晚
2/10 很差
Dylan
2024年9月22日
不滿:住宿狀況
The aircon to our room was leaking building up a puddle on the floor someone could have slipped on it during the night if they didnt see it
Dylan
於 2024 年 9 月住了 1 晚
10/10 優異
Holly
2024年9月2日
讚好:整潔度、職員與服務和住宿狀況
Holly
於 2024 年 8 月住了 1 晚
8/10 不錯
Kieran
2024年8月30日
讚好:職員與服務和住宿狀況
Jacuzzi spa was super
Kieran
於 2024 年 8 月住了 3 晚
2/10 很差
NIgel
商務旅客
2024年8月22日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The building is VERY tired , the room service is a joke , the restaurant isn't open , the room keys didn't work in the parking area at any time and were unreliable entering the room
NIgel
於 2024 年 7 月住了 1 晚
6/10 一般
Monica
伴侶同遊
2024年7月20日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Condition of room was below standard. Worn out toilet and spa not appearing clean. Curtains had bad stains and chair was not cleaned, very dusty. We were charged 20 dollars for parking and exit gate was not working apparently not for a month now. We stayed in this hotel 5 years ago in a different room which was a lot better at that time hence the choice to stay here again. Not sure if we will come back now. Staff were friendly.
Monica
於 2024 年 7 月住了 1 晚
10/10 優異
Jamie
2024年7月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great spot. Great service. Be back another day for sure.
Jamie
於 2024 年 7 月住了 1 晚
10/10 優異
Michelle
2024年5月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Michelle
於 2024 年 5 月住了 2 晚
2/10 很差
Kristian
2024年5月30日
不滿:整潔度、職員與服務和住宿狀況
To start all taps were loose or broken ,the whole place smelt funny like a musty sort of smell and the spa wasn’t even clean
Kristian
於 2024 年 5 月住了 1 晚
6/10 一般
Quade
2024年5月25日
不滿:整潔度和住宿狀況
Room card had to update multiple times 6 at least
times.
Spa , bed and furniture were all stained, holed and dirty.
2 stars I guess
Quade
於 2024 年 5 月住了 1 晚
6/10 一般
Paul
多人同遊
2024年5月25日
讚好:職員與服務
不滿:整潔度
I think that the Housekeeping department need to up their standards as there were dirty coffee mugs and glasses from the previous guests in the cupboard. Air-conditioning was leaking dripping water onto the carpet we put towels on the floor so that it would some how soak up the water but the carpet was wet in the end
Paul
於 2024 年 5 月住了 2 晚
2/10 很差
Robert
伴侶同遊
2024年5月16日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Arrived at 1245 and I was met by a rather rude big kiwi guy at reception. I was informed my room wasn't ready and when I asked when might it be I was told if I wanted an early check in (all of an hour) I'd have to pay an additional $60 to which I laughed.
He said he'd call me as soon as it was ready which he never did at 1415 I returned and told it was now ready I should have charged him $60 for it being ready after my check in time.
The room itself was average, the light above the basin didn’t work so you had to rely on poor lighting from the room and the basin was badly cracked BUT the worst part was when my partner picked up someone elses underwear thinking they were mine....gross!
So much for housekeeping!
I eventually spoke to whom I presume was the manager who to her credit cringed when I told her what we'd found and had accounted at check in.
The $60 fee she said is only for those wanting like a 1000 or 1100 check in not an hour before which said alot about the guy's attitude at check in in the first place.
She kindly refunded 1 nights rate and our parking $20 per night which we appreciated but they need to get rid of their current staff if they want better reviews and believe in customer service.
We then went downstairs with the intention of having a drink and a feed to be met with every table being reserved for a party unless we wanted to sit outside near the kerb and traffic.
We left and went elsewhere overall a horrible experience and we'll never return.
Robert
於 2024 年 5 月住了 2 晚
4/10 欠佳
Francesco
2024年5月9日
讚好:職員與服務
不滿:住宿狀況
Definitely needs room revamps.
Francesco
於 2024 年 5 月住了 2 晚
6/10 一般
Greg
商務旅客
2024年5月3日
The place is quite run down and dirty in places. Although it’s budget accomodation it could use improvement
Greg
於 2024 年 4 月住了 3 晚
8/10 不錯
Katherine
多人同遊
2024年4月21日
讚好:整潔度和設施服務
The room was a good size, the spa was awesome, damage on a wall in the toilet needs to be repaired, there was no sugar sachets with the tea & coffee. I rang the reception about 6.15pm with no answer. I rang for about 5 minutes on both numbers from phone in room then from my mobile but no answer. I just needed to know how to set the tv.
Katherine
於 2024 年 4 月住了 1 晚
4/10 欠佳
Michael
伴侶同遊
2024年4月8日
不滿:整潔度、設施服務和住宿狀況
Hair by spa, toilet concrete had broken and actually moved when sitting, AC was terrible, stain on bed linen