「Le personnel est tout simplement fantastique, à l'écoute, serviable, disponible. Vous pouvez demander une réparation de clim un dimanche, ici tout est possible. L'emplacement est parfait prêt des cites touristiques et de la mer. Je recommande vivement.」
「Forget to bring universal traveler charger, but the staff is very helpful to find and borrowed it for me. We need to go back to airport early in the morning, and they already pack the breakfast for us. 」
「This is my 6th stay at the HW. Its well priced hotel, good location close to ATM, Mall restaurants and most importantly the close to the harbour where ferries leave to go to the Mentawai islands. 」
「No nearby restaurant, just dine in at the hotel's restaurant
During check in, the staff urge me to upgrade the room, of course more expensive than what i've paid during online booking.
After check in, i asked for extra towels, the staff said they will give only 1 towel. I said "I paid for 4-guest room, so how come we can only have 3 towels?" and finally, they gave us 2 extra towels. lol」
「Stay here lot’s mainly due to location! It’s a pretty old hotel and the rooms need a renovating! Not enough non smoking rooms so it not alway possible to book a room.
Breakfast could be a lot better! Need more variety of fruit, better coffee, better bread and real butter would be a good start
」
