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"After a few rainy days in Tokyo, we arrived at this hotel still under grey skies, and with not much hope of seeing Mt. Fuji. Hiowever, on opening the curtains the next morning...Wow!! What a site! The view of Fuji from our room was stunning, magnificent! The room was nice an big, although perhaps a little dated (some USB ports would be nice!), but overall, can't complain! We took advantage of the hotel shuttle bus into town, which is very useful, although could be more frequent than once an hour, and has to be pre-booked during busy hours (early morning etc). Additionally, the final service back from town is 19:45, which means there's not really an opportunity to experience the restaurants in Fujikawaguchiko unless you get a taxi back. But to be honest, I would have happily walked back to the hotel to see that view!"

"This was a fantastic stay! Great views of Mount Fuji and good walking distance to dining options. "

"Excellent service and quality."

"Hanaori was beautiful and fun! Onsen was so relaxing and pleasant, food was delicious, and the town was kawaii! "

"Excellent premise. Quiet, great services. "

"Beautiful hotel- lovely surroundings. Stayed in the corner room on the forest tower and the room was fantastic- lovely view. So nice to use the onsen on the sixth floor of this building. Staff of course are amazing. Do be sure to stroll the garden- so beautiful. Breakfast is an affair each morning- felt very pampered. Highly recommend."

"We wish we could stay longer. Awesome service. It’s a very tranquil place."

"You can see Fuji from your window!"

"Wow, this place was amazing. From the moment we arrived, we had a warm welcome. All hotel amenities were described and they had so many activities and a scavenger hunt! Our room was beautiful, very clean, spacious, and they provided everything you need and more. We enjoyed the hot tub and had a drink in our private backyard. We enjoyed breakfast with a view of Mount Fuji. Will be back for sure!!!!!"