Beds were very uncomfortable, pillows were small and the bathroom amenities compared to other hotels were limited.
Liked the location, staff were friendly.
Jonathan
於 2024 年 11 月住了 2 晚
10/10 優異
Raul
親子同遊
2024年11月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es muy comodo el hotel aunque no me gusto que cobren por el estacionamiento
Raul
於 2024 年 11 月住了 4 晚
8/10 不錯
Britany
家人同遊
2024年11月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I would give this facility 5 stars except I called when the airline changed our flights due to weather and was told one thing and then was told something different when we checked in. We were in a two bedroom suite and cleaning staff only made two of the beds but never made the bed in the second room. We had to ask for clean sheets on day 5 and were handed the sheets and had to change them ourselves rather than housekeeping changing them. The toilet in our room didn’t flush correctly and had to be flushed multiple times each time in order to get toilet paper down (the tank didn’t fill completely so pressure was low). The shuttle service to the parks is amazing. The merch store is well stocked. The pool was nice and there was ping pong as well, which was nice. The g looked very nice. There is a small arcade too. The little market was well stocked. We would stay here again but I will check the cleanliness of the beds and the toilet/sinks before unpacking.
Britany
於 2024 年 11 月住了 10 晚
10/10 優異
yashan
2024年11月21日
讚好:整潔度
yashan
於 2024 年 11 月住了 2 晚
8/10 不錯
KATHLEEN
多人同遊
2024年11月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Surfside Inn is a beautiful resort. Stayed in the two bedroom suite, lots of room and very clean. Lovely pool area with many life guards and lots of lounge chairs. Food was good for a good price. Staff was exceptional. Our first encounter was with Sergio on the front desk. Very professional and welcoming. Any staff members we encountered were welcoming and helpful. Bus transportation to the parks were frequent and convenient.
KATHLEEN
於 2024 年 11 月住了 5 晚
10/10 優異
James
家人同遊, 親子同遊
2024年11月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Family rooms are fantastic!
James
於 2024 年 11 月住了 5 晚
8/10 不錯
Lucy
親子同遊
2024年11月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was great - clean, friendly staff and just what we needed. There is a Walgreens across the street that looked convenient. We didn’t end up walking over, but it looked like we could have if we needed anything.
The shuttle was mostly reliable, but there was one day when there was a long line. We waited about 10 min and then the bus was full by the time we walked up. We were told there was a bus right behind us, but it didn’t come for another 20 min.
Lucy
於 2024 年 11 月住了 4 晚
10/10 優異
Ana
家人同遊
2024年11月18日
讚好:整潔度、職員與服務和住宿狀況
Loved the space of the rooms and the convenience of having Starbucks in the lobby
Ana
於 2024 年 11 月住了 2 晚
10/10 優異
Peter (Korumburra)
家人同遊
2024年11月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We found this resort very good staff were friendly an helpful. Food wash fresh and really quite good.
We took this option to be close to the parks and to not need to hire a car, this worked out well.
Only negative was one bus driver who was very rude and clearly is of the opinion that only people in wheelchairs can be disabled. Fortunately we are used to the small minded, and certainly an exception rather the rule at this resort.
Peter
於 2024 年 11 月住了 5 晚
10/10 優異
Mari
伴侶同遊
2024年11月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel if you want to go to universal studios
Mari
於 2024 年 11 月住了 2 晚
10/10 優異
Trisha
2024年11月13日
讚好:整潔度、職員與服務和住宿狀況
Always great
Trisha
於 2024 年 11 月住了 2 晚
10/10 優異
Adelaide Poerava
2024年11月11日
讚好:整潔度和住宿狀況
Adelaide Poerava
於 2024 年 11 月住了 4 晚
10/10 優異
Sohrab
伴侶同遊, 多人同遊
2024年11月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, great hotel, and amazing amenities!
Sohrab
於 2024 年 11 月住了 3 晚
10/10 優異
Nathan
家人同遊
2024年11月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were welcoming and helpful. Room was exactly as described, worked well for our family of 5. Dining was fine for our 3 night stay. If we would have stayed longer, additional options would have been nice, but it was OK for a couple evening dinners after the parks. Transportation was convenient with the shuttle right outside. Pool and pool bar were nice although we did not utilize them very much after long days at the parks. Only annoyance is the drink cup situation - for the purchased drink cups, you have to have one set of cups for the resort and then another set of cups for the machines at the park. Just charge a little more so they can be used at both locations. Definitely did not get our money's worth with the resort cups as we were at the parks most of the time and had to use our other park cups. Overall a great stay here, would recommend to others.
Nathan
於 2024 年 11 月住了 3 晚
10/10 優異
Tina
多人同遊
2024年11月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean bright.
Tina
於 2024 年 11 月住了 1 晚
10/10 優異
Chelsey
多人同遊
2024年11月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The early park entry and convent shuttles were perfect for out days at the Universal parks.
Chelsey
於 2024 年 11 月住了 3 晚
10/10 優異
Ran
2024年11月8日
Ran
於 2024 年 10 月住了 3 晚
10/10 優異
ariana
2024年11月8日
讚好:整潔度、職員與服務和住宿狀況
ariana
於 2024 年 11 月住了 1 晚
2/10 很差
Olivia
家人同遊, 親子同遊
2024年11月5日
不滿:整潔度、職員與服務、設施服務和住宿狀況
At first it was ok til an incident happen I made a complaint and was comped dinner for our last night but some people need to Understand never judge a book by its cover because I understand Spanish …. Bathroom wasn’t properly cleaned sheets wasn’t either I refused housekeep because they would rush me outta my room I paid 1,200 for !!! The room had a mold odor thermostat did not work I had to buy air fresheners if I stood for 2 days I probably wouldn’t had noticed but this was my home for 6 days and it wasn’t great maid service is rude !!! Starbucks girls talk too much everytime I’m just waiting for an order !!! And the only thing worth eatting was the pasta !!! Oh did I mention the tv didn’t work and all we was able to watch was hallmark !!!!!